FAQs
- How to use firmware recovery if the Deco become brick
- General Questions About the Ethernet Backhaul Feature on Deco Mesh Systems
- What is the TP-Link Router Alexa Skill and how do I use it?
- Frequently asked questions about Deco Mesh Wi-Fi
- Why are my Deco Nodes or Clients Appearing as Offline in the Deco App?
- What’s the difference between Deco’s Access Point mode and Router mode?
- Announcement: IFTTT Services Ending on July 31, 2020
- How to configure Address Reservation with Deco
- Troubleshooting Slow Internet Speed with Deco Devices
- Encountering an Error When Adding a Deco
- Main Deco Failed to Complete Setup
- The internet connection is unstable or suddenly stops working when connected to the Deco network?
- What can I do if the Deco app isn't working properly
- Getting to know your Deco app
- What should I do if I failed to update my Deco?
- How to Update the Firmware of Deco
- How to Configure IPTV function on Deco
- How to Configure PPTP/L2TP VPN Connection on the Deco
- How to set up Port Forwarding feature on the Deco
- How to set up Deco to work in Access Point mode
- How to extend guest network when there is a switch between Decos
- How to set up a Guest Network for Deco
- How many Deco units do I need? Are they all the same?
- How to change the Wireless Settings on your Deco app
- How to control the TP-Link router/Deco with Google Assistant
- How to Configure MAC Clone on Deco if Deco fails to connect to the internet
- Why did I receive a new device connection alert when a known device joined the network?
- How to change the owner account on Deco APP
- How do I know which Deco my client is connected to?
- How many Deco units can I add to my network?
- How can I find a suitable spot for my Deco?
- Cannot connect to Deco Wi-Fi
- How does QoS influence the real-time data flow of the Deco?
- How to log into the web-based interface of my Deco
- How to add an additional unit to your Deco network
- How to Create a New Network in the Deco App
- What should I do if I cannot open a website through Deco network?
- What is Alexa Integration?
- How can I reset or reboot my Deco Whole-Home Wi-Fi System?
- How to configure the Connection Alerts feature on the Deco app
- How to find the firmware version of Deco
- How to change the name of the client on the Deco app
- How to change the device name of Deco
- How to set up an IPv6 internet connection on my Deco
- How to Disable SIP ALG on Deco
- How to change LAN IP address of Deco
- How to change DNS server settings on my Deco
- How to block a device or remove a device from the Deny List
- How to set up QoS on the Deco
- LED feature of Deco
- How to change Notification settings of Deco
- What’s the difference between an owner account and a manager account?
- What’s a Deco Whole-Home Wi-Fi System and How it works?
- General questions about the AI-Driven Mesh feature
- How to enable the TP-Link Router Skill in the Alexa app
- How do I set up my Deco?
- How to find your TP-Link Router’s IP address
- Why my clients don't roam/connect to the nearest Deco node?
- How can I set up Deco with an existing modem?
- General question about the Wi-Fi range of Deco
- How to change Time settings on the Deco
- How to bind my TP-Link ID to an Alexa-supported product
- Fail to log into the web management page of Deco
- Why is a device displayed as an unknown device on the Deco app？
- How to Boost Your Wi-Fi Signal
- What are the differences between different models of Deco?
- Can I use Deco with my existing router?
- Is it normal that my Deco feels warm?
- Can my printer join a Deco network?
- Why my clients fail to connect to the Deco Wi-Fi when Fast Roaming is enabled?
- What do the different LED colors meaning of Deco?
- How do I get pass the step of connecting to the internet during Deco setup?
- Why Deco's WiFi is showing Internet May Not Be Available on my mobile device when standing next to the Deco unit?