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Home
Switches
Keeping your home wired for quality connections
Accessories
Everything else you need for a connected lifestyle
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Smart Home
Security Cameras
Keeping an eye on what matters
Smart Plugs
Smarten up your home devices
Smart Lighting
Light for every occasion
Smart Switches
More than just on and off
Smart Home Router
Connect all devices including the smart ones
Accessories
Extensions of the smart home
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Business
Omada SDN
The easy managing smart business network solution
Business Switches
Managed and unmanaged network switches for access and convergence networking
Business Wireless
Professional business Wi-Fi with centralized management
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Service Providers
What should I do if firmware upgrade of my Deco failed?
Fail to update main Deco
1. Disconnect the main Deco from modem/router, power off and on both the Deco and modem/router. Then try firmware update on the Deco app again.
2. If problem still exists, please contact TP-Link support and provide main Deco’s MAC address (printed on the bottom), your TP-Link ID, ISP and Speedtest® result in the Deco app.
Fail to update remote Deco
1. Power off and on the main Deco, put the fail-to-update unit closer to the main Deco and update again.
2. Connect remote Deco directly to the Ethernet port on main Deco. Try update again.
3. Please contact TP-Link support and provide your TP-Link ID.
Get to know more details of each function and configuration please go to Download Center to download the manual of your product.
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