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  1. Home Product Support
  2. Business Product Support

For support with consumer products, such as wireless routers, range extenders, Powerline adapters, unmanaged switches (non-PoE), network adapters and smart home products.

Search our website for FAQs and product information:

Visit The TP-Link Community:

Live Chat Support

Welcome to TP-Link's 24-hour Live Chat support for Home Products. Please enter your model number or select your product type to begin.


Phone Support

Home Support:

Please use the information below for support with consumer products, such as wireless routers, range extenders, Powerline adapters, unmanaged switches (non-PoE), network adapters and smart home products.

Toll Free:
1-866-225-8139
(For after-sales service, please have the product model number ready prior to contacting us)
E-mail:
support.usa@tp-link.com
Service Time:
24 hours a day, 7days a week
Note: Email service is intended for non-urgent inquiries with a typical response time of 1 business day. For product installation or configure concerns please consider using our Chat Service.
What do you need help with today?:
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FeedBack Type:
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Problem Category:
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Product Category:
not clear? *
Model Number:
Serial Number:
not clear? *
Product Category:
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Problem Category:
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Firmware Version:
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Date of Purchase:
*
Purchase Source:
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Operating System:
Internet Service Provider(ISP):
Quantity of Your PCs:
Your network proficiency:
Your Network Environment:
Comments:
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Subject:
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Detailed Description of the Problem:
Product Registration *
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Phone Support

Business Support:

Please use the information below for support with business products, such as VPN and load-balancing routers, unmanaged, easy smart, smart and managed switches and indoor and outdoor wireless business solutions.

Toll Free:
1-844-287-4762
(For after-sales service, please have the product model number ready prior to contacting us)
E-mail:
Support.SMB@tp-link.com
Service Time:
M-F 6AM-6PM (Pacific)

  1. To view the TP-Link Warranty Policy.

    Click here

  2. To Access the TP-Link Product Registration System.

    Click here

  3. How to Create an Account on the TP-Link Product Registration System.

    Click here

  4. Warranty and Replacement FAQs:

    Click here

Note: Email inquiries will typically receive a response within 1 business days. For urgent issues please use our Live Support options.

Phone Number:
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Email:
Availability During Office Hours
(Pacific Time/Next Working Day)
Call back might be delayed due to queue:
08:00-19:00
08:00-09:0009:00-10:0010:00-11:0011:00-12:0012:00-13:0013:00-14:0014:00-15:0015:00-16:0016:00-17:0017:00-18:0018:00-19:00
*
Model Number:
not clear? *
Subject:
*
Detailed Description of the Problem:
*
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Your Privacy Choices

As explained further in our website Privacy Policy, we allow certain advertising partners to collect information from our website through cookies and similar technologies to deliver ads which are more relevant to you, and assist us with advertising-related analytics (e.g., measuring ad performance, optimizing our ad campaigns). This may be considered "selling" or "sharing"/disclosure of personal data for "targeted advertising" as defined by certain U.S. state laws. To opt out of these activities, press "Opt Out" below. If the toggle below for "Targeted Advertising and 'Sale' Cookies" is to the left, you are already opted out and you can close these preferences.

Please note that your choice will apply only to your current device/browser. You must indicate your choice on each device and browser you use to access our website. If you clear your cookies or your browser is set to do so, you must opt out again.

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