What is Kasa Care?

Q&A of functional explanation or specification parameters
Updated 08-30-2019 09:02:14 AM
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When you purchase a Kasa Cam, you’ll have the option of enjoying our Kasa Care service. Your activity recordings are stored to your Kasa account and you can review and download your video recordings for up to 30 days, from the activity center in your Kasa app.

When your Kasa Cam is bound to the cloud account, you can enjoy the free Kasa Care service. With the free service, you will only have access to 2-days or less of video history for the Kasa cameras, depending on the camera’s model number. You will have to upgrade to one of our paid subscription plans to be able to access more than 2 days of video history.

Note: All the Kasa cameras will apply a 2-year limitation for the free plan. At the end of the free plan, you need to subscribe to one of the paid plans to continue to use the cloud storage.

We are currently in public Beta of our Kasa Care service.  Please ensure your Kasa app is updated to the latest version to enjoy your free access to 30-days of video history during this Beta period.