What is Kasa Care?

Q&A of functional explanation or specification parametersUS
Updated 08-30-2019 09:00:50 AM
This Article Applies to: 

*Note: All Kasa Cams require and only work with the Kasa for Mobile App

Kasa Care is a cloud-based service to allow for the viewing and downloading of video captures from a Kasa Cam.  When you purchase a Kasa Cam, you’ll have the option of enjoying our Kasa Care cloud service.  Your Camera’s activity recordings are stored to your Kasa account and you can review and download these recordings for up to 30 days from the activity center in your Kasa app.

When you register a Kasa Cam, you can enjoy the free Kasa Care service. With the free service, you will only have access to 2-days or less of video history for the Kasa cameras, depending on the camera’s model number. You will have to upgrade to one of our paid subscription plans to be able to access more than 2 days of video history.

Note: All the Kasa cameras will apply a 2-year limitation for the free plan. At the end of the free plan, you need to subscribe to one of the paid plans to continue to use the cloud storage.

 

Plan

Camera

Storage

Price

Free

Kasa Spot

12-hours/256MB

Free

Free

Kasa Cam, Kasa Cam outdoor

2-Days/1GB

Free

Plus

All Kasa Cams

14-Days/14GB

$4.00/month or $40.00/year

Premium

All Kasa Cams

30-Days/30GB

$7.00/month or $70.00/year

 

Refer to https://www.kasasmart.com/us/kasacare for more details

If you need further assistance contact TP-Link Customer Support here