Contact
We’re here to help !
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- Please contact the available local support team according to your region for the best service :https://www.tp-link.com/en/choose-your-location/
- English Service Only
Countries or regions:
-
- Middle East & Africa
-
-
United Arab Emirates
United Arab Emirates
For Middle East Users
- Technical Support Phone:
- +97148939500
- E-mail:
- support.mea@tp-link.com
- Working hours:
- 08:30 - 17:30 - Sunday - Friday
-
Egypt
Egypt
For EGYPT USERS
- Local No.:
- +202 21 600 467 (Arabic and English)
- Fee:
- Depending on rate of different carriers
- E-mail:
- support.eg@tp-link.com (Arabic and English)
- Service Time:
- 9 AM to 5 PM, Sunday-Thursday (Egypt Time).
-
Israel
Israel
For Israel Users
- Tel:
- 0732660990 (area code 972 if necessary)
- E-mail:
- lab@benda.co.il
- Live Chat Support:
- WhatsApp - 0503028789 (area code 972 if necessary)
-
Saudi Arabia
Saudi Arabia
For Saudi Arabia Users
- Tel:
- +966118349643
- Service Time:
- Sunday - Friday: Arabic & English: Sunday - Thursday, 10:00 - 20:00 (KSA Time) Hindi/Urdu & English: Monday - Friday, 07:30 - 16:30 (KSA Time)
- E-mail:
- support.mea@tp-link.com
-
South Africa
South Africa
TP-LINK TECHNOLOGIES SOUTH AFRICA (PTY) LTD
- Technical Support Phone (EN):
- 010 590 6147
- E-mail:
- support.sa@tp-link.com
- Office Address:
- 1st Floor, Block C, East, Central Park Offices, 400 16th Rd, Randjespark, Midrand, 1685
-
Morocco
Morocco
For Morocco Users
- Tel:
- +212 520 171 222
- Fee:
- Free
- Service Time:
- 9:00-18:00 From Monday to Friday
- E-mail:
- support.mea@tp-link.com
-
Pakistan
Pakistan
For Pakistan Users E-mail: support.pk@tp-link.com Phone: +922138760002
- Tel:
- +922138760002
- E-mail:
- support.pk@tp-link.com
- Service Time:
- English Only: Sunday - Thursday, 12:00 - 22:00 (PAK Time) Hindi/Urdu & English: Monday - Friday, 09:30 - 18:30 (PAK Time)
-
United Arab Emirates
-
- Europe
-
-
Italy
Italy
For Private Users
- Tel:
- +39 02 3653 3210
- Service Time:
- Lun-Ven 9:00-18:00（Tranne il 1st Gennaio, il 21 Aprile e il 1st Maggio, il 25 e il 26 Dicembre.）
- E-mail:
- support.it@tp-link.com
For Resellers Users
- SMB Technical Support:
- È possibile aprire un ticket al supporto tecnico dedicato
- E-mail:
- smb.support.it@tp-link.com
-
Germany
Germany
For German speaking Users
- Tel:
- (+49) 0211 5447 4970 (Festnetz, deutschsprachig)
- E-mail:
- support.de@tp-link.com
- Service Time:
- Monday to Friday 9:00 AM to 8:00 PM, Saturday 10:00 AM to 6:00 PM
For Switzerland
- Tel:
- +41 41 562 7747 (German-Speaking)
- E-mail:
- support.ch@tp-link.com
- Service Time:
- Monday to Friday: 9:00 to 20:00, Saturday: 9:00--19:00, except25th/26th Dec, 1st Jan, and 1st May.
-
Spain
Spain
TP-Link Technical Support
- Tel:
- +34 912 000 727
- Fee:
- Depending on rate of different carriers
- E-mail:
- soporte.es@tp-link.com
- Service Time:
- Monday to Friday, from 9:00 AM to 6:00 PM.(Excepto 1 de Enero, 18 de Abril, 1 de Mayo, 25 y 26 de Diciembre.)
Omada Technical Support
- Note:
- Este canal de soporte es exclusivo para Empresas y profesionales que utilizan productos Omada. Si necesitas ayuda con productos de consumo como TP-Link, Deco o Tapo, por favor utiliza el contacto correspondiente a soporte de productos para consumidores.
- E-mail:
- soporte.es@omadanetworks.com
- Service Time:
- Monday to Friday, from 9:00 AM to 6:00 PM.
VIGI Technical Support
- Note:
- Este canal de soporte es exclusivo para Empresas y profesionales que utilizan productos VIGI. Si necesitas ayuda con productos de consumo como TP-Link, Deco o Tapo, por favor utiliza el contacto correspondiente a soporte de productos para consumidores.
- E-mail:
- soporte.es@vigi.com
- Service Time:
- Monday to Friday, from 9:00 AM to 6:00 PM.
-
Turkey
Turkey
Çağrı Merkezi Destek Hattı
- Distributor:
- Free Corporate Support Channels
- Distributor Address:
- The following channels are open for our valued business partners to get support from our authorized teams for the products in the Omada and Vigi Corporate Product Family. You can send us your pre-sales or after-sales support requests through these channels. You can contact us to access our services such as pre-sales product positioning, detailed information about products or project design requests, after-sales product basic installation and advanced settings.
- Distributor 2 Contact:
- For Sales Support, Project Registration Support and other requests:
- Distributor Contact:
- You can contact project.tr@tp-link.com for Project Registration Support and other requests.
- Distributor 2:
- For Technical Support:
- Distributor 2 Address:
- Çağrı Merkezi (Tavsiye Edilen)
- Technical Support:
- support.tr@vigi.com
- SMB Technical Support:
- support.tr@omadanetworks.com
- Technical Support E-mail:
- support.tr@tp-link.com
- Tel:
- +90 850 724 44 88
- Distributor 1:
- For Corporate Product Group, you can reach our Authorized Corporate Product Representatives after dialing 1 and 5 on the switchboard.
- Website:
- After selecting the corporate product family as a result of the chatbot's guidance on the chat screens in the lower right corner of our web pages, you can send your requests to our live representatives on any subject.
- Distributor 1 Contact:
- The services offered through these support channels are free of charge and do not include field exploration, on-site support, cabling and similar services. For such requests related to your project, if you contact us in advance via the project e-mail, we can help you to bring you together with our authorized business partners.
-
Switzerland
Switzerland
For French Language Support
- Tel:
- Support téléphonique +33 1 82 88 35 35 (numéro non surtaxé) joignable uniquement avec votre numéro de dossier/ticket préalablement ouvert sur http://www.tp-link.com/fr/contact
- E-mail:
- Ouverture obligatoire d’un dossier/ticket d’assistance : http://www.tp-link.com/fr/contact
- Service Time:
- du lundi au vendredi de 9h30 à 11h30, et de 13h30 à 16h30 (hors jours fériés)
For Switzerland
- Tel:
- +41 41 562 7747 (German-Speaking)
- E-mail:
- support.ch@tp-link.com
- Service Time:
- Monday to Friday: 9:00 to 20:00, Saturday: 9:00--19:00, except25th/26th Dec, 1st Jan, and 1st May.
-
Austria
Austria
DEUTSCHLAND
- Tel:
- (+49) 0211 5447 4970 (Festnetz, deutschsprachig)
- E-mail:
- support.de@tp-link.com
- Service Time:
- Montag bis Freitag von 9:00 bis 20:00, Samstag von 10:00 bis 18:30 Uhr(Außer 01. Jan, 01.Mai, 25-26.Dez.2021)
-
Poland
Poland
For Polish Users
- Tel:
- +48 (0) 801 080 618 / +48 22 360 63 63 (dla połączeń z telefonów komórkowych)
- Fee:
- Call to a landline, cost depends on the provider.
- Service Time:
- 9:00AM to 7:00PM, Monday to Friday.
-
United Kingdom
United Kingdom
For UK Users
- Tel:
- +44 20 4623 1030
(For after-sales service, please have the product model number ready prior to contacting us)
- Fee:
- *Call from a UK landline costs up to 9p/min.
*Call from a UK mobile phone costs 3p to 55p/min.
*You may get free calls as part of your call package. Please check with your phone provider for actual cost.
- E-mail:
- support.uk@omadanetworks.com
- Service Time:
- 24 hours a day, 7 days a week
For UK Users
- Tel:
- +44 20 4623 1030
(For after-sales service, please have the product model number ready prior to contacting us)
- Fee:
- *Call from a UK landline costs up to 9p/min.
*Call from a UK mobile phone costs 3p to 55p/min.
*You may get free calls as part of your call package. Please check with your phone provider for actual cost.
- E-mail:
- support.uk@vigi.com
- Service Time:
- 24 hours a day, 7 days a week
For Ireland Users
- Tel:
- +44 20 4623 1030
(For after-sales service, please have the product model number ready prior to contacting us)
- Fee:
- Free in Ireland (Your service provider may charge additional fees for mobile users)
- Sales phone:
- +353 876741318
- E-mail:
- support.uk@vigi.com
- Service Time:
- 24 hours a day, 7 days a week
For Ireland Users
- Tel:
- +44 20 4623 1030
(For after-sales service, please have the product model number ready prior to contacting us)
- Fee:
- Free in Ireland (Your service provider may charge additional fees for mobile users)
- Sales phone:
- +353 876741318
- E-mail:
- support.uk@omadanetworks.com
- Service Time:
- 24 hours a day, 7 days a week
For UK Users
- Tel:
- 0345 147 0017
(For after-sales service, please have the product model number ready prior to contacting us)
- Fee:
- *Call from a UK landline costs up to 9p/min.
*Call from a UK mobile phone costs 3p to 55p/min.
*You may get free calls as part of your call package. Please check with your phone provider for actual cost.
- E-mail:
- support.uk@tp-link.com
- Service Time:
- 24 hours a day, 7 days a week
For Ireland Users
- Tel:
- 1800 851 555
(For after-sales service, please have the product model number ready prior to contacting us)
- Fee:
- Free in Ireland (Your service provider may charge additional fees for mobile users)
- Sales phone:
- +353 876741318
- E-mail:
- support.ie@tp-link.com
- Service Time:
- 24 hours a day, 7 days a week
-
Netherlands
Netherlands
For Nederland Users Only
- Tel:
- +31-(0)30-6038735 (Nederlands/English, niet bedoelt voor Omada en VIGI producten).
- Bent u Ziggo klant en belt u vanwege een vraag over Deco? Neem dan contact op met Ziggo.
- Voor Omada en VIGI support, eind gebruikers kunnen contact opnemenmet b2bsupport.benelux@tp-link.com. Zakelijk partners kunnen terecht op ons partner portaal (partner.tp-link.com/nl).
- Fee:
- lokaal tarief
- Service Time:
- Ma-Vr 09:00 tot 12:00 en 13:00 tot 17:00(Nederlands/English)
- NB:
- Houdt uw modelnummer bij de hand
-
Portugal
Portugal
For Portugal Users Only (Portuguese service)
- Fee:
- Depending on rate of different carriers, IDD.
- E-mail:
- suporte.pt@tp-link.com
- Tel:
- +351 213 470 492 - NEW NUMBER >>> +351 300 601 179 (SOHO & B2B)
- Service Time:
- 9:00AM to 6:00PM, Monday to Friday. (* Except Portugal official holidays)
- Note:
If you find it difficult to contact us by phone, please use the alternative channel.
Endereço de e-mail: Suporte Técnico ou o Formulário Online
We apologise for the inconvenience caused and are committed to helping you with your after-sales support request within 2 to 3 working days.
-
France
France
For French Users Only( French service)
- Attention:
- Vous êtes client final ou utilisateur final ?
- E-mail:
- support@tplinkfrance.zohodesk.com
Vous pouvez nous envoyer directement un e-mail à cette adresse. Merci de bien vouloir décrire votre demande ou problème de manière détaillée afin que nous puissions vous aider plus rapidement. Veuillez également indiquer le modèle du produit ainsi que la version matérielle, si vous les connaissez.
- Local No.:
- +33 1 82 88 35 35 (numéro non surtaxé)
Veuillez vous assurer d’avoir d’abord envoyé un e-mail et obtenu un numéro de ticket avant de nous appeler, car tous les appels nécessitent un ticket pour être enregistrés et pour un meilleur suivi.
- Service Time:
- 9:30AM to 16:30PM, Monday to Friday. (* Except French Bank holidays)
-
Czech Republic
Czech Republic
For Czech and Slovak Users
- Local No.:
- +420 212 812 622 / SK +421 233 006 532
- Fee:
- Depending on rate of different carriers.
- Sales E-mail:
- support.cz@tp-link.com
-
Romania
Romania
Romanian Technical Support
- SMB Technical Support:
- Omada: support.ro@omadanetworks.com / VIGI: support.ro@vigi.com
- Sales phone:
- +40 311 011 290
- Support E-mail:
- support.ro@tp-link.com
- Working hours:
- Luni–Vineri, 10:00–19:30
-
Belgium
Belgium
FOR BELGIUM USERS
- Tel:
- Support téléphonique +33 1 82 88 35 40 (Telenet DecoX60)
- Sales E-mail:
- sales.be@tp-link.com (English Preferred)
- E-mail:
- Ouverture obligatoire d’un dossier/ticket d’assistance : https://tplinkfrance.zohodesk.com/portal/fr/home
- Warranty & RMA support:
- support.nl@tp-link.com (English Service)
- Office Address:
- Rue de Bretagne 26, 1200 Bruxelles
FOR BELGIUM USERS
- Website:
- tp-link.com/nl-be
- Tel:
- +31-(0)30-6038735 (Nederlands/English, niet bedoelt voor Omada en VIGI producten).
- Voor Omada en VIGI support, eind gebruikers kunnen contact opnemenmet b2bsupport.benelux@tp-link.com. Zakelijk partners kunnen terecht op ons partner portaal (partner.tp-link.com/nl).
- Working hours:
- Ma-Vr 09:00 tot 12:00 en 13:00 tot 17:00(Nederlands/English)
- Office Address:
- Bretagnestraat 26, 1200 Brussel, België
-
Greece
Greece
FOR GREEK USERS
- Fee:
- Depending on rate of different carriers, IDD.
- E-mail:
- support.gr@tp-link.com
- Service Time:
- Monday to Thursday, 09:30 - 18:00 & Friday 9:30 -17:00 (except public holidays)
-
Nordic
Nordic
Home Support
- Technical Support Phone (EN):
- Sweden: 46 (0) 87181088
Norway: +47 334 20990
Denmark: +45 3110 7883
Finland: +358291700425
English Service, 24 hours a day, 7 days a week(For after-sales service, please have the product model number ready prior to contacting us)
- Fee:
- Depending on rate of different carriers
- E-mail:
- support.se@tp-link.com (English Service, for tp-link and Tapo products)
- Request Phone Support (SE):
- Request Phone Support(SE): Currently unavailable.
Business Support
- Technical Support Phone (EN):
- Sweden: +46 10 555 12 38
Norway: +47 334 20990
Denmark: +45 3110 7883
Finland: +358291700425
English Service, 24 hours a day, 7 days a week(For after-sales service, please have the product model number ready prior to contacting us)
- Fee:
- Depending on rate of different carriers
- E-mail:
- support.se@tp-link.com (English Service, for tp-link and Tapo products)
support.nordic@omadanetworks.com (English service, for Omada products)
support.nordic@vigi.com (English service, for VIGI products)
- Request Phone Support (SE):
- Request Phone Support(SE): Currently unavailable.
-
Ukraine
Ukraine
ТОЛЬКО ДЛЯ ПОЛЬЗОВАТЕЛЕЙ НА ТЕРРИТОРИИ УКРАИНЫ
- Fee for UK Users:
- Free for fixed phones; depending on rate of different carriers for mobilephones.
- Tel:
- 0 (800) 505-508
- Support E-mail:
- support.ua@tp-link.com
- Service Time:
- время работы: ПН-ПТ, с 10:00 до 22:00
Тільки для користувачів на території України
- Attention:
- З 5 лютого 2024р. сервісний центр по обслуговуванню продукції торгівельної марки TP-Link за адресою м. Київ, проспект Берестейський 18, буде зачинений у зв’язку з виконанням ремонтних робіт у приміщенні. У разі необхідності звернення з питань гарантійного обслуговування просимо зв’язатися з нами за телефоном (044)590-51-77 . Просимо вибачення за тимчасові незручності
- Tel:
- 0 (800) 505-508 та (044) 590-51-14
- Fee:
- Free for fixed phones; depending on rate of different carriers for mobilephones.
- Support E-mail:
- support.ua@tp-link.com
- Service Time:
- 10:00AM to 10:00PM, Monday to Friday.
-
Hungary
Hungary
CSAK MAGYARORSZÁGI FELHASZNÁLÓK SZÁMÁRA
- Tel:
- 06 80 021 018 (belföldről vonalas telefonszámról)
+36 1 677 7683 (vonalas és mobill készülékről és külföldről)
- Fee:
- belföldi hívás esetén a 80-as előhívószámokra, valamint a szolgáltató szerinti helyi vagy helyközi hívásra vonatkozó szolgáltatói díjszabás, külföldről a nemzetközi hívásnak megfelelő roaming vagy helyi szolgáltatói díjszabás.
- E-mail:
- support.hu@tp-link.com
- Service Time:
- munkanapokon 9:00 - 17:00 (GMT+1 vagy GMT+2 nyári időszá
-
Bulgaria
Bulgaria
For Bulgarian Users
- Tel:
- +359 875 355 333
- Fee:
- Depending on rate of different carriers
- E-mail:
- support.bg@tp-link.com
- Service Time:
- 09:00 - 18:00/ M-F
-
Baltic
Baltic
FOR BALTIC USERS
- Local No.:
- (+371) 6765-1202 Toll free: 8000-5470
- Mobile:
- (+372) 609-4028 Toll free: 800-004-9096
- Toll Free:
- (+370) 5255-6055 Toll free: 8800-30883
- Service Time:
- From Monday to Friday, 10:00-18:00(local time in Baltics)
- Fee:
- Cost depends on rate of different carriers for operators
- Technical Support E-mail:
- support.baltic@tp-link.com
-
Italy
-
- Asia-Pacific
-
- China
-
Australia
Australia
For Australian Users Only
- Tel:
- 1300 87 5465 ( 1300 TP-Link )
(For after-sales service, please have the product model number ready prior to contacting us)
- E-mail:
- General Support: support.au@tp-link.com
Omada and EN Support: support.anz@omadanetworks.com
VIGI and ES Support: support.anz@vigi.com
- Service Time:
- 24 hours a day, 7 days a week
For Australian Users Only
- Tel:
- 1300 87 5465 ( 1300 TP-Link )
(For after-sales service, please have the product model number ready prior to contacting us)
- Fee:
- Depending on 1300 policy
- E-mail:
- General Support: support.au@tp-link.com
Omada and EN Support: support.anz@omadanetworks.com
VIGI and ES Support: support.anz@vigi.com
- Service Time:
- 24 hours a day, 7 days a week
For New Zealand Users only
- Tel:
- +64 9801 3250/ +64 0800 87 5465
(For after-sales service, please have the product model number ready prior to contacting us)
- Fee:
- Charges depend on your telecommunications service provider's tariffs.
- E-mail:
- General Support: support.au@tp-link.com
Omada and EN Support: support.anz@omadanetworks.com
VIGI and ES Support: support.anz@vigi.com
For New Zealand Users only
- Tel:
- +64 9801 3250/ +64 0800 87 5465
(For after-sales service, please have the product model number ready prior to contacting us)
- E-mail:
- General Support: support.au@tp-link.com
Omada and EN Support: support.anz@omadanetworks.com
VIGI and ES Support: support.anz@vigi.com
-
India
India
For Indian Users Only (English & Hindi Service)
- Toll Free:
- 1800-209-4168
- Support E-mail:
- support.in@tp-link.com
- Service Time:
- 09:00AM to 07:00PM, Monday to Saturday.
- Warranty & RMA support:
- 7770013083
- E-mail:
- rma.in@tp-link.com
- Working hours:
- Mon-Sat 10:00AM to 06:00PM First & Last Saturday)
-
Sri Lanka
Sri Lanka
For Sri Lanka Users
- Toll Free:
- 1800-209-4168
- Support E-mail:
- support.in@tp-link.com
- Service Time:
- 09:00AM to 07:00PM, Monday to Saturday.
- Warranty & RMA support:
- 7770013083
- E-mail:
- rma.in@tp-link.com
- Working hours:
- Mon-Sat 10:00AM to 06:00PM (First & Last Saturday)
-
Taiwan, China
Taiwan, China
For Taiwan Users Only
- Toll Free:
- 0800-588-818 (Fixed Phone Only)
針對售後咨詢，聯係我們之前，請 準備好產品的型號)
- Local No.:
- 02-2250-1070
針對售後咨詢，聯係我們之前，請 準備好產品的型號)
- Local No. Fee:
- Depending on rate of different carriers.
- E-mail:
- support.tw@tp-link.com
- SMB Technical Support:
- support.tw@omadanetworks.com
support.tw@vigi.com
-
Indonesia
Indonesia
For Indonesia Users (Layanan Bahasa)
- Local No.:
- 1500 960
- Fee:
- Local rate
- Service Time:
- Monday to Friday, 09:00 - 17:00 WIB
- E-mail:
- support.id@tp-link.com
-
Malaysia
Malaysia
SOHO Support:
- Note:
- Please use the information below for support with consumer products, such as wireless routers, ADSL&VDSL modem&routers, range extenders, Powerline adapters, unmanaged switches (non-PoE), network adapters and smart home products.
- Warranty & RMA support:
- 1800 2288 87 (MON - SUN 10AM-7PM, Toll Free)
- Technical Support E-mail:
- support.my@tp-link.com
- Service Time:
- Monday-Sunday 10AM-7PM
- Location:
- Lot 3.01 - Lot 3.02, 3rd Floor, Podium Block, Plaza Berjaya, 12, Jalan Imbi, 55100, Kuala Lumpur
Business Networking Support:
- Note:
- For any technical inquires related to our business networking products including VPN and load-balancing routers, unmanaged, industrial, easy managed, access managed, aggregation managed switches and indoor and outdoor wireless business solutions.
- Live Chat Support:
- Go to Livechat menu in the top to start it
- Technical Support E-mail:
- support.my@omadanetworks.com
Business CCTV Surveillance Support:
- Note:
- For any technical inquires related to our business surveillance products including wired, wireless & 4G cameras, NVRs, Solar Panels, VIGI VMS software services.
- Live Chat Support:
- Go to Livechat menu in the top to start it.
- Technical Support E-mail:
- support.my@vigi.com
-
Singapore
Singapore
For users residing in Singapore
- Local No.:
- +65 62840493
(For after-sales service, please have the product model number ready prior to contacting us)
- Fee:
- Depending on rate of different carriers.
- E-mail:
- support.sg@tp-link.com
- Service Time:
- 24 hours a day, 7 days a week
-
Vietnam
Vietnam
For Vietnam Users Only
- Local No.:
- (028) 62615079
- Fee:
- Tùy thuộc vào cước phí của các nhà mạng khác nhau
- E-mail:
- support.vn@tp-link.com
- Service Time:
- 08:30AM to 05:30PM, Monday to Saturday.
-
Kazakhstan
Kazakhstan
For Users of Kazakhstan
- Location:
- Floor 7, Dostyk 91/2, Business Center "ARDIN", 050051, Almaty, Republic of Kazakhstan
- Technical Support E-mail:
- support.kz@tp-link.com
- Local No.:
- 8-800-080-9998
- Technical Support Phone (EN):
- +7(727)3132556, +7(727)3132781, +7(727)2207333, +7(727)2207334
- Service Time:
- Mon-Fri, from 08:30 to 17:30
-
Republic of Korea
Republic of Korea
전화 문의
- Tel:
- 1899-1086
- Service Time:
- 상담 시간: 평일 10:00~19:00(단, 토요일/일요일, 공휴일 휴무) 점심 시간: 12:30~13:30
-
Bangladesh
Bangladesh
For Bangladesh Users
- Tel:
- +8809606999645
- Fee:
- Depending on rate of different carriers
- Service Time:
- 10:00AM to 6:00PM, Saturday to Thursday(6 days)
- E-mail:
- tp-link@excelbd.com
-
Thailand
Thailand
For Thailand Users
- Tel:
- (+66) 2-440-0029
- Service Time:
- Mon-Sat 08.30am-5.30pm
- Technical Support E-mail:
- support.th@tp-link.com
-
Japan
-
Philippines
Philippines
Philteq Enterprises Incorporated
- Distributor:
- Philteq Enterprises Incorporated
- Technical Support Phone:
- (Mon-Fri: 8AM - 5PM)
+63 (02) 7090-9999 (MANILA LANDLINE),
+63-961-400-9999 (SMART),
+63-966-139-1999 (GLOBE)
- Technical Support E-mail:
- support@philteq.com.ph
- Address:
- 144 N. Domingo St. corner Mayor Ignacio Santos Diaz St., Brgy. Kaunlaran, Quezon City, Metro Manila, Philippines 1111
- Note:
- Our distributors and support team do not offer assistance for devices purchased outside of the Philippines.
Iontech Enterprise, Inc.
- Distributor:
- Iontech Enterprise, Inc.
- Technical Support Phone:
- +63 (02) 8709-8259 (Mon-Fri: 8AM - 5PM)
- E-mail:
- sales@iontech-enterprise.com
- Address:
- #20 North Road cor. 3rd ave., Cubao, Quezon City
- Note:
- Our distributors and support team do not offer assistance for devices purchased outside of the Philippines.
Cerebrotech Inc
- Distributor:
- Cerebrotech Inc
- Technical Support Phone:
- +63999882403 (Mon-Fri 8:30AM-5:30PM)
- E-mail:
- rmatech7@gmail.com
- Address:
- 1236 Amang Rodriguez Brgy. Dela Paz Pasig City.
-
Hong Kong, China
Hong Kong, China
TP-Link Hong Kong
- Technical Support Phone:
- (852) 3614-0210
- Technical Support E-mail:
- support.hk@tp-link.com
- Service Time:
- Monday -Friday, 9:00 am-12 pm &1:30 pm -5:00 pm
Saturday, 9:00 am -12:00 pm
Sunday & Public Holidays, Closed
TP-Link Hong Kong
- Technical Support Phone:
- (852) 3614-0210
- Technical Support E-mail:
- support.hk@tp-link.com
- Service Time:
- 週一至週五, 9:00 am-12 pm &1:30 pm -5:00 pm
週六, 9:00 am -12:00 pm
週日以及公共假日暫停服務
VIGI Hong Kong
- Technical Support Phone:
- +852 2652 4202
- Technical Support E-mail:
- support.hk@vigi.com
- Service Time:
- 週一至週五, 9:00 am-12 pm &1:30 pm -5:00 pm
週六, 9:00 am -12:00 pm
週日以及公共假日暫停服務
Omada Hong Kong
- Technical Support Phone:
- +852 2652 4202
- Technical Support E-mail:
- support.hk@omadanetworks.com
- Service Time:
- 週一至週五, 9:00 am-12 pm &1:30 pm -5:00 pm
週六, 9:00 am -12:00 pm
週日以及公共假日暫停服務
Omada
- Technical Support Phone:
- +852 2652 4202
- Technical Support E-mail:
- • support.hk@omadanetworks.com
- Service Time:
- Monday -Friday, 9:00 am-12 pm &1:30 pm -5:00 pm
Saturday, 9:00 am -12:00 pm
Sunday & Public Holidays, Closed
VIGI Hong Kong
- Technical Support Phone:
- +852 2652 4202
- Technical Support E-mail:
- support.hk@vigi.com
- Service Time:
- Monday -Friday, 9:00 am-12 pm &1:30 pm -5:00 pm
Saturday, 9:00 am -12:00 pm
Sunday & Public Holidays, Closed
- Uzbekistan
- Kyrgyzstan
-
- Americas
-
-
United States
United States
Home Support
- Tel:
- 1-866-225-8139
(For after-sales service, please have the product model number ready prior to contacting us)
- E-mail:
- support.usa@tp-link.com
- Service Time:
- 24 hours a day, 7 days a week
Business Support
- Tel:
- 1-844-287-4762
(For after-sales service, please have the product model number ready prior to contacting us)
- E-mail:
- Support.SMB@tp-link.com
- Service Time:
- M-F 6AM-6PM (Pacific)
-
Canada
Canada
For Canadian Users only
- Address:
- 88 Fulton Way, Richmond Hill, ON, Canada, L4B 1J5
- Global Technical Support:
- 1-866-225-8139 (Toll-Free, 24/7)
- Toll Free:
- 1-855-987-5465 (toll free, French service, Mon - Thu 9 am to 6 pm, Fri 9 am to 5 pm)
- E-mail:
- supportfr.ca@tp-link.com
TP-Link Canada Inc.
Home Product Support
- Global Technical Support:
- 1-866-225-8139 (toll free, 24/7)
(For after-sales service, please have the product model number ready prior to contacting us)
- Support E-mail:
- support.ca@tp-link.com
- Local No.:
- 1-855-987-5465 (toll free, English & French service, Mon-Fri 9:00 to 17:00 EST)
SMB Product Support
- Global Technical Support:
- 1-844-287-4762
(For after-sales service, please have the product model number ready prior to contacting us)
- Service Time:
- Mon-Fri 6:00 to 18:00 PST
- Technical Support E-mail:
- support.smb@tp-link.com (business products only)
- Local No.:
- 1-855-987-5465 (toll free, English & French service, Mon-Fri 9:00 to 17:00 EST)
Sales & Marketing
- Sales E-mail:
- sales.ca@tp-link.com
- Marketing e-mail:
- marketing.ca@tp-link.com
- PR contact e-mail:
- communications.ca@tp-link.com
Info
- Info E-mail:
- info.ca@tp-link.com
- Address:
- 88 Fulton Way, Richmond Hill, ON, Canada, L4B 1J5
Call Back
- Request Phone Support (CA):
- Describe the problem and we will call you back during office hours, weekdays 09.00-17.00
-
Mexico
Mexico
Para México
- Toll Free:
- +52 55 91388104
- Local No.:
- +52 55 91388104
- Local No. Fee:
- Dependiendo de los diferentes operadores.
- E-mail:
- support.mx@tp-link.com
- Service Time:
- 09:00AM to 7:30PM, L-V
- Argentina
-
Brazil
Brazil
For Brazilian User (Portuguese Service)
- Tel:
- Portuguese Service Only 4007-2172 (Capitais e regiões metropolitanas) 0800-608-9799 (Demais localidades) 11 2222-1245 (SP) 21 3180-0092 (RJ )
- E-mail:
- suporte.br@tp-link.com (Dúvidas Técnicas) rma.br@tp-link.com (Dúvidas sobre garantia) sac.br@tp-link.com (Críticas e sugestões)
-
Chile
Chile
Web site
- Website:
- https://www.tp-link.com/cl/
- Sales E-mail:
- brad.wang@tp-link.com claudio.torres@tp-link.com
- Service Time:
- Hora de atención: 9 a 18hs
- Technical Support E-mail:
- soporte.chile@tp-link.com
- Tel:
- +56966565616
-
Peru
Peru
Para los usuarios del Perú:
- Tel:
- (01) 240-2950 (Spanish Service)
- E-mail:
- support.pe@tp-link.com
- Working hours:
- 10:00 a 19:00 hrs (Lunes a Viernes) 10:00 a 15:00 hrs (Sábados)
-
Latam
Latam
FOR LATAM USER
- Support E-mail:
- rma.ve@tp-link.com
- Location:
- Soporte por mensajería instantánea - whatsapp: +58 414-0875465
- Service Time:
- De 8:00am a 5:00pm – Lunes a Viernes
-
Colombia
Colombia
For Colombian Users Only
- Technical Support Phone:
- Telephone in Bogotá - 601 254 2690, Free from anywhere in the country (from a fixed line): 01 8000 113 646
- E-mail:
- support.co@tp-link.com
- Description:
- Office hours, Monday to Friday from 9:00 AM to 6:00 PM and Saturdays from 10:00 AM to 3:00 PM
-
Ecuador
Ecuador
Para usuarios de Ecuador
- E-mail:
- soporte.ec@tp-link.com
- Note:
- Para brindar una mejor atención, solicitamos adjuntar una foto de la etiqueta que viene incluida en el producto TP-Link para identificar el modelo exacto del equipo.
-
Central America & Caribbean
Central America & Caribbean
For Central America & Caribbean Users
- Tel:
- +86 755 26504400 (IDD & English Service)
- Fee:
- Depending on rate of different carriers, IDD.
- Service Time:
- 24 hours a day, 7 days a week
- E-mail:
- support.mx@tp-link.com
- Support E-mail:
- support.mx@tp-link.com
- Uruguay
-
United States
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