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Contact Technical Support

Contact Technical Support

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  1. English Service Only
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Countries or regions:

  • Middle East & Africa
    • United Arab Emirates
      United Arab Emirates

      For UAE Users

      Tel:
      +971-4-3966356(Arabic & English)
      E-mail:
      support.mea@tp-link.com
      Service Time:
      08:30 - 22:30 - Sunday - Thursday
    • Egypt
      Egypt

      For EGYPT USERS

      Local No.:
      02 22601858/22601859 (Arabic and English)
      Fee:
      Depending on rate of different carriers
      E-mail:
      support.eg@tp-link.com (Arabic and English)
      Service Time:
      9:00 AM to 10:00 PM, Sunday-Thursday
    • Israel
      Israel

      For Israel Users

      Tel:
      +86 755 26504400 (IDD & English Service)
      Fee:
      Depending on rate of different carriers, IDD.
      Service Time:
      24 hours a day, 7 days a week
      E-mail:
      support@tp-link.com
    • Algeria
      Algeria

      For Algeria Users

      Tel:
      +86 755 26504400 (IDD & English Service)
      Fee:
      Depending on rate of different carriers, IDD.
      Service Time:
      24 hours a day, 7 days a week
      E-mail:
      support.mea@tp-link.com
    • Lebanon
      Lebanon

      For Lebanon Users

      Tel:
      +86 755 26504400 (IDD & English Service)
      Fee:
      Depending on rate of different carriers, IDD.
      Service Time:
      24 hours a day, 7 days a week
      E-mail:
      support.mea@tp-link.com
    • Saudi Arabia
      Saudi Arabia

      For Saudi Arabia Users

      Tel:
      +86 755 26504400 (IDD & English Service)
      Fee:
      Depending on rate of different carriers, IDD.
      Service Time:
      24 hours a day, 7 days a week
      E-mail:
      support.mea@tp-link.com
    • South Africa
      South Africa

      TP-LINK TECHNOLOGIES SOUTH AFRICA (PTY) LTD

      Technical Support Phone (EN):
      010 590 6147
      E-mail:
      support.sa@tp-link.com
      Office Address:
      Unit No. 8, Stanford Business Park, 817 16th Road Randjespark, Midrand, South Africa.
    • Morocco
      Morocco

      For Morocco Users

      Tel:
      +86 755 26504400 (IDD & English Service)
      Fee:
      Depending on rate of different carriers, IDD.
      Service Time:
      24 hours a day, 7 days a week
      E-mail:
      support.mea@tp-link.com
  • Europe
    • Italy
      Italy

      For Private Users

      Tel:
      +39 (02) 92392214
      Service Time:
      9:00 AM to1:00PM & 2:00PM to 6:00PM, Monday to Friday.

      For Resellers Users

      Tel:
      +39 02 92392215
      Service Time:
      Lun-Gio 9:00-13:00 14:00-18:00 Ven: 9:00-13:00 14:00-17:00
      E-mail:
      smb.support.it@tp-link.com
    • Russia
      Russia

      For Russian Federation Users Only

      Technical Support E-mail:
      support.ru@tp-link.com
      Technical Support Phone (EN):
      +7 (495) 228 55 60 (for Moscow and Moscow Region), 8 (800) 250-55-60 (toll-free from any region of Russia)
      Service Time:
      9am - 9pm (Moscow time), Mon-Sat *except holidays in Russia

      For Belarus Users Only

      Tel:
      +7 (495) 228 55 60 (пн - суб с 9:00 до 21:00 по мск кроме воскресений и праздников РФ) * * стоимость минуты международного звонка в соответствии с тарифом вашего оператора
      E-mail:
      support.ru@tp-link.com
    • Germany
      Germany

      AUSTRIA

      Tel:
      +43 820 820360
      Fee:
      0.2 EUR/minute
      E-mail:
      support.de@tp-link.com
      Service Time:
      8:00AM to 12:30PM and 1:30PM to 5:30PM, Monday to Friday except holidays in Hesse, Germany. December 24th to January 1st closed.

      For German/Austrian Users Only

      Tel:
      +49 1805 875465 (German Service) / +49 1805 TPLINK
      Fee:
      .14 EUR/minute from German landlines, up to .42 EUR/minute from German mobile networks
      Technical Support Phone (NO):
      +49 6122-1703-333 (Normal Festnetz)
      E-mail:
      support.de@tp-link.com
      Service Time:
      8:00AM to 12:30PM and 1:30PM to 5:30PM, Monday to Friday except bank holidays in Hesse, Germany. December 24th to January 1st closed.
    • Spain
      Spain

      For Spanish Users Only

      Tel:
      +34 902 060 365
      Fee:
      Depending on rate of different carriers
      E-mail:
      soporte.es@tp-link.com
      Service Time:
      Monday to Thursday from 9:00AM to 14:00 and 15:00 to 19:00. Fridays from 9:00AM to 14:00 and 15:00 to 17:00. August, 8:00 to 16:00, Monday to Friday
    • Turkey
      Turkey

      Türk Telekom/TTNET Kampanyalı Ürünler için (TD-854W, TD-864W, TD-W9970v3)

      Service Center:
      Sentim Bilişim Teknolojileri San. Tic. A.Ş.
      Tel:
      +90 850 209 40 40
      E-mail:
      modemdestek@sentimsim.com
      Website:
      http://www.sentim.com.tr/iletisim

      Çağrı Merkezi Destek Hattı

      Tel:
      +90 850 72 444 88
      Technical Support E-mail:
      support.tr@tp-link.com
      Fee:
      Ücretlendirme bağlı bulunduğunuz operatöre göre değişkenlik gösterir.
      Service Time:
      7 Gün / 24 Saat
    • Switzerland
      Switzerland

      For German/Austrian Users Only

      Tel:
      +49 1805 875465 (German Service) / +49 1805 TPLINK
      Fee:
      0.14€/min for German fixed phone network and up to 0.42€/min for mobile phone.
      E-mail:
      support.de@tp-link.com
      Service Time:
      9:00AM to 12:30PM & 1:30PM to 6:00PM, GMT+1 or GMT+2 (Daylight Saving Time in Germany) Monday to Friday
      * Except bank holidays in Hesse
    • Austria
      Austria

      For Austrian Users Only

      Tel:
      +43 820 820360
      Fee:
      0,20 EUR/Minute
      E-mail:
      support.de@tp-link.com
      Service Time:
      9:00AM to 12:30PM and 1:30PM to 6:00PM, Monday to Friday

      DEUTSCHLAND

      Tel:
      +49 1805 875465 (German Service) / +49 1805 TPLINK
      Fee:
      0.14€/min for German fixed phone network and up to 0.42€/min for mobile phone.
      E-mail:
      support.de@tp-link.com
      Service Time:
      Werktags 09:00 bis 18:00 Uhr, richtet sich nach den gesetzlichen Feiertagen in Hessen (Deutschland). 24. und 31. Dezember geschlossen.
    • Poland
      Poland

      For Polish Users

      Tel:
      +48 (0) 801 080 618 / +48 22 360 63 63 (If call from mobile phone)
      Fee:
      Call to a landline, cost depends on the provider.
      Service Time:
      9:00AM to 5:00PM, Monday to Friday.
    • United Kingdom
      United Kingdom

      For UK Users

      Tel:
      0845 147 0017
      Fee:
      *Calls from UK landline generally cost between 1p and 10.5p per minute depending on the time of day.
      *Calls from UK mobile phones cost between 15p and 40p per minute depending on mobile network.
      E-mail:
      support.uk@tp-link.com
      Service Time:
      24 hours a day, 7 days a week

      For Ireland Users

      Tel:
      0818 229 000
      Fee:
      *Calls from Irish landline generally cost 5.19 cent/min (1.99 cent/min for evening and weekend).
      *Calls from Irish mobile phones cost depends on mobile network.
      *Day rates refer to 8am-6pm Mon to Fri; Evening rates refer to 6pm-8am Mon to Fri; Weekend rates refer to midnight Friday to midnight Sunday; 24 hours a day, 7days a week (Ireland)
      E-mail:
      support.ie@tp-link.com
      Service Time:
      24 hours a day, 7 days a week
    • Netherlands
      Netherlands

      For Nederland Users Only

      Tel:
      + 31- (0) 30-6038735 (Dutch service)
      Fee:
      lokaal tarief
      E-mail:
      support.nl@tp-link.com (English/Dutch Service)
      Service Time:
      Ma-Vr 09:00 tot 12:00 en 13:00 tot 17:00
      NB:
      Houdt uw modelnummer bij de hand
    • Ukraine
      Ukraine

      Тільки для користувачів на території України

      Tel:
      0 (800) 505-508
      Fee:
      Free for fixed phones; depending on rate of different carriers for mobilephones.
      Support E-mail:
      support.ua@tp-link.com
      Service Time:
      10:00AM to 10:00PM, Monday to Friday.

      ТОЛЬКО ДЛЯ ПОЛЬЗОВАТЕЛЕЙ НА ТЕРРИТОРИИ УКРАИНЫ

      Fee:
      Free for fixed phones; depending on rate of different carriers for mobilephones.
      Tel:
      0 (800) 505-508
      Support E-mail:
      support.ua@tp-link.com
      Service Time:
      время работы: ПН-ПТ, с 10:00 до 22:00
    • Portugal
      Portugal

      For Portugal Users Only(Portuguese service)

      Fee:
      Depending on rate of different carriers, IDD.
      E-mail:
      suporte.pt@tp-link.com
      Tel:
      +351 213 470 492 (SOHO) & +351 213 470 493 (SMB)
      Service Time:
      9:00AM to 6:00PM, Monday to Friday. (* Except Portugal official holidays)
    • France
      France

      For French Users Only( French service)

      Attention:
      Vous êtes client final ou utilisateur final ?
      E-mail:
      support.fr@tp-link.com
      Local No.:
      0 820 800 860
      Service Time:
      9:00AM to 6:00PM, Monday to Friday. (* Except French Bank holidays)
    • Czech Republic
      Czech Republic

      For Czech and Slovak Users

      Local No.:
      +420 245 008 103 (CZ), +421 299 990 060 (SK)
      Fee:
      Depending on rate of different carriers.
      E-mail:
      podpora@tplinkpartner.cz
    • Romania
      Romania

      For Romania Users Only

      Technical Support Phone (EN):
      +4 031 101 1290
      Support E-mail:
      support.ro@tp-link.com
      Service Time:
      9:30am to 17:30pm/ Mon ~Fri
    • Belgium
      Belgium

      FOR BELGIUM USERS

      Sales E-mail:
      sales.be@tp-link.com (English Preferred)
      Technical Support E-mail:
      support.fr@tp-link.com (French Service)
      Office Address:
      Rue de Bretagne 26, 1200 Bruxelles

      FOR BELGIUM USERS

      Website:
      tp-link.com/nl-be
      Technical Support Phone (EN):
      + 31- (0) 30-6038735 (Dutch service)
      Sales E-mail:
      sales.be@tp-link.com (English Preferred)
      Technical Support E-mail:
      support.nl@tp-link.com (English/Dutch Service)
      Office Address:
      Bretagnestraat 26, 1200 Brussel, België
    • Denmark
    • Finland
      Finland

      For Finnish Users Only

      Technical Support Phone (EN):
      029 1700425English Service, 24 hours a day, 7 days a week
      Fee:
      Depending on rate of different carriers
      E-mail:
      support.se@tp-link.com (English service)
    • Greece
      Greece

      FOR GREEK USERS

      Tel:
      +30 210 6148834
      Fee:
      Depending on rate of different carriers, IDD.
      E-mail:
      support.gr@tp-link.com
      Service Time:
      Monday to Friday, 09:00 - 17:30 (except public holidays)
    • Sweden
      Sweden

      For Swedish Users Only

      Technical Support Phone (EN):
      +46 (0) 8 718 10 88 English Service, 24 hours a day, 7 days a week
      Fee:
      Depending on rate of different carriers
      E-mail:
      support.se@tp-link.com (English service)
      Request Phone Support (SE):
      Describe the problem and we will call you back during office hours, weekdays 08.30-17.00
    • Norway
      Norway

      For Norwegian Users Only

      Technical Support Phone (NO):
      +47 334 20990 Norwegian/English Service, Monday to Friday - 09:00 to 17:00.
      Fee:
      Depending on rate of different carriers, IDD.
      E-mail:
      support.se@tp-link.com (English service)
    • Hungary
      Hungary

      CSAK MAGYARORSZÁGI FELHASZNÁLÓK SZÁMÁRA

      Tel:
      06 80 021 018 (belföldről vonalas telefonszámról)
      +36 1 677 7683 (vonalas és mobill készülékről és külföldről)
      Fee:
      belföldi hívás esetén a 80-as előhívószámokra, valamint a szolgáltató szerinti helyi vagy helyközi hívásra vonatkozó szolgáltatói díjszabás, külföldről a nemzetközi hívásnak megfelelő roaming vagy helyi szolgáltatói díjszabás.
      E-mail:
      support.hu@tp-link.com
      Service Time:
      munkanapokon 9:00 - 17:00 (GMT+1 vagy GMT+2 nyári időszá
    • Bulgaria
      Bulgaria

      For Bulgarian Users

      Tel:
      +4 031 101 1290
      Fee:
      Depending on rate of different carriers
      E-mail:
      support.ro@tp-link.com
      Service Time:
      9:30-19:30/ M-F
    • Baltic
      Baltic

      FOR BALTIC USERS

      Local No.:
      (+371) 6765-1202 Toll free: 8000-5470
      Mobile:
      (+372) 609-4028 Toll free: 800-004-9096
      Toll Free:
      (+370) 5255-6055 Toll free: 8800-30883
      Service Time:
      From Monday to Friday, 10:00-18:00(local time in Baltics)
      Fee:
      Cost depends on rate of different carriers for operators
      Technical Support E-mail:
      support.baltic@tp-link.com
    • Belarus
  • Asia-pacific
    • China
    • Australia
      Australia

      For Australian Users Only

      Tel:
      1300 87 5465 ( 1300 TP-Link )
      Fee:
      Depending on 1300 policy.
      E-mail:
      support.au@tp-link.com
      Service Time:
      24 hours a day, 7 days a week

      For New Zealand User only

      Tel:
      0800 87 5465 ( New Zealand )
      Fee:
      Toll Free
      E-mail:
      support.au@tp-link.com
    • India
      India

      For Indian Users Only (English & Hindi Service)

      Toll Free:
      1800 2094 168
      E-mail:
      support.in@tp-link.com
      Service Time:
      10:00AM to 6:00PM, Monday to Saturday.
      Tel:
      0252-22652519 (Monday to Friday)
    • Sri Lanka
      Sri Lanka

      For Sri Lanka Users

      Tel:
      +86 755 26504400 (IDD & English Service)
      Fee:
      Depending on rate of different carriers, IDD.
      Service Time:
      24 hours a day, 7 days a week
      E-mail:
      support@tp-link.com
    • Taiwan, China
      Taiwan, China

      For Taiwan Users Only

      Toll Free:
      0800-588-818 (Fixed Phone Only)
      Local No.:
      02-2250-1070
      Local No. Fee:
      Depending on rate of different carriers.
      E-mail:
      support.tw@tp-link.com
      Service Time:
      24 hours a day, 7 days a week.
    • Indonesia
      Indonesia

      For Indonesia Users (Layanan Bahasa)

      Local No.:
      1500 960
      Fee:
      Local rate
      Service Time:
      Sunday to Friday, 08:00AM to 17:00PM
      E-mail:
      support.id@tp-link.com
    • Malaysia
      Malaysia

      For Malaysian Users Only(English Service)

      Toll Free:
      1800 2288 87
      Warranty & RMA support:
      +603 2141 4358 (Malay & English Service)
      E-mail:
      support.my@tp-link.com
      Sales E-mail:
      request.malaysia@tp-link.com
      Service Time:
      Monday-Sunday 10AM-7PM
      Location:
      Lot 3.01 - Lot 3.02, 3rd Floor, Podium Block, Plaza Berjaya, 12, Jalan Imbi, 55100, Kuala Lumpur
    • Singapore
      Singapore

      For users residing in Singapore

      Local No.:
      +65 62840493
      Fee:
      Depending on rate of different carriers.
      E-mail:
      support.sg@tp-link.com
      Service Time:
      24 hours a day, 7 days a week

      Neffos Authorised Service Center

      Service Center:
      Communication Mobile Service Pte Ltd
      Address:
      269 Queen Street, #01-230, Singapore 180269
      Service Time:
      Monday to Saturday, 10am-8pm, Sunday & Public Holiday closed
      Tel:
      +65 62528947
    • Vietnam
      Vietnam

      For Vietnam Users Only

      Local No.:
      (028) 62615079
      Fee:
      Tùy thuộc vào cước phí của các nhà mạng khác nhau
      E-mail:
      support.vn@tp-link.com
      Service Time:
      08:30AM to 05:30PM, Monday to Saturday.
    • Kazakhstan
      Kazakhstan

      For Users of Kazakhstan

      Location:
      Floor 7, Dostyk 91/2, Business Center "ARDIN", 050051, Almaty, Republic of Kazakhstan
      Technical Support E-mail:
      support.kz@tp-link.com
      Technical Support Phone (EN):
      8(727) 2207333, 8(727) 2207334
    • Republic of Korea
      Republic of Korea

      For Korean Users

      Tel:
      1899-1086
      E-mail:
      support.kr@tp-link.com
    • Bangladesh
      Bangladesh

      For Bangladesh Users

      Tel:
      +86 755 26504400 (IDD & English Service)
      Fee:
      Depending on rate of different carriers, IDD.
      Service Time:
      24 hours a day, 7 days a week
      E-mail:
      support@tp-link.com
    • Thailand
      Thailand

      For Thailand Users

      Technical Support Phone (EN):
      (+66) 2-440-0029
      Service Time:
      Mon-Sat 08.30am-5.30pm
      Technical Support E-mail:
      support.th@tp-link.com
    • Japan
      Japan

      日本国内にて販売されている製品のお問い合わせ

      Tel:
      nakahama
    • Philippines
      Philippines

      For Philippine Users Only

      Tel:
      PLDT toll free: 02-705-1166 / 02-705-1167
      E-mail:
      support.ph@tp-link.com
      Service Time:
      Monday - Friday, 9:00AM - 6:00PM
    • Laos
      Laos

      For Laos la Users

      Tel:
      +86 755 26504400 (IDD & English Service)
      Fee:
      Depending on rate of different carriers, IDD.
      Service Time:
      24 hours a day, 7 days a week
      E-mail:
      support@tp-link.com
  • Americas
    • United States
      United States

      Home Support

      Tel:
      1-866-225-8139
      E-mail:
      support.usa@tp-link.com
      Service Time:
      24 hours a day, 7 days a week

      Business Support

      Tel:
      1-844-287-4762
      E-mail:
      Support.SMB@tp-link.com
      Service Time:
      M-F 6AM-6PM (Pacific)
    • Canada
      Canada

      For Canadian Users only

      Address:
      88 Fulton Way, Richmond Hill, ON, Canada, L4B 1J5
      Global Technical Support:
      1-866-225-8139 (toll free)
      Toll Free:
      1-855-987-5465 (toll free, French service, Mon - Thu 9 am to 6 pm, Fri 9 am to 5 pm)
      E-mail:
      support.ca@tp-link.com

      TP-Link Canada Inc.

      Address:
      88 Fulton Way, Richmond Hill, ON, Canada, L4B 1J5
      Info E-mail:
      info.ca@tp-link.com
      Global Technical Support:
      1-866-225-8139 (toll free, 24/7)
      Local No.:
      1-855-987-5465 (toll free, French service, Mon-Fri 9:00 to 17:00 EST)
      SMB Technical Support:
      1-844-287-4762
      Service Time:
      Mon-Thu 9:00 to 18:00, Fri 9:00 to 17:00
      Support E-mail:
      support.ca@tp-link.com
      Technical Support E-mail:
      support.smb@tp-link.com (business products only)
      Sales E-mail:
      sales.ca@tp-link.com
      Marketing e-mail:
      marketing.ca@tp-link.com
      PR contact e-mail:
      communications.ca@tp-link.com
      Request Phone Support (CA):
      Describe the problem and we will call you back during office hours, weekdays 09.00-17.00
    • Mexico
      Mexico

      For Mexican Users Only

      Toll Free:
      +52 55 91388104 (Spanish Service)
      Local No.:
      +52 55 91388104
      Local No. Fee:
      Depending on rate of different carriers.
      E-mail:
      support.mx@tp-link.com
      Service Time:
      09:00AM to 5:30PM, Monday to Friday.
    • Argentina
      Argentina

      PARA USUARIOS GLOBALES

      Tel:
      +86 755 26504400 (English Service)
      Fee:
      Depending on rate of different carriers, IDD.
      Service Time:
      24 hours a day, 7 days a week
    • Brazil
      Brazil

      For Brazilian User (Portuguese Service)

      Tel:
      Portuguese Service Only 4007-2172 (Capitais e regiões metropolitanas) 0800-608-9799 (Demais localidades) 11 2222-1245 (SP) 21 3180-0092 (RJ )
      Service Time:
      Monday to Friday 9:00AM to 6:00PM, Saturday 9:00AM to 3:00PM.
      E-mail:
      suporte.br@tp-link.com (Dúvidas Técnicas) rma.br@tp-link.com (Dúvidas sobre garantia) sac.br@tp-link.com (Críticas e sugestões)
    • Chile
      Chile

      For Chile Users

      Tel:
      +86 755 26504400 (IDD & English Service)
      Fee:
      Depending on rate of different carriers, IDD.
      Service Time:
      24 hours a day, 7 days a week
      E-mail:
      soporte.ar@tp-link.com
    • Peru
      Peru

      Para los usuarios del Perú:

      Tel:
      (01) 240-2950 (Spanish Service)
      E-mail:
      support.pe@tp-link.com
      Working hours:
      09:00 a 19:00 hrs (Lunes a Viernes) 09:00 a 13:00 hrs (Sábados)
    • Venezuela
      Venezuela

      FOR VENEZUELA USER

      Support E-mail:
      rma.ve@tp-link.com, serviciosrma8@gmail.com
      Location:
      0500-tplink-1
      Service Time:
      De 8:00am a 5:00pm – Lunes a Viernes
    • Colombia
      Colombia

      For Colombian Users Only

      Toll Free:
      Phone number in Bogotá - 254 2690 For the rest of the country: 01 8000 113 646
      E-mail:
      support.co@tp-link.com
      Service Time:
      8:30 AM to 5:40 PM, Monday to Friday
    • Ecuador
      Ecuador

      For Ecuador Users

      Tel:
      +86 755 26504400 (IDD & English Service)
      Fee:
      Depending on rate of different carriers, IDD.
      Service Time:
      24 hours a day, 7 days a week
      E-mail:
      support@tp-link.com
    • Latam
      Latam

      For Latam Users

      Tel:
      +86 755 26504400 (IDD & English Service)
      Fee:
      Depending on rate of different carriers, IDD.
      Service Time:
      24 hours a day, 7 days a week
      E-mail:
      soporte.pe@tp-link.com
  • Global

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