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Contact Technical Support

Contact Technical Support

To instantly find answer online please type model number or key words in the left search bar.

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Please contact our Live Chat service for immediate support, or ask questions on our Community / email support. Our hotline service will have longer than normal holds times or be unavailable at times because of the recent world events.

  1. English Service Only
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Countries or regions:

  • Middle East & Africa
    • United Arab Emirates
      United Arab Emirates

      For UAE Users

      Tel:
      +971-4-3966356(Arabic & English)
      E-mail:
      support.mea@tp-link.com
      Service Time:
      08:30 - 22:30 - Sunday - Thursday
      Working hours:
      08:30 - 17:30 - Sunday - Thursday
    • Egypt
      Egypt

      For EGYPT USERS

      Local No.:
      +201014017182 - 01022789858 - 01028034894 - 01020620506 (Arabic and English)
      Fee:
      Depending on rate of different carriers
      E-mail:
      support.eg@tp-link.com (Arabic and English)
      Service Time:
      8:30 AM to 8:30 PM, Sunday-Thursday (Egypt Time)
    • Israel
      Israel

      For Israel Users

      Tel:
      +86 755 26504400 (IDD & English Service)
      Fee:
      Depending on rate of different carriers, IDD.
      Service Time:
      24 hours a day, 7 days a week
      E-mail:
      support@tp-link.com
    • Algeria
      Algeria

      For Algeria Users

      Tel:
      +86 755 26504400 (IDD & English Service)
      Fee:
      Depending on rate of different carriers, IDD.
      Service Time:
      24 hours a day, 7 days a week
      E-mail:
      support.mea@tp-link.com
    • Lebanon
      Lebanon

      For Lebanon Users

      Tel:
      +86 755 26504400 (IDD & English Service)
      Fee:
      Depending on rate of different carriers, IDD.
      Service Time:
      24 hours a day, 7 days a week
      E-mail:
      support.mea@tp-link.com
    • Saudi Arabia
      Saudi Arabia

      For Saudi Arabia Users

      Tel:
      +971-4-396-6356 (IDD & English Service)
      Fee:
      Depending on rate of different carriers, IDD.
      Service Time:
      24 hours a day, 7 days a week
      E-mail:
      conrad.yang@tp-link.com
    • South Africa
      South Africa

      TP-LINK TECHNOLOGIES SOUTH AFRICA (PTY) LTD

      Technical Support Phone (EN):
      010 590 6147
      E-mail:
      support.sa@tp-link.com
      Office Address:
      Unit No. 8, Stanford Business Park, 817 16th Road Randjespark, Midrand, South Africa.
    • Morocco
      Morocco

      For Morocco Users

      Tel:
      +86 755 26504400 (IDD & English Service)
      Fee:
      Depending on rate of different carriers, IDD.
      Service Time:
      24 hours a day, 7 days a week
      E-mail:
      support.mea@tp-link.com
    • Pakistan
      Pakistan

      For Pakistan Users

      E-mail:
      support.pk@tp-link.com
  • Europe
    • Italy
      Italy

      For Private Users

      Tel:
      +39 (02) 92392214
      Service Time:
      9:00 AM to1:00PM & 2:00PM to 6:00PM, Monday to Friday.

      For Resellers Users

      Tel:
      +39 02 92392215
      Service Time:
      Lun-Gio 9:00-13:00 14:00-18:00 Ven: 9:00-13:00 14:00-17:00
      E-mail:
      smb.support.it@tp-link.com
    • Russia
      Russia

      For Russian Federation Users Only

      Technical Support E-mail:
      support.ru@tp-link.com
      Technical Support Phone (EN):
      +7 (495) 228 55 60 (for Moscow and Moscow Region), 8 (800) 250-55-60 (toll-free from any region of Russia)
      Service Time:
      9am - 9pm (Moscow time), Mon-Sat *except holidays in Russia

      For Belarus Users Only

      Tel:
      +7 (495) 228 55 60 (пн - суб с 9:00 до 21:00 по мск кроме воскресений и праздников РФ) * * стоимость минуты международного звонка в соответствии с тарифом вашего оператора
      E-mail:
      support.ru@tp-link.com
    • Germany
      Germany

      For German Users

      Tel:
      (+49) 021154474970 (German Service)
      Technical Support Phone (NO):
      +49 1805 875465 (German Service) / +49 1805 TPLINK
      Fee:
      .14 EUR/minute from German landlines, up to .42 EUR/minute from German mobile networks
      E-mail:
      support.de@tp-link.com
      Service Time:
      8:00AM to 12:30PM and 1:30PM to 5:30PM, Monday to Friday except holidays in Hesse, Germany. December 25th-26th, January 1st-2nd closed.

      AUSTRIA

      Tel:
      +43 820 820360
      Fee:
      0.2 EUR/minute
      E-mail:
      support.de@tp-link.com
      Service Time:
      8:00AM to 12:30PM and 1:30PM to 5:30PM, Monday to Friday except holidays in Hesse, Germany. December 25th-26th, January 1st-2nd closed.
    • Spain
      Spain

      For Spanish Users Only

      Tel:
      +34 902 060 365
      Fee:
      Depending on rate of different carriers
      E-mail:
      soporte.es@tp-link.com
      Service Time:
      Monday to Thursday from 9:00AM to 14:00 and 15:00 to 19:00. Fridays from 9:00AM to 14:00 and 15:00 to 17:00. August, 8:00 to 16:00, Monday to Friday
    • Turkey
      Turkey

      Türk Telekom/TTNET Kampanyalı Ürünler için (TD-854W, TD-864W, TD-W9970v3)

      Service Center:
      Sentim Bilişim Teknolojileri San. Tic. A.Ş.
      Tel:
      +90 850 209 40 40
      E-mail:
      modemdestek@sentimsim.com
      Website:
      http://www.sentim.com.tr/iletisim

      Çağrı Merkezi Destek Hattı

      Tel:
      +90 850 72 444 88
      Technical Support E-mail:
      support.tr@tp-link.com
      Fee:
      Ücretlendirme bağlı bulunduğunuz operatöre göre değişkenlik gösterir.
      Service Time:
      7 Gün / 24 Saat
    • Switzerland
      Switzerland

      For German/Austrian Users Only

      Tel:
      +49 1805 875465 (German Service) / +49 1805 TPLINK
      Fee:
      0.14€/min for German fixed phone network and up to 0.42€/min for mobile phone.
      E-mail:
      support.de@tp-link.com
      Service Time:
      9:00AM to 12:30PM & 1:30PM to 6:00PM, GMT+1 or GMT+2 (Daylight Saving Time in Germany) Monday to Friday
      * Except bank holidays in Hesse
    • Austria
      Austria

      For Austrian Users Only

      Tel:
      +43 820 820360
      Fee:
      0,20 EUR/Minute
      E-mail:
      support.de@tp-link.com
      Service Time:
      9:00AM to 12:30PM and 1:30PM to 6:00PM, Monday to Friday

      DEUTSCHLAND

      Tel:
      +49 1805 875465 (German Service) / +49 1805 TPLINK
      Fee:
      0.14€/min for German fixed phone network and up to 0.42€/min for mobile phone.
      E-mail:
      support.de@tp-link.com
      Service Time:
      Werktags 09:00 bis 18:00 Uhr, richtet sich nach den gesetzlichen Feiertagen in Hessen (Deutschland). 24. und 31. Dezember geschlossen.
    • Poland
      Poland

      For Polish Users

      Tel:
      +48 (0) 801 080 618 / +48 22 360 63 63 (If call from mobile phone)
      Fee:
      Call to a landline, cost depends on the provider.
      Service Time:
      9:00AM to 5:00PM, Monday to Friday.
    • United Kingdom
      United Kingdom

      For UK Users

      Note:
      TP-Link technical support hotline is currently under maintenance. Due to limited ability to answer the phone, we highly recommend you to contact us via Live Chat service for immediate support or email us at : onlinesupport.uk@tp-link.com for none urgent matters.For RMA matters, please send email to rma.uk@tp-link.com.We apologize for any inconvenience caused and many thanks for your cooperation.
      Tel:
      0345 147 0017
      Fee:
      *Call from a UK landline costs up to 9p/min.
      *Call from a UK mobile phone costs 3p to 55p/min.
      *You may get free calls as part of your call package. Please check with your phone provider for actual cost.
      E-mail:
      support.uk@tp-link.com
      Service Time:
      24 hours a day, 7 days a week

      For Ireland Users

      Tel:
      0818 229 000
      Fee:
      *Calls from Irish landline generally cost 5.19 cent/min (1.99 cent/min for evening and weekend).
      *Calls from Irish mobile phones cost depends on mobile network.
      *Day rates refer to 8am-6pm Mon to Fri; Evening rates refer to 6pm-8am Mon to Fri; Weekend rates refer to midnight Friday to midnight Sunday; 24 hours a day, 7days a week (Ireland)
      E-mail:
      support.ie@tp-link.com
      Service Time:
      24 hours a day, 7 days a week
    • Netherlands
      Netherlands

      For Nederland Users Only

      Tel:
      + 31- (0) 30-6038735 (Dutch service)
      Fee:
      lokaal tarief
      E-mail:
      support.nl@tp-link.com (English/Dutch Service)
      Service Time:
      Ma-Vr 09:00 tot 12:00 en 13:00 tot 17:00
      NB:
      Houdt uw modelnummer bij de hand
    • Ukraine
      Ukraine

      Тільки для користувачів на території України

      Tel:
      0 (800) 505-508
      Fee:
      Free for fixed phones; depending on rate of different carriers for mobilephones.
      Support E-mail:
      support.ua@tp-link.com
      Service Time:
      10:00AM to 10:00PM, Monday to Friday.

      ТОЛЬКО ДЛЯ ПОЛЬЗОВАТЕЛЕЙ НА ТЕРРИТОРИИ УКРАИНЫ

      Fee:
      Free for fixed phones; depending on rate of different carriers for mobilephones.
      Tel:
      0 (800) 505-508
      Support E-mail:
      support.ua@tp-link.com
      Service Time:
      время работы: ПН-ПТ, с 10:00 до 22:00
    • Portugal
      Portugal

      For Portugal Users Only (Portuguese service)

      Fee:
      Depending on rate of different carriers, IDD.
      E-mail:
      suporte.pt@tp-link.com
      Tel:
      +351 937 202 727 (SOHO) & +351 969 285 896 (SMB)
      Service Time:
      9:00AM to 6:00PM, Monday to Friday. (* Except Portugal official holidays)
      Note:
      If you find any difficult to contact us by phone, please use the alternative methods. E-mail address: suporte.pt@tp-link.com or the Online Form: https://www.tp-link.com/pt/support/contact-technical-support/#E-mail-Support
    • France
      France

      For French Users Only( French service)

      Attention:
      Vous êtes client final ou utilisateur final ?
      E-mail:
      support.fr@tp-link.com
      Local No.:
      0 820 800 860
      Service Time:
      9:00AM to 6:00PM, Monday to Friday. (* Except French Bank holidays)
    • Czech Republic
      Czech Republic

      For Czech and Slovak Users

      Local No.:
      +420 245 008 103 (CZ), +421 299 990 060 (SK)
      Fee:
      Depending on rate of different carriers.
      E-mail:
      podpora@tplinkpartner.cz
    • Romania
      Romania

      For Romania Users Only

      Technical Support Phone (EN):
      +4 031 101 1290
      Support E-mail:
      support.ro@tp-link.com
      Service Time:
      9:30am to 17:30pm/ Mon ~Fri
    • Belgium
      Belgium

      FOR BELGIUM USERS

      Sales E-mail:
      sales.be@tp-link.com (English Preferred)
      Technical Support E-mail:
      www.tp-link.com/fr/contact
      Office Address:
      Rue de Bretagne 26, 1200 Bruxelles

      FOR BELGIUM USERS

      Website:
      tp-link.com/nl-be
      Technical Support Phone (EN):
      + 31- (0) 30-6038735 (Dutch service)
      Sales E-mail:
      sales.be@tp-link.com (English Preferred)
      Technical Support E-mail:
      support.nl@tp-link.com (English/Dutch Service)
      Office Address:
      Bretagnestraat 26, 1200 Brussel, België
    • Denmark
      Denmark
    • Finland
      Finland

      For Finnish Users Only

      Technical Support Phone (EN):
      029 1700425English Service, 24 hours a day, 7 days a week
      Fee:
      Depending on rate of different carriers
      E-mail:
      support.se@tp-link.com (English service)
    • Greece
      Greece

      FOR GREEK USERS

      Tel:
      +30 210 6148834
      Fee:
      Depending on rate of different carriers, IDD.
      E-mail:
      support.gr@tp-link.com
      Service Time:
      Monday to Friday, 09:00 - 17:30 (except public holidays)
    • Sweden
      Sweden

      For Swedish Users Only

      Technical Support Phone (EN):
      +46 (0) 8 718 10 88 English Service, 24 hours a day, 7 days a week
      Fee:
      Depending on rate of different carriers
      E-mail:
      support.se@tp-link.com (English service)
      Request Phone Support (SE):
      Describe the problem and we will call you back during office hours, weekdays 08.30-17.00
    • Norway
      Norway

      For Norwegian Users Only

      Technical Support Phone (NO):
      +47 334 20990 Norwegian/English Service, Monday to Friday - 09:00 to 17:00.
      Fee:
      Depending on rate of different carriers, IDD.
      E-mail:
      support.se@tp-link.com (English service)
    • Hungary
      Hungary

      CSAK MAGYARORSZÁGI FELHASZNÁLÓK SZÁMÁRA

      Tel:
      06 80 021 018 (belföldről vonalas telefonszámról)
      +36 1 677 7683 (vonalas és mobill készülékről és külföldről)
      Fee:
      belföldi hívás esetén a 80-as előhívószámokra, valamint a szolgáltató szerinti helyi vagy helyközi hívásra vonatkozó szolgáltatói díjszabás, külföldről a nemzetközi hívásnak megfelelő roaming vagy helyi szolgáltatói díjszabás.
      E-mail:
      support.hu@tp-link.com
      Service Time:
      munkanapokon 9:00 - 17:00 (GMT+1 vagy GMT+2 nyári időszá
    • Bulgaria
      Bulgaria

      For Bulgarian Users

      Tel:
      +4 031 101 1290
      Fee:
      Depending on rate of different carriers
      E-mail:
      support.ro@tp-link.com
      Service Time:
      9:30-19:30/ M-F
    • Baltic
      Baltic

      FOR BALTIC USERS

      Local No.:
      (+371) 6765-1202 Toll free: 8000-5470
      Mobile:
      (+372) 609-4028 Toll free: 800-004-9096
      Toll Free:
      (+370) 5255-6055 Toll free: 8800-30883
      Service Time:
      From Monday to Friday, 10:00-18:00(local time in Baltics)
      Fee:
      Cost depends on rate of different carriers for operators
      Technical Support E-mail:
      support.baltic@tp-link.com
    • Belarus
      Belarus
  • Asia-pacific
    • China
      China
    • Australia
      Australia

      For Australian Users Only

      Note:
      TP-Link technical support hotline is currently under maintenance. Due to limited ability to answer the phone, we highly recommend you to contact us via Live Chat service for immediate support or email us at : support.au@tp-link.com for none urgent matters. We apologize for any inconvenience caused and many thanks for your cooperation.
      Tel:
      1300 87 5465 ( 1300 TP-Link )
      Fee:
      Depending on 1300 policy.
      E-mail:
      support.au@tp-link.com
      Service Time:
      24 hours a day, 7 days a week

      For New Zealand User only

      Tel:
      0800 87 5465 ( New Zealand )
      Fee:
      Toll Free
      E-mail:
      support.au@tp-link.com
    • India
      India

      For Indian Users Only (English & Hindi Service)

      Toll Free:
      1800 2094 168
      E-mail:
      support.in@tp-link.com
      Service Time:
      10:00AM to 6:00PM, Monday to Saturday.
      Tel:
      0252-22652519 (Monday to Friday)
    • Sri Lanka
      Sri Lanka

      For Sri Lanka Users

      Tel:
      +86 755 26504400 (IDD & English Service)
      Fee:
      Depending on rate of different carriers, IDD.
      Service Time:
      24 hours a day, 7 days a week
      E-mail:
      support@tp-link.com
    • Taiwan, China
      Taiwan, China

      For Taiwan Users Only

      Toll Free:
      0800-588-818 (Fixed Phone Only)
      Local No.:
      02-2250-1070
      Local No. Fee:
      Depending on rate of different carriers.
      E-mail:
      support.tw@tp-link.com
      Service Time:
      Monday - Sunday 07:30-21:00 (Except National Holidays)
    • Indonesia
      Indonesia

      For Indonesia Users (Layanan Bahasa)

      Local No.:
      1500 960
      Fee:
      Local rate
      Service Time:
      Monday to Friday, 08:00AM to 17:00PM
      E-mail:
      support.id@tp-link.com
    • Malaysia
      Malaysia

      For Malaysian Users Only(English Service)

      Toll Free:
      1800 2288 87
      Warranty & RMA support:
      +603 2141 4358 (Malay & English Service)
      E-mail:
      support.my@tp-link.com
      Sales E-mail:
      request.malaysia@tp-link.com
      Service Time:
      Monday-Sunday 10AM-7PM
      Location:
      Lot 3.01 - Lot 3.02, 3rd Floor, Podium Block, Plaza Berjaya, 12, Jalan Imbi, 55100, Kuala Lumpur
    • Singapore
      Singapore

      For users residing in Singapore

      Local No.:
      +65 62840493
      Fee:
      Depending on rate of different carriers.
      E-mail:
      support.sg@tp-link.com
      Service Time:
      24 hours a day, 7 days a week

      Neffos Authorised Service Center

      Service Center:
      Communication Mobile Service Pte Ltd
      Address:
      269 Queen Street, #01-230, Singapore 180269
      Service Time:
      Monday to Saturday, 10am-8pm, Sunday & Public Holiday closed
      Tel:
      +65 62528947
    • Vietnam
      Vietnam

      For Vietnam Users Only

      Local No.:
      (028) 62615079
      Fee:
      Tùy thuộc vào cước phí của các nhà mạng khác nhau
      E-mail:
      support.vn@tp-link.com
      Service Time:
      08:30AM to 05:30PM, Monday to Saturday.
    • Kazakhstan
      Kazakhstan

      For Users of Kazakhstan

      Location:
      Floor 7, Dostyk 91/2, Business Center "ARDIN", 050051, Almaty, Republic of Kazakhstan
      Technical Support E-mail:
      support.kz@tp-link.com
      Technical Support Phone (EN):
      8(727) 2207333, 8(727) 2207334
    • Republic of Korea
      Republic of Korea

      For Korean Users

      Tel:
      1899-1086
      E-mail:
      support.kr@tp-link.com
    • Bangladesh
      Bangladesh

      For Bangladesh Users

      Tel:
      +86 755 26504400 (IDD & English Service)
      Fee:
      Depending on rate of different carriers, IDD.
      Service Time:
      24 hours a day, 7 days a week
      E-mail:
      support@tp-link.com
    • Thailand
      Thailand

      For Thailand Users

      Technical Support Phone (EN):
      (+66) 2-440-0029
      Service Time:
      Mon-Sat 08.30am-5.30pm
      Technical Support E-mail:
      support.th@tp-link.com
    • Japan
      Japan

      日本国内にて販売されている製品のお問い合わせ

      Tel:
      nakahama
    • Philippines
      Philippines

      For Philippine Users Only

      Tel:
      PLDT toll free: 02-705-1166 / 02-705-1167
      E-mail:
      support.ph@tp-link.com
      Service Time:
      Monday - Friday, 9:00AM - 6:00PM
    • Laos
      Laos

      For Laos la Users

      Tel:
      +86 755 26504400 (IDD & English Service)
      Fee:
      Depending on rate of different carriers, IDD.
      Service Time:
      24 hours a day, 7 days a week
      E-mail:
      support@tp-link.com
    • Hong Kong, China
      Hong Kong, China

      For Hong Kong, China Users

      Distributor:
      Everbest Technologies Ltd.
      Address:
      15th Floor, Wing Hang Insurance Building,11 Wing Kut Street, Central
      Technical Support Phone (NO):
      (852) 2544-0103
      Technical Support E-mail:
      support.hk@tp-link.com
  • Americas
    • United States
      United States

      Home Support

      Tel:
      1-866-225-8139
      E-mail:
      support.usa@tp-link.com
      Service Time:
      24 hours a day, 7 days a week

      Business Support

      Tel:
      1-844-287-4762
      E-mail:
      Support.SMB@tp-link.com
      Service Time:
      M-F 6AM-6PM (Pacific)
    • Canada
      Canada

      For Canadian Users only

      Address:
      88 Fulton Way, Richmond Hill, ON, Canada, L4B 1J5
      Global Technical Support:
      1-866-225-8139 (Toll-Free, 24/7)
      Toll Free:
      1-855-987-5465 (toll free, French service, Mon - Thu 9 am to 6 pm, Fri 9 am to 5 pm)
      E-mail:
      support.ca@tp-link.com

      TP-Link Canada Inc.

      Address:
      88 Fulton Way, Richmond Hill, ON, Canada, L4B 1J5
      Info E-mail:
      info.ca@tp-link.com
      Global Technical Support:
      1-866-225-8139 (toll free, 24/7)
      Local No.:
      1-855-987-5465 (toll free, French service, Mon-Fri 9:00 to 17:00 EST)
      SMB Technical Support:
      1-844-287-4762
      Service Time:
      Mon-Fri 6:00 to 18:00 PST
      Support E-mail:
      support.ca@tp-link.com
      Technical Support E-mail:
      support.smb@tp-link.com (business products only)
      Sales E-mail:
      sales.ca@tp-link.com
      Marketing e-mail:
      marketing.ca@tp-link.com
      PR contact e-mail:
      communications.ca@tp-link.com
      Request Phone Support (CA):
      Describe the problem and we will call you back during office hours, weekdays 09.00-17.00
    • Mexico
      Mexico

      For Mexican Users Only

      Toll Free:
      +52 55 91388104 (Spanish Service)
      Local No.:
      +52 55 91388104
      Local No. Fee:
      Depending on rate of different carriers.
      E-mail:
      support.mx@tp-link.com
      Service Time:
      09:00AM to 5:30PM, Monday to Friday.
    • Argentina
      Argentina

      PARA USUARIOS GLOBALES

      Tel:
      +86 755 26504400 (English Service)
      Fee:
      Depending on rate of different carriers, IDD.
      Service Time:
      24 hours a day, 7 days a week
    • Brazil
      Brazil

      For Brazilian User (Portuguese Service)

      Tel:
      Portuguese Service Only 4007-2172 (Capitais e regiões metropolitanas) 0800-608-9799 (Demais localidades) 11 2222-1245 (SP) 21 3180-0092 (RJ )
      Service Time:
      Monday to Friday 9:00AM to 6:00PM, Saturday 9:00AM to 3:00PM.
      E-mail:
      suporte.br@tp-link.com (Dúvidas Técnicas) rma.br@tp-link.com (Dúvidas sobre garantia) sac.br@tp-link.com (Críticas e sugestões)
    • Chile
      Chile

      For Chile Users

      Tel:
      +86 755 26504400 (IDD & English Service)
      Fee:
      Depending on rate of different carriers, IDD.
      Service Time:
      24 hours a day, 7 days a week
      E-mail:
      soporte.ar@tp-link.com
    • Peru
      Peru

      Para los usuarios del Perú:

      Tel:
      (01) 240-2950 (Spanish Service)
      E-mail:
      support.pe@tp-link.com
      Working hours:
      09:00 a 19:00 hrs (Lunes a Viernes) 09:00 a 13:00 hrs (Sábados)
    • Venezuela
      Venezuela

      FOR VENEZUELA USER

      Support E-mail:
      rma.ve@tp-link.com, serviciosrma8@gmail.com
      Location:
      0500-tplink-1
      Service Time:
      De 8:00am a 5:00pm – Lunes a Viernes
    • Colombia
      Colombia

      For Colombian Users Only

      Toll Free:
      Phone number in Bogotá - 254 2690 For the rest of the country: 01 8000 113 646
      E-mail:
      support.co@tp-link.com
      Service Time:
      8:30 AM to 5:40 PM, Monday to Friday
    • Ecuador
      Ecuador

      For Ecuador Users

      Tel:
      +86 755 26504400 (IDD & English Service)
      Fee:
      Depending on rate of different carriers, IDD.
      Service Time:
      24 hours a day, 7 days a week
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