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Home
Modems/ Gateways
Your doorway to the internet
Network Expansion
Easy ways to expand and enhance your network
SOHO Switches
Keeping your home wired for quality connections
Accessories
Everything else you need for a connected lifestyle
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Smart Home
Cam
Keeping an eye on what matters
Smart Plugs
Smarten up your home devices
Smart Bulbs
Light for every occasion
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Business
Omada Cloud SDN
The smarter cloud solution for business networking
Switches
High-Speed wired networking from L3 managed to unmanaged
Omada EAP Series
Professional business Wi-Fi with centralized management
Pharos Wireless Broadband
Ideal for long range wireless broadband networking
SafeStream Router
Secure VPN and Load Balance gateways to the business
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Service Provider
DSL
Capable of high-speed network and integrated broadband applications
LTE/3G
Maintains internet access wherever you go.
PON
The leading technology for delivering gigabit Internet services
Powerline Adapter
Transforms electrical wiring to carry the network signal.
Range Extender
Easily expand your Wi-Fi coverage.
Switches
Boosts your business network with premium performance.
Business Wireless
Takes your enterprise Wi-Fi to new levels.
SmartThings Outlet
How to add a SmartThings outlet to the Deco network?
- Launch the Deco app, tap the Add icon at the upper right corner, choose Smart Devices -> Switches/Plugs/Outlets -> SmartThings Outlet (Samsung SmartThings) -> NEW DEVICE.
- Tap NEXT and power on the outlet, the app will say Searching…
- Wait up to 60 seconds until the outlet is discovered. If not, tap SCAN AGAIN.
- When the outlet is discovered, tap NEXT and choose a location for it. Then tap DONE, and the outlet will list on the app.
How to reset a SmartThings outlet?
- Remove the Outlet from the wall receptacle.
- Press and hold the device’s Connect button while plugging the device back into the wall.
- As soon as the LED turns on, quickly release the button.
Note: If the device fails to reset, please refer to the setup guide of the device’s manufacturer for more information.
Troubleshooting
Fail to add the outlet / the outlet is offline/unreachable
- Make sure the outlet is powered on.
- Move the outlet closer to the Deco router.
- Avoid physical obstructions and radio interference in the surrounding area.
- Reset the outlet and re-add it to the Deco network.
If the problem persists, please contact our technical support team.
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