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Your doorway to the internet
Network Expansion
Easy ways to expand and enhance your network
SOHO Switches
Keeping your home wired for quality connections
Accessories
Everything else you need for a connected lifestyle
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Smart Home
Cam
Keeping an eye on what matters
Smart Plugs
Smarten up your home devices
Smart Bulbs
Light for every occasion
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Business
Omada Cloud SDN
The smarter cloud solution for business networking
Switches
High-Speed wired networking from L3 managed to unmanaged
Omada EAP Series
Professional business Wi-Fi with centralized management
Pharos Wireless Broadband
Ideal for long range wireless broadband networking
SafeStream Router
Secure VPN and Load Balance gateways to the business
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Service Provider
DSL
Capable of high-speed network and integrated broadband applications
LTE/3G
Maintains internet access wherever you go.
PON
The leading technology for delivering gigabit Internet services
Powerline Adapter
Transforms electrical wiring to carry the network signal.
Range Extender
Easily expand your Wi-Fi coverage.
Switches
Boosts your business network with premium performance.
Business Wireless
Takes your enterprise Wi-Fi to new levels.
OSRAM Smart Bulb
9012 How to add an OSRAM smart bulb to the Deco network?
- Plug in the bulb and power on, the light will blink to indicate it is ready to be paired.
- Launch the Deco app, tap the Add icon at the upper right corner, choose Smart Devices -> Lights -> Smart LED Light Bulb (OSRAM) -> NEW DEVICE.
- Tap NEXT, the app will say Searching…
- Turn the bulb off for one second and then turn it on.
- Wait up to 60 seconds until the bulb is discovered. If not, tap SCAN AGAIN, while searching, turn off the bulb for one second and then turn it on again.
- When the bulb is discovered, tap NEXT and choose a location for the bulb. Then tap DONE, and the bulb will list on the app.
How to reset a OSRAM smart bulb?
- Turn ON the bulb for 5 seconds.
- Turn OFF the bulb for 5 seconds.
- Repeat the step above four more times for a total of five OFF/ON cycles.
- After the fifth cycle, turn the light ON and wait for 10 seconds.
- The bulb will then blink 3 times to indicate it has been reset.
- Repeat the above steps if the light doesn’t blink.
Note: If the device fails to reset, please refer to the setup guide of the device’s manufacturer for more information.
Troubleshooting
Fail to add the bulb / the bulb is offline/unreachable
- Make sure the bulb is already factory reset before you add.
- Make sure the bulb has power supply.
- Move the bulb closer to the Deco unit.
- Unplug and re-plug the bulb, then try again.
- Avoid physical obstructions and radio interference in the surrounding area.
- Reset the bulb and re-add it to the Deco network.
If the problem persists, please contact our technical support team.
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