OSRAM Smart Bulb

Smart Home
Updated 07-07-2017 05:52:32 AM
This Article Applies to: 

How to add an OSRAM smart bulb to the Deco network?

  • Plug in the bulb and power on, the light will blink to indicate it is ready to be paired.
  • Launch the Deco app, tap the Add icon at the upper right corner, choose Smart Devices -> Lights -> Smart LED Light Bulb (OSRAM) -> NEW DEVICE.
  • Tap NEXT, the app will say Searching…
  • Turn the bulb off for one second and then turn it on.
  • Wait up to 60 seconds until the bulb is discovered. If not, tap SCAN AGAIN, while searching, turn off the bulb for one second and then turn it on again.
  • When the bulb is discovered, tap NEXT and choose a location for the bulb. Then tap DONE, and the bulb will list on the app.

 

How to reset a OSRAM smart bulb?

  • Turn ON the bulb for 5 seconds.
  • Turn OFF the bulb for 5 seconds.
  • Repeat the step above four more times for a total of five OFF/ON cycles.
  • After the fifth cycle, turn the light ON and wait for 10 seconds.
  • The bulb will then blink 3 times to indicate it has been reset.
  • Repeat the above steps if the light doesn’t blink.

Note: If the device fails to reset, please refer to the setup guide of the device’s manufacturer for more information.

 

Troubleshooting

Fail to add the bulb / the bulb is offline/unreachable

  • Make sure the bulb is already factory reset before you add.
  • Make sure the bulb has power supply.
  • Move the bulb closer to the Deco unit.
  • Unplug and re-plug the bulb, then try again.
  • Avoid physical obstructions and radio interference in the surrounding area.
  • Reset the bulb and re-add it to the Deco network.

If the problem persists, please contact our technical support team.