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How to unbind cloud account with devices in mobile App

Configuration Guide
Updated 09-19-2019 03:27:34 AM 45685
This Article Applies to: 

Before we begin:

You could unbind the cloud account by removing your devices on the corresponding app. For NC series cameras, you can use the tpCamera app to remove device, and for smart home products, you can use the Kasa app to remove device.  There are some operational differences between IOS and Android. 

Note: Once the device removed from the app, the device would be reset to the factory default settings by default, and you need to reconfigure it from the very beginning if you want to control the device on the app again.

Using a HS110 as example in Kasa App.

For IOS:

Option 1:  Tap and slide left on the screen and you will see the “Delete” option.

Option 2:  Click on “Remove Device” at the bottom of the Device Settings page.

 

For Android:

Option 1: Touch and hold on the HS100 and the prompt message of delete device will pop up.

Option 2:  Click on “Remove Device” at the bottom of the Device Settings page.

 

Using a NC450 as example in tpCamera App.

For IOS and Android

Tap the icon of gear to enter Camera settings page, then you can click on “Remove Camera” at the bottom to remove the camera from your cloud account. 

   

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