Q&A for TP-Link Tether APP

User Application Requirement
Updated 04-18-2019 06:31:41 AM
Q: What is Tether?
A: Tether APP lets you access your TP-Link devices on your smartphone, and brings an easier way to help accomplish the most common settings such as Internet connection, wireless network name and password, access control rules etc.
 
Tether is now available on APP Store and Google Play.
 
Q: Does Tether support my TP-Link device?
A: Currently Tether supports the following models (English firmware). Only the corresponding hardware version listed and newer versions will support Tether.

Compatible Devices are listed here:
https://www.tp-link.com/tether_compatibility_list/

Notes:
To use Tether, please download and upgrade your device to the latest firmware from our website. The English firmware on www.tp-link.com/en are most updated and suitable for universal use. For localized firmware compatibility please check the firmware release notes on corresponding websites.
More models will support Tether gradually through firmware update.
 
Q: What if Tether cannot detect my TP-Link device in the “Device” Page?
A:

1. Make sure the smartphone is connected to the TP-Link device wirelessly.

2. Make sure the smartphone is not connected to the guest network.

3. Make sure the TP-Link device supports Tether app. Please follow the link below to check the compatibility list.

https://www.tp-link.com/tether_compatibility_list

4. Make sure the TP-Link device is using the latest firmware.

5. If the TP-Link device is a range extender using a static IP, make sure the IP address is in the same subnet as your router.

6. Turn off the VPN software on your phone if you have one.

7. Reboot the TP-Link device or restart the Tether app and try again.

 
Q: What if Tether failed to log in my TP-Link device?
A: 

1. Make sure it is the correct login username/password (admin/admin in default settings, and this might be changed by the customer; if the TP-Link device is bound to a TP-Link ID, please check it as well). The username/password are the same as your login credentials for the web management page.

2. Make sure the TP-Link device is using the latest firmware.

3. If the TP-Link device is a range extender using a static IP, make sure the IP address is in the same subnet as your router.

4. Reboot the TP-Link device or restart the Tether app and try again.

5. If the username/password is forgotten, please reset the device manually and use the default login credentials (admin/admin) to login.

 
Q: Does Tether work if my smartphone is connecting to the 5GHz Network of my dual band device?
A: Yes. Tether works with both bands of 2.4GHz and 5GHz. But it does not work if you are connecting to your device through Guest Network.
 
Q: Does Tether work if my smartphone is connecting to a Guest Network?
A: Sorry. Tether does not work if you are connecting to your device through a Guest Network.
Make sure you are connecting to the main network of your device before using Tether.
 
Q: Does Tether work if my TP-Link devices work as AP?
A: Sorry. Tether does not work if TP-Link devices work as AP/access point.
 
Q: Does Tether work if I change the LAN IP of my TP-Link device?
A: Yes. Just be sure your smartphone is still connecting to your device after you changed the LAN IP. And be sure your smartphone is still in the same subnet with your device after you changed the LAN IP.

Q: What’s the username and password to sign in to Tether? 

      A: The default username and password are both admin (small case), same as that to log in to the web-based management page. Use the one you’ve created to sign in if it’s not admin any more. And we can only hard reset the TP-LINK device to revert it back to admin if you forgot your username or password.

 

Q: How to change device name on Tether App?

A: Please click here.

 

Q: How do I block users through Tether app?

A: Please click here.