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Your doorway to the internet
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Easy ways to expand and enhance your network
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Keeping your home wired for quality connections
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Everything else you need for a connected lifestyle
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Smart Home
Cam
Keeping an eye on what matters
Smart Plugs
Smarten up your home devices
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Light for every occasion
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Business
Omada Cloud SDN
The smarter cloud solution for business networking
Switches
High-Speed wired networking from L3 managed to unmanaged
Omada EAP Series
Professional business Wi-Fi with centralized management
Pharos Wireless Broadband
Ideal for long range wireless broadband networking
SafeStream Router
Secure VPN and Load Balance gateways to the business
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Service Provider
DSL
Capable of high-speed network and integrated broadband applications
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Maintains internet access wherever you go.
PON
The leading technology for delivering gigabit Internet services
Powerline Adapter
Transforms electrical wiring to carry the network signal.
Range Extender
Easily expand your Wi-Fi coverage.
Switches
Boosts your business network with premium performance.
Business Wireless
Takes your enterprise Wi-Fi to new levels.
TP-Link Smart Plug/Switch
116060 How to add a TP-Link plug/switch to the Deco network?
- Configure the plug/switch via Kasa app and connect it to the Wi-Fi network of Deco;
- Launch Deco app, tap the Add icon at the upper right corner, then choose Smart Devices -> Switchs/Plugs/Outlets -> Smart Plug/Smart Light Switch (TP-Link).
- Tap NEXT, the app will say Searching…
- Wait up to 30 seconds until the device is discovered. If not, tap TRY AGAIN.
- When the device is discovered, tap NEXT and choose a location for it. Then tap DONE, and the device will list on the app.
For HS100/HS105/HS110
How to reset a TP-Link smart plug?
Find the Settings button located at the top of the plug:
- Press and hold (about 5 seconds) until the Wi-Fi LED blinks amber and green alternately to initiate the smart-config process, without losing the configuration settings.
- Press and hold (about 10 seconds) until the WI-Fi LED blinks amber quickly to reset the plug to factory defaults.
For HS200
How to reset a TP-Link smart switch?
Find the RESET button located underneath the switch:
- Press and hold (about 5 seconds) until the Wi-Fi status LED blinks amber and green alternately to initiate App-Config mode, without losing the configuration settings.
- Press and hold (about 10 seconds) until the Wi-Fi status LED blinks amber rapidly to reset the switch to factory defaults. Note that factory settings will erase all of your custom settings, and you’ll have to set it up again.
Note: If the device fails to reset, please refer to the setup guide of the device’s manufacturer for more information.
Troubleshooting
Fail to add the device / the Wi-Fi LED lit solid red / the device is offline/unreachable
- Check the switch of the bulb and make sure it’s always switched to the ON position.
- Make sure Remote Control is enabled on Kasa app.
- Move the switch closer to the Deco router.
- Avoid physical obstructions and radio interference in the surrounding area.
Reset the bulb and reconnect it to the Deco network.
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