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Home
Modems/ Gateways
Your doorway to the internet
Network Expansion
Easy ways to expand and enhance your network
SOHO Switches
Keeping your home wired for quality connections
Accessories
Everything else you need for a connected lifestyle
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Smart Home
Cameras
Keeping an eye on what matters
Smart Plugs
Smarten up your home devices
Smart Bulbs
Light for every occasion
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Business
Omada Cloud SDN
The smarter cloud solution for business networking
Switches
High-Speed wired networking from L3 managed to unmanaged
Omada EAP Series
Professional business Wi-Fi with centralized management
Pharos Wireless Broadband
Ideal for long range wireless broadband networking
SafeStream Router
Secure VPN and Load Balance gateways to the business
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Service Provider
DSL
Capable of high-speed network and integrated broadband applications
LTE/3G
Maintains internet access wherever you go.
PON
The leading technology for delivering gigabit Internet services
Powerline Adapter
Transforms electrical wiring to carry the network signal.
Range Extender
Easily expand your Wi-Fi coverage.
Switches
Boosts your business network with premium performance.
Business Wireless
Takes your enterprise Wi-Fi to new levels.
BeON Bulb
How to add a BeON bulb to the Deco network?
- Launch the Deco app, tap the Add icon at the upper right corner, choose Smart Devices -> Lights -> BeON Bulb (BeON) -> NEW DEVICE.
- Power on the bulb and tap NEXT, the app will say Searching…
- Wait up to 30 seconds until the bulb is discovered. If not, tap SCAN AGAIN.
- When the bulb is discovered, tap NEXT and choose a location for the bulb. Then tap DONE, and the bulb will list on the app.
How to reset a BeON bulb?
- Install the bulb in a lamp or light fixture.
- Turn ON the light for 1 second and then turn OFF for 1 second and repeat the ON/OFF cycle again and again until you see the light is flashing fast.
Note: If the device fails to reset, please refer to the setup guide of the device’s manufacturer for more information.
Troubleshooting
Fail to add the bulb / the bulb is offline/unreachable
- Make sure the bulb is already factory reset before you add.
- Make sure the bulb is powered on.
- Move the bulb closer to the Deco unit.
- Unplug and re-plug the bulb, then try again.
- Avoid physical obstructions and radio interference in the surrounding area.
- Remove the bulb from the lamp or fixture (be careful as the bulb sides may be warm to the touch). Then push the yellow Smart Module out of the bulb and reinsert it (you will see the light turn ON by itself at dim level and back OFF). Install the bulb back in the lamp and turn it ON.
- Reset the bulb and re-add it to the Deco network.
If the problem persists, please contact our technical support team.
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