Recent updates may have expanded access to feature(s) discussed in this FAQ. Visit your product's support page, select the correct hardware version for your device, and check either the Datasheet or the firmware section for the latest improvements added to your product. Please note that product availability varies by region, and certain models may not be available in your region.
Auto WAN Port is enabled by default on your Deco. When enabled, it automatically divides and switches the WAN port according to the Ethernet cable connection of your Deco.
Sometimes it is recommended to keep it disabled and set up a fixed WAN port to ensure that wired clients can connect to the internet (for example when using the backup network).
Follow the steps below to set a fixed WAN port in the Deco app (iOS or Android).
Note:
Features may vary from different Deco models.
The steps may vary depending on your device's operation system. Here, we take the iOS system as an example.
1. Open Deco app, go to More > Advanced > WAN Port.
2. Disable Auto WAN Port.
3. Tap Change WAN Port and select the port you’ll use to connect to the internet.
4. Tap Confirm to save the settings.
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