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Feature Filter: Todos Tapo OthersUser Application RequirementTroubleshootingConfiguration Guide

Preguntas Frecuentes

• What should I do if I don’t receive the email when I register cloud account or reset my password 02-26-202031390
• What should I do if I fail to configure the cloud camera? 09-27-201932757
• What should I do if I fail to login to the cloud camera’s Web Interface? 09-27-20193591
• How to upgrade NC series camera in management website? 09-27-201925436
• What can I do if the video image is upside down? 09-27-201919167
• How to unbind cloud account with devices in mobile App 09-19-201936972
• What can I do if I forget my password of TP-Link Cloud account? 05-27-201940416
• How to bind camera with your cloud account and view the cloud camera? 04-18-201939172
• How to set Gmail or Hotmail as sender Email address in cloud camera Notification Delivery Function? 04-17-2019133317
• How to view the Camera? 04-17-201945526
• How to update the Firmware of a TP-Link Camera using the tpCamera App 04-17-201928067
• How to set up cloud camera with tpCamera APP? 04-17-201980519
• How to log in to the cloud camera’s Web Interface? 04-17-2019114311
• How to connect the cloud camera to your router's wireless network via camera’s web interface? 04-17-201935970
• How to register a TP-Link Cloud Account for Cloud Camera? 04-17-201935217
• How to remove my Camera from Cloud when the camera is offline 01-10-201813511
• Why does my tpCamera APP “Login” button become gray after I input my cloud account? 01-10-201812690
• How to re-register the camera to another new TP-Link Cloud account? 01-10-201820209
• How can I find the IP address of the cloud camera ? 01-10-201866123
• How to select web plugin to realize live view in camera’s web interface? 12-25-201715442
• How to use motion detection function on Web-UI? 12-08-201736264
• How to upgrade firmware on NC series cameras? 10-19-201723297
• How to use Camera Control tool 08-10-201765209
• Why my NC200/NC220 can’t connect to cloud and go offline since April? 06-16-201626441
• How to install Plug-in on my Mac Book in TP-Link cloud website? 05-11-201624534
• How to upgrade my NC200/NC220 to the latest version to prevent a service outage? 03-17-201615466
• How to avoid noise when monitoring the sound from camera 01-07-201631713

Firmware

A firmware update can resolve issues that the previous firmware version may have and improve its current performance.

To Upgrade

IMPORTANT: To prevent upgrade failures, please read the following before proceeding with the upgrade process

• Please upgrade firmware from the local TP-Link official website of the purchase location for your TP-Link device, otherwise it will be against the warranty. Please click here to change site if necessary.
• Please verify the hardware version of your device for the firmware version. Wrong firmware upgrade may damage your device and void the warranty. （Normally V1.x=V1）
  ¿Cómo encontrar la versión del hardware en un dispositivo TP-Link?
• Do NOT turn off the power during the upgrade process, as it may cause permanent damage to the product.
• To avoid wireless disconnect issue during firmware upgrade process, it's recommended to upload firmware with wired connection unless there is no LAN/Ethernet port on your TP-Link device.
• It's recommended that users stop all Internet applications on the computer, or simply disconnect Internet line from the device before the upgrade.
• Use decompression software such as WinZIP or WinRAR to extract the file you download before the upgrade.

Usar Firmware de Terceros en los Productos de TP-Link

Algunos firmware oficiales de los productos de TP-Link pueden ser sustituidos por el firmware de terceros como DD-WRT. TP-Link no está obligado a proporcionar el mantenimiento o soporte alguno para los mismos, y no garantiza el desempeño y la estabilidad del firmware de terceros. Los daños al producto como resultado del uso de firmware de terceros, anulará la garantía del producto.

Abrir el Código Fuente Para Programadores (GPL)

La siguiente información es para los programadores y no es necesaria para la mayoría de los usuarios particulares de TP-Link.

Los productos de TP-Link contienen en parte del código del software desarrollado por terceros, incluyendo el código del software sujeto a “GLP” (General Public Licence - Licencia Pública General) de GNU, Versión 1/Versión 2/Versión 3 o "LGPL" (Lesser General Public License – Licencia Pública General Reducida) de GNU. Puede usar la condición del software respectiva siguiendo los términos de la licencia de GPL.

Puede revisar, imprimir y descargar los términos respectivos de la licencia de GPL aquí. Usted recibe los códigos fuente de GPL del respectivo software utilizado en los productos de TP-Link para la descarga directa e información adicional, incluyendo una lista del software de TP-Link que contiene el código del software de GPL por el Centro de Códigos de GPL.

Los programas respectivos son distribuidos SIN NINGUNA GARANTÍA, incluso sin la garantía implícita de COMERCIABILIDAD o IDONEIDAD PARA UN PROPÓSITO PARTICULAR. Vea la Licencia Pública General respectiva de GNU para obtener más detalles.

Apps

TP-Link tpCamera

With the tpCamera APP, you can register cameras to your tpcloud account, view and record the cameras locally remotely, manage your tpcloud account.

Note: When install the camera with APP, please connect the camera and your smart phone to the same router.

GPL Code

• GPL_NC200_V1

Emulators