General Questions about Kasa Cam Outdoor (only for Kasa Cam Outdoor)
For all Kasa Cam’s basic information, please click here for details.
Below are some general questions about Kasa Cam Outdoor only.
Q1: How should I clean the surface of the Kasa Cam Outdoor?
You can clean dirt off your Kasa Cam Outdoor using a damp washcloth and wiping the edges off. We recommend caution when wiping the face of the camera so that you do not scratch the lens.
Q2: Do I need a hub for the Kasa Cam Outdoor?
Some Kasa Cam Outdoors are hub free and designed to work straight out of the box with your existing wireless network. All you need to get started is a safe and covered outlet for you to plug the camera AC adapter into, for example, KC200.
While some must work with a Kasa Hub and users will need to add the Hub first on Kasa APP, for example, KC300.
Q3: How far can I place the Kasa Cam Outdoor from my Wi-Fi router?
The average range of Kasa Cam Outdoor cameras can be 25-50 feet away from the router. This range varies based on your router model, home type and wireless interference. You can test your camera’s signal strength from the device settings menu from within the app.
Q4: Is Kasa Cam Outdoor battery powered?
Only KC300S2 and KC310S2 support battery-powered, the other Kasa Cam Outdoor can only be powered by being plugged into an electrical outlet.
Q5: Is KC200 completely wire free?
The kasa cameras are not completely wire free, as long as you need to power them on with the provided power cord.
However, kasa cameras are wirelessly connected to your Wi-Fi network after successfully setting them up.
Q6: Is there an extension cable for KC200?
We do have the extension cable for KC200, and its model is KA200E. Please click here for more details.
Q7: How do I turn my Kasa Cam Outdoor Siren on/off?
From the live view screen, tap the siren icon to be taken to the siren on/off button. Tap once to trigger the siren, tap again to disarm it.
Q8: What can I do if bugs are triggering my Kasa Cam Outdoor?
If your Kasa Cam Outdoor is placed in an area where dust or bugs are a problem, you can change the minimum motion duration setting. You can configure the minimum motion duration found in the Privacy and Sensitivity tab of your camera setting. Refer to the question “How can I reduce the number of false alerts I receive from my Kasa Cam Outdoor?”
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