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Home Devices
SOHO Switches
Keeping your home wired for quality connections
Accessories
Everything else you need for a connected lifestyle
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Smart Home
Cloud Cameras
Keeping an eye on what matters
Smart Plugs
Smarten up your home devices
Smart Bulbs
Light for every occasion
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Business Solutions
JetStream Switches
High-Speed wired networking from L3 managed to unmanaged
Omada EAP Series
Professional business Wi-Fi with centralized management
Pharos Wireless Broadband
Ideal for long range wireless broadband networking
SafeStream Router
Secure VPN and Load Balance gateways to the business
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Service Provider
How to install adapters on Windows 8 if plug-and-play fails?
This Article Applies to:
Before the installation, please download the latest Windows 8 driver of your adapters and refer to FAQ 451 to install it manually.
Solution 1:
Please scan for driver automatically in the Windows 8 system files.
Step 1
Right click Computer, and then click Manage.
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Note: If you are not an administrator, you’ll be prompted to type in an administrator password, and then click Yes.
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Step 2
Open device manager, right click on your adapter, and then click Scan for hardware changes.
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Then in several seconds, the driver will be installed automatically.
Solution 2:
Please try to upgrade the driver in the Windows 8 system files.
Step 1
Right click on your adapter, and then click Update Driver Software…
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Step 2
Click Browse my computer for driver software.
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Step 3
Browse to find the drivers, and then click Next. The path is normally:
C:\Windows\System32\Drivers
Tip: Please tick Include subfolders.
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Step 4
The driver will be installed automatically, and then please click Close.
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Solution 3:
If your computer has access to the Internet via another adapter, you can also search the available driver automatically from the Internet.
Step 1
Right click on your adapter, and then click Update Driver Software…
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Step 2
Click Search automatically for updated driver software.
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Step 3
The driver will be installed automatically, and then please click Close.
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