How to install adapters on Windows 8 if plug-and-play fails

Before the installation, please download the latest Windows 8 driver of your adapters and refer to FAQ 451 to install it manually.

Solution 1:

Please scan for driver automatically in the Windows 8 system files.

Step 1

Right click Computer, and then click Manage.

Note: If you are not an administrator, you’ll be prompted to type in an administrator password, and then click Yes.

Step 2

Open device manager, right click on your adapter, and then click Scan for hardware changes.

Then in several seconds, the driver will be installed automatically.

Solution 2:

Please try to upgrade the driver in the Windows 8 system files.

Step 1

Right click on your adapter, and then click Update Driver Software…

Step 2

Click Browse my computer for driver software.

Step 3

Browse to find the drivers, and then click Next. The path is normally:

C:\Windows\System32\Drivers

Tip: Please tick Include subfolders.

Step 4

The driver will be installed automatically, and then please click Close.

Solution 3:

If your computer has access to the Internet via another adapter, you can also search the available driver automatically from the Internet.

Step 1

Right click on your adapter, and then click Update Driver Software…

Step 2

Click Search automatically for updated driver software.

Step 3

The driver will be installed automatically, and then please click Close.

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