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Please contact the available local support team according to your region for the best service :https://www.tp-link.com/en/choose-your-location/
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For EGYPT USERS
Local No.:
01014017182 / 01022789858 / 01128993077 / 01550570128 (Arabic and English)
Fee:
Depending on rate of different carriers
E-mail:
support.eg@tp-link.com (Arabic and English)
Service Time:
10:00AM to 7:00PM, Sunday-Thursday (Egypt Time).

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