Submit feedback/issues about Norton 360 Deluxe TP-Link Edition

At TP-Link, we value your feedback and encourage you to share any concerns that you have. Sending us feedback helps us to understand your concerns better and provide prompt assistance. Concerns can be provided via email by following these steps:

1. Send an email to HomeShield@tp-link.com with the following information.

2. For the subject line, use: “Concern related to xxxxxx.” For example, “Concern related to Login failure” or “Concern related to Parental Controls not working.”

3. In the body of the email, please provide the following information to better help us assist you:

• Product Model Number: (typically found on the back or bottom of the device)
• Product Hardware Version:
• TP-Link ID (account email address):
• Detailed Description of Concern:
• Any Troubleshooting steps taken:

4. If applicable, please attach screenshots or screen recordings that can help us better understand your concern.

5. Once you've provided all the necessary details, send the email to HomeShield@tp-link.com. Please allow us at least 2 business days for a reply. We strive to respond to your feedback promptly, and your input plays a crucial role in helping us improve our products and services.

If you have any additional questions or concerns, please feel free to reach out to us.