Common Questions about Integrating Kasa Devices into the Tapo App

Tapo Others
Updated 02-02-2024 23:17:29 PM 114444

What benefits are there to adding my Kasa Devices to the Tapo App?

Unified simplicity. When integrated, you will be able to control both Kasa and Tapo devices from one location. No need to switch between two separate apps to control your Kasa and Tapo Smart Home devices.

If you don’t own any Tapo devices yet, rest assured that TP-Link is continuously building our Kasa ecosystem, striving to provide the widest breadth of smart home devices in the industry.

Do I need to reconfigure my existing Kasa devices in the Tapo App?

No, there's no need for reconfiguration. You can seamlessly synchronize your existing Kasa devices and settings with the Tapo App through a straightforward authorization process.

To quickly authorize your Kasa account with Tapo, follow these steps: Open the Tapo App → Navigate to "Me" → Select "Link Kasa with Tapo".

Please note that you can only proceed with the authorization if you are using the same TP-Link ID on both the Kasa and Tapo Apps. Authorization won't be possible if you're logged in with different accounts.

What Kasa device services and features are supported in the Tapo app?

  • Supported Kasa services and features in the Tapo App include
    • Kasa Devices
    • Kasa Groups
    • Kasa Smart Actions
    • Scenes
    • Features such as timers, away mode, and schedules
  • Services and features that will NOT be synced to Tapo App
    • Subscription. Kasa Care and Tapo Care subscriptions are independent services. An existing Kasa Care subscription and Kasa cloud video history cannot be transferred to Tapo. Kasa cloud video history cannot be viewed in the Tapo App. However, you can add your Kasa camera to the Tapo Care plan to continue enjoying the advanced services in the new Tapo 3.0 or high-version App!
    • Room settings. Kasa devices migrated to the Tapo app are listed in the All Devices tab. You will need to reassign devices to rooms.

What should I do to ensure my Kasa devices function properly with the Tapo App?

  1. Verify whether your Kasa device is supported by the Tapo App.
  2. If you own a Kasa camera with a Kasa Care subscription:
    1. Kindly note that the Kasa cloud videos cannot be viewed in the Tapo App. Keep your Kasa App installed in order to watch the historical cloud videos or download and export the cloud videos locally.
    2. If you're interested in continuing a cloud service subscription, please ensure that the auto-renewal of the existing Kasa Care service has been canceled. You can choose to subscribe to Tapo Care after your current Kasa Care plan expires.

What are the differences between Kasa Care cloud service and a Kasa camera enrolled in a Tapo Care subscription?

 

Kasa Cam

without

Kasa Care

Kasa Cam

with

Kasa Care

Kasa Cam

with

Tapo Care

Live view

Instant notifications

Two-Way audio

Activity zones

Local storage

Motion detection

Person detection

Motion tracking*

Cloud video clip history

 

Manual Record Video

 

(Stored on the Cloud)

(Stored in the App)

Rich notifications with snapshots

 

Smart Sort*

   

Weekly Report*

   

Coming Soon

Video Summary*

   

Coming Soon

*These functions may vary by product models and firmware. More devices will be supported soon. Refer to the software release notes of your specific model or the settings on your Tapo App for accurate information.

What services can Kasa Cameras utilize by subscribing to Tapo Care?

  • 7/30-Day Clip Video History*
  • Rich Notifications (Push notification with a snapshot)
  • [New] Smart Sort: Classify your recorded videos with different tags so you can enjoy the most relevant and important videos using these classifications when needed.
  • [New] Weekly Report**Summarize camera events and activities, and receive a report on what happened last week.
  • [New] Video Summary**Compile your video clips into a short video that summarizes what happened throughout the day.

*Tapo care plans can be different based on regions and areas, learn more about Tapo care plan in your area from Tapo Care website.

** Weekly Report and Video Summary feature will be supported soon on Kasa Cameras. Stay tuned.

How Can I link Kasa devices to Third-Party services in the Tapo app?

Launch your Tapo App, then navigate to Me Third-Party Services  Select a third-party service you want to connect to and follow the in-app instructions.

Is Kasa being phased out?

No. There are currently no plans to phase out Kasa in the US. Kasa is important to us here and we will continue to release new products to the Kasa product line for the foreseeable future. 

 

 

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