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Tapo Care
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Smart. Secure. Simple.

Experience the next generation of smart security with Tapo Care, now featuring Aireal, our most advanced AI protection.

Try 30 days free for new users.

Explore Plans

Compare Plans.

Try 30 days free. New users only.

 

Cloud

Per device (2 max.)

$3.49/mo

30 Days of Cloud Storage

Up to 2K Video Playback

Snapshot Notifications

Smart Filters

AI Features

Choose Plan
Aireal

Cloud Advanced AI

with

$19.99/mo

AI Chat

Facial Recognition²

Intelligent Notifications

Intelligent Summaries

Everything in Cloud Advanced Plan

Choose Plan

Say Hello to Aireal!

Area 1

Aireal knows who comes and goes—so you always stay informed.

Area 2

Aireal knows who comes and goes—so you always stay informed.

Area 3

Ask Aireal to find the exact moment you need—instantly.

Which Tapo Care plan is the best for you? Let's Compare

Most Popular Plan

Feature
Cloud
Cloud Advanced
Cloud Advanced AI
Monthly Price
$3.49
$11.99
$19.99
Cloud Storage Duration
30
180
180
Device Coverage
Up to 2 Devices
Unlimited
Unlimited
Video Quality Storage
Standard HD
Up to 4K
Up to 4K
Smart Filters ? Find the moments that matter faster by filtering events by people, pets, vehicles, or sounds.
Weekly Report ? Review a weekly summary of activity across your cameras in one easy-to-read report.
Snapshot Notifications ? See what happened instantly with image previews included in your notifications.
Intelligent Summaries ? Automatically summarize activity so you can understand events without watching every clip.
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Video Recap ? Combine multiple clips into a single highlight video to quickly review key moments.
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AI Video Search ? Search your video history using keywords or descriptions to find events in seconds.
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AI Chat ? Ask questions and get instant insights about your home activity with Aireal, your AI assistant.
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AI Facial Recognition ? Identify familiar faces and know who's around your home at a glance (where available).
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Intelligent Notifications ? Receive notifications that explain what's happening, not just that motion was detected.
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Daily Summary ? Get a daily overview of important activity, personalized to what matters most to you.
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Explore Aireal ? Discover tips, features, and new ways Aireal helps you stay informed and in control.
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Smart Preferences ? Customize alerts, summaries, and insights to match your routine and priorities.
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More clarity. More control. More peace of mind — all in one Tapo Cloud plan.

Features That Matter

Am I eligible for a Tapo Care plan?

Yes. Every Tapo device owner can subscribe to a Tapo Care plan. Simply log in with your TP-Link ID in the Tapo app or web portal to view available options, including Tapo Cloud, Tapo Cloud Advanced, and Tapo Cloud Advanced AI.

Can I try Tapo Care before I subscribe?

Yes. Most users are eligible for a free 30-day trial of Tapo Cloud, Tapo Cloud Advanced, or Tapo Cloud Advanced AI (Aireal). Trial availability depends on your account status and region. You can activate your trial directly in the Tapo app.

Is a Tapo Care plan required to use my camera?

No. Your Tapo camera works without a subscription. However, Tapo Cloud plans unlock premium features like cloud storage, extended video history, and advanced AI analysis through Tapo Cloud Advanced AI for a smarter and more secure experience.

I have a Tapo Camera or Doorbell. Which plan is best for me?

If you want basic cloud storage and smart alerts, Tapo Cloud is a great starting point. For households with multiple cameras and longer storage needs, Tapo Cloud Advanced offers unlimited device coverage and extended history. If you want advanced AI features like facial recognition and video summaries, Tapo Cloud Advanced AI is the best option.

How long do my videos stay in my Tapo Cloud account?

Video retention depends on your plan. Tapo Cloud includes 30 days of video history. Tapo Cloud Advanced and Tapo Cloud Advanced AI include up to 180 days of video history. Videos automatically delete once the retention period expires.

I have Tapo products at more than one address. Does one Tapo Care plan cover them all?

Standard Tapo Cloud plans are designed for one home location per TP-Link ID. If you have cameras at multiple homes or properties, you may need separate subscriptions or a Multi-Home plan (where available) to ensure full coverage across locations.