Search
Search

How to confirm whether the router is connected to internet through Diagnostic function?

User Application Requirement
Updated 04-15-2014 15:05:17 PM
This Article Applies to: 
TL-WR841N , TL-WDR3500 , TL-WR743ND
 
For instance, if you want to check the connection of the www.google.comyou can achieve it through Diagnostic.
 
Step 1
Open a web browser and type http://tplinklogin.netor the default IP address of your router in the address bar (The default IP address is at the bottom of the router. Usually it’s http://192.168.0.1 or http://192.168.1.1).PressEnter.
 
Step 2
Type the username and password in the login page, the default username and password are both admin.
 
Step 3
Click System Tools and Diagnostic.
 
Step 4
Select one of the diagnostic tools: Ping.
Note: Ping troubleshoots connectivity, reachability, and name resolution to a given host or gateway.
Ping:
Step 5
Select the diagnostic tool: Ping.
 
 
Step 6
Type the IP Address/Domain name of the PC/server you want to ping the IP Address/ Domain Name.
 
 
Step 7
Click Start to diagnose. The following result indicates the connection is ok.
 
 
Note:
If it’s successful to ping an IP address while not successful to ping the domain name, it’s a DNS issue.
 
You may go to Network---WAN to change the DNS server to 8.8.8.8---Save.
Pinging the domain name would be successful after you change the DNS server.

SubscribeTP-Link takes your privacy seriously. For further details on TP-Link's privacy practices, see TP-Link's Privacy Policy.

Let's Connect

About Us
Press
Partners
Learning Center
United States / English
Copyright © 2020 TP-Link Corporation Limited. All rights reserved.