Privacy & Terms of Use

  1. Privacy
  2. Terms of Use

Privacy

TP-LINK considers your privacy important and respects it. To this end we have developed a Privacy Policy covering how we collect, use, disclose, transfer, and store your information. Local laws will be respected and obeyed first when differences occur. Should you have any thoughts or concerns; you can find our contact information by clicking the "contact us" button on our website.

Scope of this Privacy Statement

This Privacy Statement applies to all TP-LINK websites, domains, services, applications, and products, except where the use of these websites or services is governed by a special privacy policy or statement specific to a particular website, program, product, or service. Any such special declaration, statement or policy shall take precedence over this Privacy Statement at hand in case of discrepancies or divergent provisions. TP-LINK sites or services may provide links to third-party applications, products, services, or websites and do not endorse or make any representations about these third-party sites.

Collection and Use of Information

What information we collect

TP-LINK collects information when you create an ID in our websites, use our cloud platform, register for a partnership, apply for jobs, or purchase a product. The information may include:

  1. Personal information, such as contact information, educational and employment background, and job interest data.
  2. Product information, such as firmware version, IP address, MAC address.
  3. Other information such as User ID and password, product and service preferences, contact preferences.

How we use your information

The personal and non-personal information we collect is used to improve our products, service and content. It also helps us audit, analyze data and perform research internally.

Your profile created in our website can help maintain partnership, keep communication and improve interaction between you and us. By using this information, we can keep you informed about our newest products, service, and sales promotions. In some cases, we may visit you or send you surveys via email or call to solicit feedback.

Your information kept in our cloud platform is a necessary factor for using the platform and our service. We may track your IP address and MAC address to get our cloud platform to work more efficiently and provide you with more customized service.

Your personal information will not be sold, traded, or rented to third-parties unless you grant us permission and except the below occasions in this Policy:

  1. Respond to authorized information requests from police, government and other authorities;
  2. comply with any law, regulation, or court order;
  3. investigate and help prevent public security threats, fraud or other malicious activities;
  4. protect the rights and properties of TP-LINK and its employees.

Your choices

TP-LINK gives you the choice of receiving a variety of information that complements our products and services. You can also contact us to show or change your privacy preferences.

Child Privacy

TP-LINK does not intentionally collect information from children, and does not target its websites to children. We cannot guarantee that our websites are absolutely suitable for children. We encourage guardians to guide their children's behavior online.

Cookies

A cookie is usually a small piece of data sent from a website and stored in a user's local hard disk when they browse a website. Cookies can be retrieved by a website to notify the website of the user's previous activity, which can help the website customize its service for you.

TP-LINK and our partners may sometimes record, track and use your cookies for audit, data analysis and research purposes, for example, to count page views, to assess which content is more popular and how we might improve. We may also use cookies to help complete online orders or transactions.

You can configure your web browser to alert or accept or refuse when websites try to create cookies to your computer. Also, you can delete cookies on your computer. Please note that some web pages may not function correctly if cookies are disabled.

Contact us

We would be happy to speak with you if you have any questions or suggestions to address on our privacy policy. You can find our contact information by clicking the "contact us" button on our website.

Terms of Use

Attention: please read these terms of use below carefully before you use this website. Using this site means that you accept these terms. If you do not agree, you are not authorized to use this site.

These terms of use apply to TP-LINK websites, subsidiaries and affiliates. TP-LINK reserves the right to change, modify, add or remove portions of these Terms of Use at any time. It is your responsibility to check these Terms of Use periodically for changes.

Use of TP-LINK Websites

TP-LINK Technologies Co., Ltd. owns the copyright and other Intellectual property of TP-LINK websites. You are only authorized to use TP-LINK websites for your own personal use, and not for commercial purposes without our permission. To copy or cite our content or materials on TP-LINK websites, you must retain all copyright and other proprietary notices in the same form and manner as on the original.

To use copyrighted content of TP-LINK websites for advertising, promotion or other commercial reasons, you should contact us first.

Prohibited Uses

You are not allowed to use TP-LINK websites (including, without limitation, any materials or services):

  1. to transgress in a manner which violates any local or international statute, regulation, rule, order, treaty, or morality.
  2. to interfere with TP-LINK websites' security and normal operation.
  3. to harm another individual.

Access

Certain TP-LINK websites may require you to register to become a user to obtain some service and to accept some agreements. We will collect your information according to the TP-LINK Privacy Policy. You agree to provide true, accurate, current, and complete information.You are responsible for maintaining the confidentiality of your TP-LINK Website password and are solely responsible for all activities that occur under your account.

Disclaimers

The information on the TP-LINK website, as well as TP-LINK services and products, are provided "as is" and "with all faults". We do not make warranty that all information on TP-LINK websites can meet your requirements or that TP-LINK websites are error free and non-infringing of any intellectual property rights. In addition, we do not warrant that TP-LINK sites or services will be without failure, for example access failure.

Limitation of Liability

IN NO EVENT WILL ANY OF THE TP-LINK PARTIES BE LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, OR COSTS, INCLUDING, WITHOUT LIMITATION, LOSS OF GOOD WILL, PROFIT, BUSINESS INTERRUPTION, OR OTHER INTANGIBLE LOSSES, WHETHER SUCH DAMAGES ARE BASED ON WARRANTY, CONTACT, TORT, STATUTE, OR ANY OTHER LEGAL THEORY AND EVEN IF ANY TP-LINK PARTY HAS BEEN ADVISED.

Links to Third-party Websites

TP-LINK sites may link to other third-party websites to provide convenience or relevant information for your understanding. We are not responsible for these websites' security or accuracy. If you decide to access any of the third-party websites linked to from TP-LINK websites, you do this entirely at your own risk.

Trademarks

TP-LINK is a registered trademark of TP-LINK TECHNOLOGIES CO., LTD. and any other product or service names or slogans or logos mentioned on TP-LINK Websites are trademarks of TP-LINK and its suppliers or licensors. Other brands and product names are trademarks of their respective holders. We cite these according to these respective holders'policies.