Click to skip the navigation bar

Table of Contents

Installation and User Guide

About This Guide

This guide provides a brief introduction to the Palm Access Smart Lock and the Tapo app, as well as regulatory information. Please note that features available in Tapo may vary by model and software version. Tapo availability may also vary by region. All images, steps, and descriptions in this guide are only examples and may not reflect your actual Tapo Door Lock experience.

Conventions

In this guide, the following convention is used:

Convention   Description
Blue Key information appears in blue, including management page text such as menus, items, buttons and so on. 
Underline  Hyperlinks are in blue and underlined. You can click to redirect to a website.
Note

Ignoring this type of note might result in a malfunction or damage to the device.

More Info

Specifications can be found on the product page at https://www.tapo.com.
Our Technical Support and troubleshooting information can be found at https://www.tapo.com/support/.

Introduction

Replace your existing door lock with a smarter one and unlock with options like keypad password, fingerprint, palm vein, one-time guest code, Bluetooth access, Wi-Fi remote access, backup physical keys, or by using voice commands.  

•  Unlock with Your Palm Vein: Enjoy instant, touch-free access with AI-powered palm vein recognition that works with any hand surface condition.

•  Financial-Grade Privacy Protection: Your biometric data stays yours, stored locally and off the cloud.

•  Highly Versatile & User-Friendly: Easy for all ages to use, offering convenient access for every family member or guest.

•  Always-on Power: Always powered with the rechargeable battery and built-in battery backup.

•  Prevent Unauthorized Access: Disable the sensors and keypad after multiple incorrect unlock attempts.

•  Key-Free Access & Physical Key Backup: Unlock via the Tapo app, PalmKey, fingerprint, Bluetooth, keypad, Smart Assistant, or use backup keys.

•  Smart Home Integration: Compatible with Alexa and Google Assistant for third-party control convenience.

•  Manage Resident & Guest Access: Easily manage access with one-time or scheduled codes for residents and guests.

•  Detailed Activity Log: Track every lock/unlock event for enhanced security awareness.

•  Built-in Doorbell: The integrated doorbell enhances security for your entryway.

•  Quick & Easy Installation: Hassle-free setup with all necessary mounting tools included.

•  Certified & Reliable: IP65 year-round protection against dust, rain, heat, and snow.

Appearance-Exterior Assembly

1. Palm Vein Reader: Lock/unlock with your palm vein. Hold your palm facing the recognition area, and hold it steady and parallel to the device surface for recognition.

2. Palm Vein Reader Indicator: Helps you locate the palm vein reader. 

3. Keypad: Lock/unlock by entering the PIN code.

4. Lock/Unlock Button & Indicator:

Button: 1) When entering the PIN code with scrambled digits, press this button to confirm unlocking.

              2) When the door is unlocked, press this button to lock it.

Indicator: Indicates the lock status.

5. Fingerprint Scanner: Lock/unlock with your fingerprint.

6. Ring Button: Press to ring the built-in doorbell.

7. Lock Cylinder: Unlock via the provided keys.

8. Type-C USB Cable: Temporarily power up the lock via phone (with a Type-C port) or power bank.

 Front Panel of Exterior Assembly


Appearance-Interior Assembly

Battery Compartment: Insert the provided battery to power your lock and charge the built-in backup battery.

Reset: Press and hold for 5s to reset Wi-Fi settings. Press and hold for 10s to factory reset your device.

Thumb Latch: Rotate to lock/unlock the door.

Front Panel of Interior Assembly

Check Door Lock Compatibility

Tapo Palm Access Smart Lock is only compatible with single cylinder deadbolt. Place the measuring template on the door, aligning the door edge line with the door edge. Use the dimensions on the template to measure your door. 

Check existing door lock type and measure the door

Install Your Door Lock

Check the FAQ to install your new door lock: How to install Palm Vein & Fingerprint Recognition Tapo Smart Lock (Tapo DL130)

Set Up Your Door Lock

Follow the steps below to get started with your new door lock.

Step 1. Download Tapo App
Get the Tapo app from the App Store or Google Play, or by scanning the QR code below.

Download tapo app image with QR code.

Step 2. Log In
Open the app, and log in with your TP-Link ID. If you don't have an account, create one first.

Login page in the app
Step 3. Add Your Door Lock
Tap the + button in the app and search for your model. Follow the app instructions to complete setup.

Add device page in the app

Main Device Control

After setup, your device will be listed on the Home page. Tap the device card to enter the Status page. You can check the battery pencentage and manage your lock.     

Status Page

Status page

Create a One-Time PIN Code

A one-time code is only effective once. You can set a one-time code for the house cleaning or pet feeding. Tap One-Time PIN Code on the Status page, then the + icon to set a one-time PIN code and its access time.

Create a one-time PIN code                     

Create a Normal PIN Code

A normal PIN code can be used repeatedly within the access time. Tap Normal PIN Code on the Status page, then the + icon to set a normal PIN code and its access time.

Create a Normal PIN code

Check Event Log

Tap Event Log on the Status page. If you want to save the log to the Cloud, you can enable Log Backup.
You can also switch to check the event log in its timeline.

Check event log

Add a User

Tap Member & Biometrics on the Status page, then Add User. Give this user a name for easier identity and set its profile image.
You can register its palm vein and fingerprint now or later. After adding this member, you can choose to share the device with him/her to co-manage your door lock.

Add a user

Share Your Device

Share your door lock with family members to let them manage your door lock. You can set their access permissions.
Tap Device Sharing, select the user permissions and then enter their TP-Link ID to share the lock.

Share device with family members

Manage Device Settings

Tap the icon on the upper right corner on the Status page to enter the Device Settings page.   

1.  Set Doorbell Settings

Enable the built-in doorbell of your lock and set its volume. You can also pair chimes with the door lock so the chimes will ring when the doorbell is pressed. Integrate it with your other Tapo doorbells for simultaneous ringing.   

Doorbell Settings

2.  Generate an Emergency Code

Generate an emergency code to unlock during emergent cases. The emergency code is only effective once within the valid time. You can generate up to 16 emergency codes every 4 hours. You can share the code as you need.          

Generate an emergency code

3.  Set Lock Settings

Set how to lock your door. If One-Touch Locking is selected, you can enable Auto Lock in case you forget to lock the door. You can also set a Disable Auto Lock schedule to disable auto lock within set time. If you select Verified Locking, it's recommended that you disable Auto Lock to prevent unintended locking of the door.

Set lock settings

4. Security Settings

Door Jam Alarm: Your device will sound an alarm when the door is jammed.

Left Open Alarm: When the door is left open for the time you set, your device will sound an alarm.

Unlock Attempt Limiter: When the failed PIN code, palm vein and fingerprints attempts reach the limit you set, a lockdown period will occur.

Scramble PIN Code: Enter decoy digits before and after your passcode for added security.

Trace Protection: Prevents smudge attacks where unauthorized individuals diciper your PIN code through the oil or water remnantson the keypad.

App Lock/Unlock: Set whether to allow locking/unlocking via the Tapo app.

Face ID Verification: Verify yourself with Face ID before you can control the lock. This adds a layer of security to your door lock.

Security settings

5.  Door Sensor

Enable the Door Sensor so you can check the door status in the app.

You need to calibrate the sensor.

Door sensor settings

6.  Palm Vein Settings

Enable the Palm Vein Reader to use the palm vein unlocking feature.

You can set whether to auto wake up the palm vein reader and the auto wake-up distance.

Palm Vein settings

7.  Voice Prompts

Enable to activate voice prompts for your locking/unlocking operations and the door lock status.

Voice prompts

8.  Calibrate Your Lock

Calibrate your lock for optimal performance.

Calibrate the lock

9.  Network Connection

Check your lock's Wi-Fi connection status. With Wi-Fi connected, you can control your door lock remotely. 
When Wi-Fi is connected, you can check the network name, signal or switch to another Wi-Fi.

Set network connection

10.  Power-Saving Settings

Set a schedule to disconnect your device from Wi-Fi to extend battery life.

Set power-saving settings

11.  Back Up Event Log

Enable Log Backup to save the log to the Cloud. If you don't want to save the log to the Cloud, you can disable this feature and choose whether to clear historical log saved on the Cloud.

Log backup

12.  Notifications

Choose whether to receive relevant notifications.

Notifications

13.  Voice Control

Works with Alexa and Google Home for convenient voice control.
For Amazon Alexa integration, please check How to make my Tapo smart door lock work with Amazon Alexa.
For Google Home integration, please check How to connect my Tapo smart door lock to Google Home.

Voice Control

Reset the Device

There are 3 ways to remove your door lock.

Method 1.  Remove Device on the Home Page

Long press your device on the Home page and tap the minus icon.  

Long press the device card on Home page                  

Method 2.  Remove Device on the Settings Page

Tap Remove Lock on the Settings page.  

Remove on the Setting page

Method 3.  Press the Reset Button on the Device

Remove the battery cover and press and hold for 10 seconds to reset to factory default settings.
Pressing and holding for 5 seconds will reset Wi-Fi settings.
 

Reset button on the interior assembly

 

 

Support

For technical support, the user guide, FAQs, warranty and more, please visit https://www.tapo.com/support/

For help and support, scan this QR code to visit. website: https://www.tapo.com/support/

Authentication

FCC compliance information statement

FCC icon

Product Name: Palm Vein & Fingerprint Recognition Smart Lock
Model Number: Tapo DL130

Responsible Party: 
TP-Link Systems Inc.

Address: 10 Mauchly, Irvine, CA 92618
Website: http://www.tp-link.com/us/
Tel: +1 626 333 0234
Fax: +1 909 527 6804
E-mail: sales.usa@tp-link.com
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/ TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
This device may not cause harmful interference.
This device must accept any interference received, including interference that may cause undesired operation.
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Note: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment.
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter.
“To comply with FCC RF exposure compliance requirements, this grant is applicable to only Mobile Configurations. The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.”
We, TP-Link Systems Inc., has determined that the equipment shown as above has been shown to comply with the applicable technical standards, FCC part 15. There is no unauthorized change is made in the equipment and the equipment is properly maintained and operated.

Issue Date: 2026-05-23

Canadian Compliance Statement
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may cause undesired operation of the device.
L’émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d’Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes :
1) L’appareil ne doit pas produire de brouillage;
2) L’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.

Radiation Exposure Statement: 
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. 

Déclaration d’exposition aux radiations: 
Cet équipement est conforme aux limites d’exposition aux rayonnements IC établies pour un environnement non contrôlé. Cet équipement doit être installé et utilisé avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps.

Industry Canada Statement
CAN ICES-003 (B)/NMB-003(B)

Safety Information
• Do not use damaged charger or USB cable to charge the device.
• Do not attempt to disassemble, repair, or modify the device. If you need service, please contact us. 
• Do not use the device where wireless devices are not allowed. 
• Keep the device away from water, fire, humidity or hot environments.
• Do not place near automatically controlled devices such as fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident.
• Observe restrictions on using wireless products in fuel depots, chemical plants or when blasting operations are in progress.
• Never put metal objects inside the product. If a metal object enters the product turn off the circuit breaker and contact an authorised electrician.
• This product is not intended to be used when providing medical care. Consult the manufacturer of any personal medical devices, such as pacemakers or hearing aids to determine if they are adequately shielded from external RF (radio frequency) energy.
• Do not use this product in health care facilities. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
• This product may interfere with other electronic products such  as TV, radios, personal computers, phones or other wireless devices.
• The mounting height should not be higher than 2 meters.
• Interior Assembly Operating Temperature: -10 °C ~ 55°C (14°F ~ 131°F) 
• Exterior Assembly Operating Temperature: -30 °C ~ 70°C (-22°F ~ 158°F)

battery caution
Please read and follow the above safety information when operating the device. We cannot guarantee that no accidents or damage will occur due to improper use of the device. Please use this product with care and operate at your own risk.

Explanation of the symbols on the product label
Note: The product label is on the bottom of the product and its power supply. Symbols may vary from products.

Symbol         Explanation
authtication icon Class II equipment
authtication icon Class II equipment with functional earthing
authtication icon Alternating current
authtication icon DC voltage
authtication icon Polarity of output terminals
authtication icon Indoor use only
authtication icon Dangerous voltage
authtication icon Caution, risk of electric shock
authtication icon Energy efficiency Marking
authtication icon Protective earth
authtication icon Earth
authtication icon Frame or chassis
authtication icon Functional earthing
authtication icon Caution, hot surface
authtication icon Caution
authtication icon Operator’s manual
authtication icon Stand-by
authtication icon “ON”/”OFF” (push-push)
authtication icon Fuse
authtication icon Fuse is used in neutral N
authtication icon RECYCLING
This product bears the selective sorting symbol for Waste electrical and electronic equipment (WEEE). This means that this product must be handled pursuant to European directive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment.
User has the choice to give his product to a competent recycling organization or to the retailer when he buys a new electrical or electronic equipment.
authtication icon Caution, avoid listening at high volume levels for long periods
authtication icon Disconnection, all power plugs
m Switch of mini-gap construction
µ Switch of micro-gap construction (for US version)
Switch of micro-gap / micro-disconnection construction (for other versions except US)
ε Switch without contact gap (Semiconductor switching device)