What Should I do if the Main Brush on My Robot Vacuum is Stuck?
Troubleshooting
Updated 04-12-2023 16:30:46 PM
21930
21930 This Article Applies to:
The main brush of your Tapo Robot Vacuum is the primary cleaning apparatus of the device.
If the main brush gets stuck, please try the following troubleshooting steps:
- Please turn the Robot Vacuum over and inspect for large debris, entanglements, or large objects in the main brush.
- If any of these objects are present, please remove the main brush and clean it using the steps below:
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- Turn the Robot Vacuum over, then unlatch and remove the main brush cover.
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- Remove the brush and its end cap.
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- Remove any stuck objects using the cleaning brush.
3. Clean the connection points between the main brush and the Robot Vacuum.
4. Re-install the cap and main brush, pressing firmly on the main brush cover to lock it in place.
If the issue persists, please Contact Support.
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