How to Identify What Product Category your Product is in

User Application Requirement
Updated 06-27-2022 02:33:05 AM 9248

Here are three ways for your reference and we will take a Wi-Fi router as an example:

Products Category

Products in Category

Warranty Period

Home and Smart Home Class

Whole Home Wi-Fi/Mesh Wi-Fi /Deco

Wi-Fi Router

Adapters/USB Adapters

Access Points

Range Extenders

Powerline Adapters

Smart Plugs

Smart Lighting

Smart Switches

Cameras and Doorbells

2 years

Home and Smart Home Class With Energy Star Certified

LB210, KL130 V1, LB230

3 years

Home Class Accessories

USB Hubs/Port Hubs

USB Converters/USB to Gigabit Ethernet Network Adapter

2 years

Charging/Power Bank

1 year

Business Class

Omada SDN/Business Wireless/Business Wireless Access Points (Omada)(Except EAP-Outdoor device)/ Access Points

Omada SDN/Omada Gigabit VPN Router/ Routers

Omada SDN/Business Switches

Limited Life Time

Business Class Accessories

Splitters and Injectors

Media Converters


SFP+ Cables

Rackmount Chassis

2 years

Outdoor Business Class

Outdoor APs(EAP-Outdoor device), Business Wireless/Pharos WISP Long Range Wireless/Outdoor CPE

2 years

Discontinued Business Class

Check TP-Link Website

5 years


1. Only metal case network switch is a limited lifetime warranty, network switch with the plastic case is 2 years;

2. Only Indoor OMADA EAP is a limited lifetime warranty, Outdoor EAP is 2 years.

*Using TP-Link Home Class routers as an example

Method 1:

Take a look at the front of the product box and you can see the product category (Wi-Fi router) and the model number (Archer C6).

Method 2:

Turn over the device so you can see a label on the back or bottom of the unit. On the upper right of the label, you will find the model number (Archer C7) and product category (Wireless/Wi-Fi Router).

Method 3:

If you only know the model number of your product, you can refer to this instruction to find the product category.

Step 1:

Launch a web browser and go to

Step 2:

Type in the model number of your device in the search box.

Step 3:

In the product list, you will see the product category.

If you need any further help, please feel free to contact TP-Link Technical Support.

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