Dear Customers,

Thank you very much for purchasing TP-Link refurbished products. In order to protect your rights and interests, please read the following Warranty Policy carefully.

  1. 90-Day Limited Warranty
  2. Conditions that Disqualify Refurbished Product from Warranty
  3. Replacement Procedure
  4. Miscellaneous

90-Day Limited Warranty

TP-Link USA Corporation (“TP-Link USA”) provides a 90-day limited warranty on all eligible TP-Link refurbished products purchased in the U.S. begins on the day the product was purchased. The limited warranty covers failures due to defects in material or workmanship on devices, antennas, and accessories. Packaging, software products, and technical data are not covered under the limited warranty. The limited warranty is only applicable to the original purchaser of the product. Proof of purchase and a complete product serial number is required to receive any services guaranteed as part of the limited warranty. The maximum liability of TP-Link USA is equal to and no higher than, the product's purchased price.

TP-Link USA does not provide refunds under the limited warranty in any conditions. If the returned product is discontinued, TP-Link will replace it with a product of equivalent value and features.

What is included with the refurbished product?

All refurbished products do not include any User Guides, QIGs (Quick Installation Guides), or installation CDs. ALL SUCH ITEMS may be downloaded from www.tp-link.com. The below-listed products will come in the following conditions:

Conditions that Disqualify Refurbished Product from Warranty

Conditions that disqualify a product from warranty include, but are not limited to:

Replacement Procedure

If you encounter any issues with the product, please contact our Technical Support at 866-225-8139. If it is determined that the product needs to be replaced, an RMA (Return Merchandise Authorization) number will be issued and you will receive instructions on how to properly ship the product to TP-Link USA for replacement. You must provide a copy of your receipt with the faulty product. All products shipped without an RMA number or without the receipt will be rejected and returned to the customer.

Any refurbished product replaced by RMA is not eligible for warranty extension and will carry the same 90-day warranty that begins on the day the product was purchased.

Please Note:

Miscellaneous

  1. The limited warranty stated above is only valid for refurbished products sold in the Continental U.S. by TP-Link USA. No warranty is provided for purchases from auction sites and/or person-to-person sales. Any additional warranty service agreed upon during purchase shall only be effective based on the contract signed by TP-Link USA.
  2. No employee or representative of TP-Link USA or its affiliates or any third party is authorized to make any modification, extension, or addition to this warranty policy. If any term of this warranty policy is held to be illegal or unenforceable, the remaining terms of this warranty policy will remain in full force and effect.
  3. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE LIMITED WARRANTY WRITTEN ABOVE IS THE ONLY EXPRESS WARRANTY TP-LINK USA PROVIDES FOR THE APPLICABLE TP-LINK PRODUCTS, AND THE ABOVE REMEDY IS YOUR SOLE REMEDY. TP-LINK USA EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER STATUTORY OR IMPLIED, ARISING FROM THE COURSE OF CONDUCT OR OTHERWISE, REGARDING THE APPLICABLE TP-LINK PRODUCTS, EXCEPT THAT ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT ARE LIMITED IN DURATION TO THE APPLICABLE WARRANTY PERIOD STATED ABOVE.
  4. YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TP-LINK USA AND ITS SUBSIDIARIES AND AFFILIATES (COLLECTIVELY, "TP-LINK PARTIES") SHALL NOT BE LIABLE TO YOU UNDER ANY THEORY OF LIABILITY (WHETHER CONTRACT, TORT (INCLUDING NEGLIGENCE) OR FAILURE OF ANY WARRANTY OR OTHERWISE) FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES THAT MAY BE INCURRED BY YOU IN CONNECTION WITH ANY TP-LINK PRODUCTS OR THESE TERMS, INCLUDING ANY LOSS OF DATA, WHETHER OR NOT A TP-LINK USA PARTY OR ITS REPRESENTATIVES HAVE BEEN ADVISED OF OR SHOULD HAVE BEEN AWARE OF THE POSSIBILITY OF ANY SUCH LOSSES ARISING. YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TP-LINK USA PARTIES' TOTAL LIABILITY IN CONNECTION WITH THE APPLICABLE TP-LINK PRODUCTS OR THIS WARRANTY POLICY WILL NOT EXCEED THE AMOUNT YOU ACTUALLY PAID FOR THE PRODUCT.
  5. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

Remarks: TP-Link USA reserves all rights including, but not limited to, any interpretation and modification of and to this warranty policy.