How to test the network connectivity using Diagnostics on the Wi-Fi Routers (new logo)

Configuration Guide
Updated 06-27-2022 09:14:22 AM FAQ view icon191526
This Article Applies to: 

1. Log in to the web-based interface of the router. If you don’t know how to do that, please refer to

How do I log into the web-based Utility (Management Page) of TP-Link wireless router?

2. Go to Advanced > System Tools > Diagnostics.

3. Enter the information with the help of page tips:

1) Choose Ping or Traceroute as the diagnostic tool to test the connectivity;

Ping is used to test the connectivity between the router and the tested host, and measure the round-trip time.

Traceroute is used to display the route (path) your router has passed to reach the tested host, and measure transit delays of packets across an Internet Protocol network.

2) Enter the IP Address or Domain Name of the tested host.

4. Click Start to begin the diagnostics.

Tips:

Click Advanced, you can modify the ping count, ping packet size or the Traceroute Max TTL. It’s recommended to keep the default value.

The figure below indicates the proper connection between the router and the Yahoo server (www.Yahoo.com) tested through Ping.

The figure below indicates the proper connection between the router and the Yahoo server (www.Yahoo.com) tested through Traceroute.

Get to know more details of each function and configuration please go to Download Center to download the manual of your product.

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