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  1. Home Product Support
  2. Business Product Support

Customer support communications will be monitored or recorded for training, quality assurance, and to improve our products and services. To better assist you, we might ask for some basic information like your name, phone number, email, or shipping address. We'll only use this information with your permission to support your request.


For support with consumer products, such as wireless routers, range extenders, Powerline adapters, unmanaged switches (non-PoE), network adapters and smart home products.

Search our website for FAQs and product information:

Visit The TP-Link Community:

Live Chat Support

Welcome to TP-Link's 24-hour Live Chat support for Home Products. Please enter your model number or select your product type to begin.


Phone Support

Home Support:

Customer support communications will be monitored or recorded for training, quality assurance, and to improve our products and services. To better assist you, we might ask for some basic information like your name, phone number, email, or shipping address. We'll only use this information with your permission to support your request.


For support with consumer products, such as wireless routers, range extenders, Powerline adapters, unmanaged switches (non-PoE), network adapters and smart home products.

Toll Free:
1-866-225-8139
(For after-sales service, please have the product model number ready prior to contacting us)
E-mail:
support.usa@tp-link.com
Service Time:
24 hours a day, 7days a week
Note: Email service is intended for non-urgent inquiries with a typical response time of 1 business day. For product installation or configure concerns please consider using our Chat Service.
What do you need help with today?:
*
FeedBack Type:
*
Problem Category:
*
Product Category:
not clear? *
Model Number:
Serial Number:
not clear? *
Product Category:
*
Problem Category:
*
Firmware Version:
not clear?
Date of Purchase:
*
Purchase Source:
*
Operating System:
Internet Service Provider(ISP):
Your Subscription:
The subscription plan can be found in the left sidebar of the Deco/Tether app or through your Google/Apple account subscription. *
Issue Type:
*
Quantity of Your PCs:
Your network proficiency:
Your Network Environment:
Comments:
*
Subject:
*
Detailed Description of the Problem:
Product Registration *
Uploading pictures of problematic phenomena and receipts for us addressing the issue effectively.
File selected
The maximum file size is 10MB. Supported file types are doc, docx, jpg, jpeg, png, pdf
Your Name:
*
Your Location:
* If your location is not listed, please select "Other Region"
Your Email Address:
*
Confirm Your Email Address:
*
Subscribed TP-Link ID (Account):
*
Would you like us to follow up through the email above?
*
I have read and agree to the Privacy Policy *

Phone Support

Business Support:

Customer support communications will be monitored or recorded for training, quality assurance, and to improve our products and services. To better assist you, we might ask for some basic information like your name, phone number, email, or shipping address. We'll only use this information with your permission to support your request.


Please use the information below for support with business products, such as VPN and load-balancing routers, unmanaged, easy smart, smart and managed switches and indoor and outdoor wireless business solutions.

Toll Free:
1-844-287-4762
(For after-sales service, please have the product model number ready prior to contacting us)
E-mail:
Support.SMB@tp-link.com
Service Time:
M-F 6AM-6PM (Pacific)

  1. To view the TP-Link Warranty Policy.

    Click here

  2. To Access the TP-Link Product Registration System.

    Click here

  3. How to Create an Account on the TP-Link Product Registration System.

    Click here

  4. Warranty and Replacement FAQs:

    Click here

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