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What should I do if I cannot block client devices anymore?

Troubleshooting
Updated 06-20-2025 06:57:47 AM Number of views for this article1258286

1. Please login the web interface of TP-Link product by referring to How to log in to the web-based interface of Wi-Fi Routers (new logo)?

2. Go to Access Control---Host. On Host Settings page, you will see totally 16 devices with their own MAC addresses.

3. Go to Tether APPClientsBlocked Devices, you will see some blocked devices with their MAC addresses as well.

4. Compare with MAC addresses on Host Settings page and MAC addresses on Blocked Devices of APP, then please delete items on Host Settings page which are not displayed on Blocked devices of APP.

Host settings device list.

5. Try again to block your clients, if you still have the same issue, please contact TP-LINK Technical Support.

To get more details about Tether App, please click here.

Get to know more details of each function and configuration please go to Download Center to download the manual of your product.

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