Troubleshooting: Unstable connection on the TP-Link router

Troubleshooting
Updated 07-20-2021 02:49:09 AM 38564

There are multiple factors that cause your internet connection to randomly disconnect. Please read possible solutions below which may fix an internet unstable.

 

Symptoms:

Both the wired connection and wireless connection are unstable

If this issue occurs with a wireless connection, please refer to Troubleshooting: Unstable wireless connection on TP-Link router

 

For possible solutions, please see the following:

  1. Disconnecting the TP-Link router from the modem (the piece of hardware supplied by your Internet company), then only connect your computer to the modem directly. If your computer cannot get a stable connection from your modem, it indicates the issue is on your modem or Internet Service.

       2. If there is no problem with the modem, please try the following tips:

 

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