Table of Contents
H100 Installation and User Guide
About This Guide
This guide provides a brief introduction to the e Tapo Smart Hub and the Tapo app, as well as regulatory information.
Please note that features available in Tapo may vary by model and software version. Tapo availability may also vary by region. All images, steps, and descriptions in this guide are only examples and may not reflect your actual Tapo experience.
In this guide, the following convention is used:
| Convention | Description |
|---|---|
| Blue | Key information appears in blue, including management page text such as menus, items, buttons and so on. |
| Underline | Hyperlinks are in blue and underlined. You can click to redirect to a website. |
| Note: |
Ignoring this type of note might result in a malfunction or damage to the device. |
More Info
Specifications can be found on the product page at https://www.tapo.com.
Our Technical Support and troubleshooting information can be found at https://www.tapo.com/support/.
The setup video can be found at https://www.tp-link.com/support/setup-video/.
Introduction
Tapo Smart Hub works as your smart home ecosystem center. It connects up to 64 smart buttons, sensors, or Sub-1G switches** + 4 cameras or video doorbells (Tapo C420, Tapo C400, Tapo D230) to build a smart ecosystem for your home.
- Unite Your Tapo Ecosystem* – Connect up to 64 sub-devices using Tapo's efficient low-power protocol and centralize them on your Wi-Fi network via the Tapo Hub for seamless control through the Tapo app.
- Smart Alarm & Chime – Pair with Tapo sensors and smart buttons to sound hub alarms or chimes when triggered. (Tapo sensors and Tapo smart buttons sold separately.)
- microSD Card Slot (Up to 512 GB)† – Insert a microSD card to store recorded videos of the connected cameras and doorbells.
- Advanced Home Automation – With the Tapo Hub, effortlessly control other Tapo devices by setting up automations triggered by Tapo sensors.
- Local Mode – With the Tapo Hub, sub-devices and home automation work consistently within a Local Area Network (LAN).
- 19 Ringtone Options – 90 DB‡ built-in multiple ringtones for your customized scenarios.
† microSD card needs to be purchased separately.
Appearance
Status LED: It shows your hub status.
SYNC Button: The hub has only one button.
Press once:
Enter pairing mode; Silence when ringing.
Press and hold for 5 seconds:
Keep the existing settings except Wi-Fi.
Press and hold for 10 seconds:
Restore your smart plug to factory default settings and reenable setup mode.
System LED Indication
| LED Status | Indication |
|---|---|
| Solid blue | Starting up |
| Blinking orange and blue | Ready for setup |
| Solid orange | Connecting to Wi-Fi; Offline |
| Solid blue | Connected to Wi-Fi |
| Blinking blue slowly | Pairing with Tapo accessory |
Set Up Your Hub
Follow the steps below to get started with your new hub.
Step 1. Download Tapo App
Get the Tapo app from the App Store or Google Play, or by scanning the QR code below.
Step 2. Log In
Open the app, and log in with your TP-Link ID. If you don't have an account, create one first.
Step 3. Add Your Hub
Tap the + button in the app and search for your model. Follow the app instructions to complete setup.
Reset Your Hub
You can reset your device on the Home Page or Settings page in the Tapo app, or by pressing SYNC button on your device.
Home Page
Long press your device and tap 
.
Settings Page
Tap Remove at the bottom.
Support
For technical support, the user guide, FAQs, warranty and more, please visit https://www.tapo.com/support/
Authentication
FCC compliance information statement
Product Name: Smart IoT Hub
Model Number: Tapo H100
Responsible Party:
TP-Link USA Corporation
Address: 10 Mauchly, Irvine, CA 92618
Website: http://www.tp-link.com/us/
Tel: +1 626 333 0234
Fax: +1 909 527 6804
E-mail: sales.usa@tp-link.com
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/ TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
This device may not cause harmful interference.
This device must accept any interference received, including interference that may cause undesired operation.
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Note: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment.
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter.
“To comply with FCC RF exposure compliance requirements, this grant is applicable to only Mobile Configurations. The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.”
We, TP-Link USA Corporation, has determined that the equipment shown as above has been shown to comply with the applicable technical standards, FCC part 15. There is no unauthorized change is made in the equipment and the equipment is properly maintained and operated.
Issue Date: 2025-08-21
CE Mark Warning
This is a class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. OPERATING FREQUENCY (the maximum transmitted power)
2412MHz—2472MHz (20dBm)
EU Declaration of Conformity
TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of directives 2014/53/EU, 2009/125/EC, 2011/65/EU and (EU)2015/863.
The original EU declaration of conformity may be found at https://www.tapo.com/en/support/ce/
RF Exposure Information
This device meets the EU requirements (2014/53/EU Article 3.1a) on the limitation of exposure of the general public to electromagnetic fields by way of health protection.
The device complies with RF specifications when the device used at 20 cm from your body.
UK Declaration of Conformity
TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of the Radio Equipment Regulations 2017. The original UK declaration of conformity may be found at https://www.tapo.com/support/ukca
Canadian Compliance Statement
This device complies with Industry Canada license-exempt RSSs. Operation is subject to the following two conditions:
This device may not cause interference.
This device must accept any interference, including interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes :
l’appareil ne doit pas produire de brouillage;
l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, meme si le brouillage est susceptible d’en compromettre le fonctionnement.
Radiation Exposure Statement:
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
Déclaration d’exposition aux radiations:
Cet équipement est conforme aux limites d’exposition aux rayonnements IC établies pour un environnement non contrôlé. Cet équipement doit être installé et utilisé avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps.
Industry Canada Statement
CAN ICES-3 (B)/NMB-3(B)
Korea Warning Statements:
당해 무선설비는 운용중 전파혼신 가능성이 있음.
NCC Notice & BSMI Notice
注意！
取得審驗證明之低功率射頻器材，非經核准，公司、商號或使用者均不得擅自變更頻率、加大功率或變更原設計之特性及功能。
低功率射頻器材之使用不得影響飛航安全及干擾合法通信；經發現有干擾現象時，應立即停用，並改善至無干擾時方得繼續使用。
前述合法通信，指依電信管理法規定作業之無線電通信。
低功率射頻器材須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。
安全諮詢及注意事項
清潔本產品之前請先切斷電源。請勿使用液體、噴霧清潔劑或濕布進行清潔。
注意防潮，請勿將水或其他液體潑灑到本產品上。
請勿將本產品置放於靠近熱源的地方。除非有正常的通風，否則不可放在密閉位置中。
不要私自拆開機殼或自行維修，如產品有故障請與原廠或代理商聯繫。
限用物質含有情況標示聲明書
| 設備名稱：Smart IoT Hub 型號（型式）：Tapo H100 Equipment name Type designation (Type) |
||||||
|---|---|---|---|---|---|---|
| 單元 Unit |
限用物質及其化學符號 Restricted substances and its chemical symbols |
|||||
| 鉛 Lead (Pb) |
汞 Mercury (Hg) |
鎘 Cadmium (Cd) |
六價鉻 Hexavalent chromium (Cr+6) |
多溴聯苯 Polybrominated biphenyls (PBB) |
多溴二苯醚 Polybrominated diphenyl ethers (PBDE) |
|
| PCB | ○ | ○ | ○ | ○ | ○ | ○ |
| 外殼 | ○ | ○ | ○ | ○ | ○ | ○ |
| 電源供應器 | − | ○ | ○ | ○ | ○ | ○ |
| 其他及其配件 | − | ○ | ○ | ○ | ○ | ○ |
| 備考1.〝超出0.1 wt %〞及〝超出0.01 wt %〞係指限用物質之百分比含量超出百分比含量基準值 Note 1：“Exceeding 0.1 wt %” and “exceeding 0.01 wt %” indicate that the percentage content of the restricted substance exceeds the reference percentage value of presence condition. 備考2.〝○〞係指該項限用物質之百分比含量未超出百分比含量基準值。 Note 2：“○” indicates that the percentage content of the restricted substance does not exceed the percentage of reference value of presence. 備考3.〝－〞係指該項限用物質為排除項目。 Note 3：The “−” indicates that the restricted substance corresponds to the exemption. |
||||||
Продукт сертифіковано згідно с правилами системи УкрСЕПРО на відповідність вимогам нормативних документів та вимогам, що передбачені чинними законодавчими актами України.
Safety Information
• Do not use the device where wireless devices are not allowed.
• Keep the device away from water, fire, humidity or hot environments.
• Do not attempt to disassemble, repair, or modify the device. If you need service, please contact us.
• Do not place near automatically controlled devices such as fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident.
• Observe restrictions on using wireless products in fuel depots, chemical plants or when blasting operations are in progress.
• Do not use liquid to clean the product. Only use a dry cloth.
• Never put metal objects inside the product. If a metal object enters the product turn off the circuit breaker and contact an authorised electrician.
• This product is not intended to be used when providing medical care. Consult the manufacturer of any personal medical devices, such as pacemakers or hearing aids to determine if they are adequality shielded from external RF (radio frequency) energy.
• Do not use this product in health care facilities. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
• Do not place heavy objects on top of the product.
• When you leave the product unused for a long time unplug the product from the power outlet.
• Product should be kept away from heat sources such as radiators, cookers etc. - it should not be placed in places where the temperature is less than -20 degrees or greater than 45 degrees.
• This product may interfere with other electronic products such as TV, radios, personal computers, phones or other wireless devices.
Please read and follow the above safety information when operating the device. We cannot guarantee that no accidents or damage will occur due to improper use of the device. Please use this product with care and operate at your own risk.
Explanation of the symbols on the product label
Symbols may vary from products.
| Symbol 符號解釋 |
Explanation 解釋 |
|---|---|
 |
Class II equipment Class II 設備 |
 |
Class II equipment with functional earthing 具有功能接地的Class II 設備 |
 |
Alternating current 交流電 |
 |
DC voltage 直流電壓 |
 |
Polarity of output terminals 輸出端子極性 |
 |
Indoor use only 僅限室內使用 |
 |
Dangerous voltage 危險電壓 |
 |
Caution, risk of electric shock 注意，有觸電危險 |
 |
Energy efficiency Marking 能源效率標示 |
 |
Protective earth 保護地線 |
 |
Earth 地線 |
 |
Frame or chassis 機架接地 |
 |
Functional earthing 功能地線 |
 |
Caution, hot surface 警告，表面高溫 |
 |
Caution 警告 |
 |
Operator’s manual 操作手冊 |
 |
Stand-by 待機 |
 |
“ON”/”OFF” (push-push) 「開」/「關」 ( 按壓式) |
 |
Fuse 保險絲 |
 |
Fuse is used in neutral N 保險絲用於中性線N |
 |
RECYCLING This product bears the selective sorting symbol for Waste electrical and electronic equipment (WEEE). This means that this product must be handled pursuant to European directive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment. User has the choice to give his product to a competent recycling organization or to the retailer when he buys a new electrical or electronic equipment. 回收利用 本產品標示有「廢棄電氣電子設備（WEEE）」的分類回收標誌。這表示本產品必須依據歐盟指令 2012/19/EU 進行妥善回收或拆 解，以減少對環境的影響。 使用者可選擇將本產品交給合格的回收機構，或在購買新電器或電子設備時，交回給零售商進行回收處理。 |
 |
Caution, avoid listening at high volume levels for long periods 注意，避免長時間以高音量收聽 |
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Disconnection, all power plugs 斷開所有電源插頭 |
| m | Switch of mini-gap construction 微間隙結構的開關 |
| µ | Switch of micro-gap construction (for US version) Switch of micro-gap / micro-disconnection construction (for other versions except US) 微小間隙結構開關（適用於美國版） 微小間隙 / 微小斷開結構開關（適用於美國以外的其他版本） |
| ε | Switch without contact gap (Semiconductor switching device) 無接點間隙開關（半導體開關裝置） |