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Recent updates may have expanded access to feature(s) discussed in this FAQ. Visit your product's support page, select the correct hardware version for your device, and check either the Datasheet or the firmware section for the latest improvements added to your product. Please note that product availability varies by region, and certain models may not be available in your region.
There are two types of reset available: a soft reset which resets the Wi-Fi settings only, and a factory reset that erases all of your custom settings and restore them to factory defaults.
Soft Reset:
Press and hold the light switch controller for more than 5 seconds but no more than 10 seconds and release. The light strip animating orange and green after that indicates a successful soft reset. Then you can reconfigure your light strip on the Kasa Smart app.
Factory Reset
Method 1:
Press and hold the light switch controller for 10 seconds or more and then release. The light strip animating orange and green after that indicates a successful factory reset. Then you can reconfigure your light strip on the Kasa Smart app.
Method 2:
On the Devices page on the Kasa Smart app, swipe left the light strip and tap Delete. The light strip animating orange and green after that indicates a successful factory reset. Then you can reconfigure your light strip on the Kasa Smart app.
OR
On the Devices page on Kasa Smart app, tap the Smart Light Strip and tap > Remove Device. The light strip animating orange and green after that indicates a successful factory reset. Then you can reconfigure your light strip on the Kasa Smart app.
To get to know more details of each function and configuration please go to Download Center to download the manual of your product.
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