What should I do if I fail to install the TP-Link Access Point?
3991 As we know that TP-Link Access Point has different Operation modes, such as Access Point, Repeater (Range Extender) and Client modes. Here we will show you some simple troubleshooting tips when failing to install the device. Please select the corresponding operation mode to check the details.
1. Access Point Mode (Default Mode)
An Access Point transforms the existing wired network to a wireless network
When failing to install it, please check the following tips:
A. Check the internet access on the host router and make sure more than one network device can get internet access from it.
B. Check the Ethernet cable connection between the host router and the access point, make sure the Ethernet cable is working and it is inserted tight on both ends. Please test with different Ethernet cables.
2. Repeater (Range Extender) Mode
A Repeater (Range Extender) enlarges Wi-Fi coverage by receiving and re-broadcasting the original Wi-Fi signal.
When failing to install it, please check the following tips:
A. Check the internet access of the host Wi-Fi network, make sure you can connect to it and get internet from it.
B. Verify the host Wi-Fi network’s password and reconfigure the repeater.
C. Make sure the repeater is placed in the Wi-Fi range of your host Wi-Fi network. Please try to move the repeater nearer to the host Wi-Fi network.
3. Client Mode
A Client transforms wireless network into wired network so that wired devices can get Internet via Wi-Fi.
When failing to install it, please check the following tips:
A. Check the internet access of the host Wi-Fi network, make sure you can connect to it and get internet from it.
B. Verify the host Wi-Fi network’s password and reconfigure the client.
C. Make sure the client is placed in the Wi-Fi range of your host Wi-Fi network. Please try to move the client nearer to the host Wi-Fi network.
D. Check the Ethernet cable connection between the Client and your wired network device connecting to it, make sure the Ethernet cable is working and it is inserted tight on both ends. Please test with different Ethernet cables.
If the device still doesn’t work properly, please Contact TP-Link Technical Support for further help.
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