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Para Casa
A sua porta de acesso à internet
Forma mais fácil para expandir e melhorar a sua rede
Conexões de qualidade através de cabo de rede
Equipe os seus equipamentos com um acesso Wi-Fi mais rápido
Tudo o que precisa para um estilo de vida conectado
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Smart Home
Um olhar no que é importante
Autonomia nos equipamentos domésticos
Luz para todas as ocasiões
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Para Empresas
Rede com fios de alta velocidade com e sem gestão L3
Professional business Wi-Fi with centralized management
A solução Wi-Fi Cloud inteligente para redes de negócios
Ideal para redes Wi-Fi bridge ponto a ponto de longo alcance
Secure VPNs e Gateways de balanceamento de carga para negócios
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Para ISP
Capable of high-speed network and integrated broadband applications
Maintains internet access wherever you go.
The leading technology for delivering gigabit Internet services
Transforms electrical wiring to carry the network signal.
Easily expand your Wi-Fi coverage.
Boosts your business network with premium performance.
Takes your enterprise Wi-Fi to new levels.
What's the solution if my TP-Link range extender can't connect to my router properly?
If you’ve configured the range extender step by step and LED lights are on but there is no internet or your extender is working but the connection is unstable, please try the following troubleshooting.
If you don’t know how to login to your router’s management page to check IP info, please refer to Method 1, otherwise, refer to Method 2.
Method 1
Please connect the computer to your main router with Ethernet cable or Wi-Fi, then check the IP info of your computer, If you don’t know how to check the IP address on a computer, please refer here.
Configure the info on extender’s management page:
- Login into the management page of your extender.
https://www.tp-link.com/en/support/faq/1398/
- Settings > Network
Network Settings: choose ‘use the following IP address’
Save
DHCP server: choose ‘on’
IP address: 10.0.200.X
IP address pool: set a small range of the main router
(X.X.X.150-X.X.X.199)
Address Lease Time: 1440
Default Gateway & Primary DNS: Fill with the IPv4 DHCP Server shown in the Network Connection Details of the computer.
Save
Method 2
First, please configure the range extender in a normal way.
Then check the DHCP configuration info on the router’s management page:
We take the TP-Link router AX1600 as an example(If your router is not TP-Link, you need to ask for help with your router’s support)
On this page, the IP address is the Router’s LAN IP
The subnet mask needs to be filled into the extender’s DHCP settings.
IP address (router’s LAN IP): 192.168.0.1 ①
Subnet Mask: 255.255.255.0 ②
IP address pool: this range is set on the main router, on the extender, we need to set a smaller range than this one.
IP address pool (main router): 192.168.0.100-192.168.0.199
IP address pool (extender): 192.168.0.150-192.168.0.199 ③
All the info in red text, we need to configure on extender’s management page.
Finally, set on Range Extender:
Block 1:
Choose the ‘Use the following IP address’
- Fill with the info ① IP address (router’s LAN IP): 192.168.0.X
Subnet Mask: This subnet mask need to check on the main router (normally, the subnet mask is 255.255.255.0)
- Fill with the info ② Subnet Mask: 255.255.255.0
Default Gateway: Fill with the router’s LAN IP
- Fill with the info ① IP address (router’s LAN IP): 192.168.0.1
Block 2:
Enable the DHCP server. (choose one)
IP address pool: this is the range of the clients’ IP, normally we need to check on the router’s management page. (a small range of the router’s IP pool)
- Fill with the info ③IP address pool (extender): 192.168.0.150-192.168.0.199 (Smaller than the router’s DHCP pool)
Address Lease time: the IP that the client got can be used for xxx minutes. (set 1440 in this case)
Default Gateway: Fill with the router’s LAN IP
- Fill with the number: 1440 (minutes)
If it still cannot fix the problem, please contact Support for help.
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