How to add a GE Smart Switch to the Deco network?

Smart Home
Updated 05-31-2018 02:12:30 AM 6252
This Article Applies to: 

How to add a GE Smart Switch to the Deco network?

  • Launch the Deco app, tap the Add icon at the upper right corner, choose Smart Devices -> Switches/Plugs/Outlets -> In-Wall Smart Switch (GE/GE Link) -> NEW DEVICE.
  • Power on the switch and the LED will blink (If a timeout occurs, the LED stops blinking. To restart the pairing process, press the front-panel push-button).
  • Tap NEXT, the app will say Searching…
  • Wait up to 60 seconds until the switch is discovered. If not, tap SCAN AGAIN.
  • When the switch is discovered, tap NEXT and choose a location for the switch. Then tap DONE, and the switch will list on the app.

 

How to reset a GE Smart Switch?

For 45856GE (GE In-Wall Smart Switch):

  • Quickly tap the top rocker of the switch 10 times.
  • The LED will start blinking to indicate the switch is reset.

For 45857GE (GE In-Wall Smart Dimmer Switch):

  • Lift/pull out the air gap switch at the bottom left of the rocker.
  • Hold down the on/up button and push in the air gap switch.
  • Within 4 seconds, release the on/up button.
  • The LED will blink to indicate the device is reset and ready to pair with a network.

For 45852GE (GE Plug-In Smart Dimmer Switch):

  • Hold down the button on the front of the device (no longer than 4 seconds — if held for more than 4 seconds, the device will fail to reset).
  • While holding the button, plug in the device.
  • Release the button immediately.
  • The LED will begin blinking, indicating the device is reset and ready to pair with a network.

Note: If the device fails to reset, please refer to the setup guide of the device’s manufacturer for more information.

 

Troubleshooting

Fail to search the switch / the switch becomes unreachable/offline

  • Make sure the switch is factory reset. If not sure, just reset the switch before you add.
  • Move the switch closer to the Deco unit.
  • Avoid physical obstructions and radio interference in the surrounding area.
  • Reset the switch and re-add it to the Deco network.

If the problem persists, please contact our technical support team.

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