How to set up Deco with Vodafone (UK)

When You Set Up
Updated 01-25-2024 08:20:18 AM 1125
This Article Applies to: 

Vodafone connections include FTTP and FTTC connections, configurations on the Deco vary depending on the connections available at your home.

FTTP (Fiber to the Premises, Full fiber)

If you are a FTTP or full fiber customer, it’s likely you’ll have an Openreach modem (or ONT, fiber modem) installed inside your house and a Vodafone Wi-Fi hub (Wi-Fi router). You can either use Deco to replace your Wi-Fi hub or use both.

Option 1 keep use both Vodafone Wi-Fi hub and Deco

Please connect Deco to the Ethernet port of the Vodafone Wi-Fi hub with an Ethernet cable and follow the in-app instructions.

At the step where to enter your internet connection type and VLAN ID, Please select “Dynamic IP” and turn “IPTV/VLAN Settings” off.

https://static.tp-link.com/upload/faq/image_20221021061341h.png

You will have double NAT in the network this way. If you’d like to make Deco work without double NAT, you may set up the Deco into AP mode. While please note that you will lose some advanced features of Deco. To know the difference between Router mode and AP mode of Deco, please click here.

Once completed, it’s suggested to disable the Wi-Fi of the Vodafone Wi-Fi Hub to reduce interference to the Deco’s wireless network, you may refer to:

https://support.vodafone.co.uk/Phones-devices/Device-help/1456909072/How-do-I-turn-WiFi-on-or-off.htm

Note: The steps above refer to most Vodafone Hubs, but if you find yourself stuck while turning off the wireless signal, our advice is to reach out to the Vodafone support team.

Option 2 Replace Vodafone Wi-Fi hub with Deco

Please connect the Deco to Ethernet Port of the Openreach modem and follow the in-app instructions.

At the step where to enter your internet connection type and VLAN ID, Please select “PPPoE”, then you need to reach out to the Vodafone to get your PPPoE username, password and VLAN ID to enter to the Deco.

FTTC (Fiber to the Cabinet, or VDSL)

If you are an FTTC or VDSL customer you will most likely be provided with a Vodafone Hub (DSL Modem Router). It is recommended to use Deco with Vodafone hub in preference, or you can use Deco X20-DSL, Deco X50-DSL or Deco X73-DSL to replace your Sky Hub.

Option 1 use Deco with Vodafone hub

Vodafone do not have the option to put their hubs in Bridge mode, you can simplify connect Deco to the Ethernet port of the Vodafone hub with an Ethernet cable and follow the in-app instructions.

At the step where to enter your internet connection type and VLAN ID, Please select “Dynamic IP” and turn “IPTV/VLAN Settings” off.

https://static.tp-link.com/upload/faq/image_20221021061341h.png

You will have double NAT in the network this way. If you’d like to make Deco work without double NAT, you may set up the Deco into AP mode. While please note that you will lose some advanced features of Deco. To know the difference between Router mode and AP mode of Deco, please click here.

Once completed, it’s suggested to disable the Wi-Fi of the Vodafone Wi-Fi Hub to reduce interference to the Deco’s wireless network, you may refer to:

https://support.vodafone.co.uk/Phones-devices/Device-help/1456909072/How-do-I-turn-WiFi-on-or-off.htm

Note: The steps above refer to most Vodafone Hubs, but if you find yourself stuck while turning off the wireless signal, our advice is to reach out to the Vodafone support team.

Option 2 replace Vodafone hub with Deco (only when you have Deco X20-DSL, Deco X50-DSL or Deco X73-DSL)

You firstly need to reach out Vodafone to get your PPPoE username, password and VLAN ID.

And then please connect the landline/telephone line to Deco’s DSL port, and then follow the in-app instructions.

At the step where asks “how do you want to use your Product?” Please select “Use as a DSL modem router”.

At the step where to “Choose your current region and ISP”, select “Other”. And then select your DSL connection type as “VDSL”.

At the step where to enter your internet connection type and VLAN ID. Please enter the information you confirmed with Vodafone.

https://static.tp-link.com/upload/faq/image_20221021060503n.png

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