Careers at TP-Link

About the job

We are looking for a Business Assistant reporting to E-commerce Manager to service and develop the online business. You will be part of E-commerce team to assess the sales functions, objectives and requirements of the organisation; determines the appropriate method of data collection and research methodology, analyses and interprets information gained and formulates and implements recommendations and solutions; working as contact points for HQ China by implementing HQ policies/procedure in local level.

Key Responsibilities:

• Work with the E-commerce Manager to encourage and develop the growth of E-commerce business;
• Handle all customer enquiries and queries, ensuring timely and accurate response and provide customer service;
• Assist with online visual merchandising of the E-commerce range;
• Maintaining product data and pricing;
• Organizing stock for listing sales, packaging and disposal where necessary;
• Compile and provide weekly and monthly sales reports ;
• Identify problems concerned with business strategy, policy, organisation, procedures, methods and markets with solutions;

Desired Skills & Experience:

• At least Bachelor degree in any disciplinary;
• Preferable related working experience ;
• Ability to work cross-culturally and adapt to different working practices and principles;
• Good time management skills along with the ability to multitask;
• Ability to liaise closely with partners and other departments and cope well under the pressure of tight deadlines on numerous projects ;
• business analysis skills, have good sense of numbers;
• Excellent knowledge of Microsoft Office products is essential ;
• Exceptional communication skills, both written and verbal.

About TP-Link

We are a global company that values diversity and thrives on entrepreneurial values. Since the inaugural of the UK office (TP-Link UK Ltd), the company has established remarkable growth and has been keen at sharing back with its employees. TP-LINK offers great working environment, competitive salary and company bonus. Send us your CV if you feel you have the qualifications to meet the challenge of joining the world's #1 market share Wireless LAN Company.

Please send your resume to hr.uk@tp-link.com

About the Jobs

We are looking for Distribution Sales Executive. You will report to Country Manager and help to managing existing customer relationship and further developing new business for the company so as to expand UK market share and boost sales revenue.

Key Responsibilities:

• Maintaining  and developing existing accounts whilst  also identifying new business opportunities and extending the customer base;
• Planning  and co-ordinate sales floor presence with other team members/customers;
• Attending DMR/VAR sales events and meetings where necessary;
• Regularly update partner sales teams on company’s promotions;
• General understanding of competitive marketing place within networking and be able to address cross category comparisons between TP-Link and competitors;
• Staying close to partner marketing plans, providing on-going commentary against performance;
• Resolving customer queries and problems in a satisfactory and timely manner;
• Ensuring partners area aware of newest products developments and implement & execute plans for ongoing information sharing to enhance partner.

Desired Skills & Experience:

• Preferable related working experience;
• Ability to work cross-culturally and adapt to different working practices and principles;
• Ability to understand the needs of business to business environment; 
• Good customer interaction skills and negotiates effectively toward win/win outcomes for all key stake holders;
• Ability to liaise closely with partners and other departments and cope well under the pressure of tight deadlines on numerous projects ;
• Project management and organizational skills;
• Ideally degree level, preferably in a business economics for science related subject;
• Business and market analysis skills, have good sense of numbers;
• Excellent knowledge of Microsoft Office products is essential.

About TP-LINK

TP-LINK is always on the lookout for energetic individuals, who are enthusiastic about their work and willing to learn. We are a global company that values diversity and thrives on entrepreneurial values. Since the inaugural of the UK office (TP-LINK UK Ltd), the company has established remarkable growth and has been keen at sharing back with its employees. TP-LINK offers great working environment, competitive salary and company bonus. Send us your CV if you feel you have the qualifications to meet the challenge of joining the world's #1 market share Wireless LAN Company. Please send your resume to hr.uk@tp-link.com

About the Jobs

We are looking for an experienced Pre-sales Engineer to joining our growing team. As a customer-focused technical expert, you will play a critical role in partnership with sales account manager to create a solution and proposal that meets or exceeds the customer’s requirements. By combining technical expertise and commercial awareness, you will maximise sales opportunities and help us drive the growth of the business forwards.

Duties and Responsibilities

• Understanding customers’ needs based on the driving factors and pain points of their business;
• Identifying and putting together trustable solutions based on the  products  that we can provide to the customers;
• Assisting sales team in professionally and effectively presenting proposed solutions and designs to customers and prospects in a varied business setting;
• Ensuring customer technical queries are handled in a timely and accurate manner to support the delivery of services before handover;
• Presenting a solution proposal to the customer, demonstrate how to solve the customer’s requirements and how this aligns with customers’  outcomes and differentiate from the competition;
• Managing customer interaction and engagement , including project scoping , Statement of Work development, deliverable documentation and follow-up;
• Identifying additional product/service opportunities in customer organization;
• Helping improve the technical knowledge of our sales team, coaching them on new developments;
• Influence product development by working closely with our product, marketing, and sales teams to collect and digest user feedback.

Requirements

• A bachelor's degree or above in Computing Networking/Engineering/Science;
• Very good understanding of Networking Fundamentals e.g. LAN/WAN;
• Previous pre-sales experience working with channel/re-seller partners preferred;
• Have a passion for technology and the ability to grasp new technical concepts rapidly;
• A can-do attitude with a focus on delighting users;
• Solid presentation and interpersonal skills;
• The ability to convey complex technical topics with simplicity;
• The ability to collaborate and work across different teams, such as Sales, Support, Marketing.

About TP-LINK

TP-LINK is always on the lookout for energetic individuals, who are enthusiastic about their work and willing to learn. We are a global company that values diversity and thrives on entrepreneurial values. Since the inaugural of the UK office (TP-LINK UK Ltd), the company has established remarkable growth and has been keen at sharing back with its employees. TP-LINK offers great working environment, competitive salary and company bonus. Send us your CV if you feel you have the qualifications to meet the challenge of joining the world's #1 market share Wireless LAN Company. Please send your resume to hr.uk@tp-link.com.