Cannot find Kasa device in Tapo App
Tapo Others
Updated 01-18-2024 03:02:49 AM
39568
39568 Cannot find device model when adding a new Kasa device
- Make sure you choose the Kasa brand.
- Try searching for your Kasa device by typing in its model.
Cannot find existing Kasa devices when linking Kasa with Tapo
- Verify if the Kasa account in use is the same as Tapo’s. Kasa devices won't be synced to the Tapo App if they're bound with different TP-Link ID.
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