Why can’t I subscribe to the HomeShield Pro service service?
Troubleshooting
Updated 06-24-2021 03:22:48 AM
13313
13313 This Article Applies to:
If you failed to subscribe to the HomeShield Pro service, please refer to the following troubleshooting:
For iOS
- Check if your iOS version is iOS10 or higher.
- Make sure your network is stable to load the service subscription.
For Android
- Make sure you have installed Google Play on your phone.
- Check if you have logged in with your Google account.
- Make sure your network is stable to load the service subscription.
- Make sure the phone system version is api3 or higher.
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