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Home
SOHO Switches
Keeping your home wired for quality connections
Accessories
Everything else you need for a connected lifestyle
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Smart Home
Smart Bulbs
Light for every occasion
Smart Plugs
Smarten up your home devices
Cameras
Keeping an eye on what matters
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BUSINESS
JetStream Switches
High-Speed wired networking from L3 managed to unmanaged
Omada EAP Series
Professional business Wi-Fi with centralized management
Omada Cloud SDN
The smarter cloud solution for business networking
Pharos Wireless Broadband
Ideal for long range wireless broadband networking
SafeStream Router
Secure VPN and Load Balance gateways to the business
VIGI Surveillance
VIGI video surveillance is dedicated to your security
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SERVICE PROVIDER
DSL
Capable of high-speed network and integrated broadband applications
LTE/3G
Maintains internet access wherever you go.
Switches
Boosts your business network with premium performance.
Business Wireless
Takes your enterprise Wi-Fi to new levels.
Common questions about Schedule and Away mode of Tapo devices (smart plug, smart bulb)?
Q1: Can I configure the Away mode across days?
A: Yes. You can set the end time earlier than the start time, then the Away mode will take effect across days.
Q2:Will schedule and away mode still work when the Tapo device does not have internet access?
A: The schedule and away mode settings are saved on the device itself, so it will take effect when there is no internet.
Q3: What can I do if the schedule or away mode does not take effect at the correct time?
A: 1) Update the firmware of the Tapo device.
2) Reset the Tapo device as per UG/QIG, then configure it again.
Q4: What can I do if the schedule or away mode doesn’t work?
A: 1) Confirm that you are using the latest Tapo app and the Tapo device has the latest firmware, update the firmware of the Tapo device if needed.
2) Reset the Tapo device as per UG/QIG, then configure it again.
3) Use another phone to set up the schedule and away mode for a try.
Q5: What can I do if the schedule and away mode sometimes disappear?
A: Confirm that you are using the latest Tapo app and the Tapo device has the latest firmware, update the firmware of the Tapo device if needed.
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