What is Kasa Care?

Q&A of functional explanation or specification parameters
Updated 06-15-2020 07:28:57 AM
This Article Applies to: 

Kasa Care is a cloud-based service that allows users to view and download activity recordings from a Kasa Cam.

When you purchase a Kasa Cam, you’ll be able to enjoy our Kasa Care cloud service.

Your Camera’s activity recordings are stored to your Kasa account and you can review, download, and share these recordings within certain days in the activity center on your Kasa app.

When you register a Kasa Cam, you can enjoy the free Kasa Care service.

With the free service, you will have access to 12 hours or 2 days of video history for the Kasa cameras, depending on the model number of the camera. 

To access video history more than 12 hours or 2 days, you have to upgrade to one of our paid subscription plans.

 

Plus Plan

Premium Plan

Free Plan

Pricing

Pay monthly:  £2.99 per month, per camera

 

OR

 

Pay annually: £29.90 per year, per camera

Pay monthly: £9.99  per month, per account

 

OR

 

Pay annually: £99.90 per year, per account

Free

Service items

Live view

Instant notification

Two-way talk

Activity zones

 

30 days of video history

Video sharing

Rich notifications

 

For single camera

Live view

Instant notification

Two-way talk

Activity zones

 

30 days of video history

Video sharing

Rich notifications

 

Up to 10 cameras

 

Live view

Instant notification

Two-way talk

Activity zones

 

12 hours or 2 days of video history

Video sharing

Rich notifications

 

For single camera

 

* For the free plan:

  1. For the details of the free plan, please follow this link. At the end of each plan, you’ll need to subscribe to one of the paid plans to keep using cloud services.
  2. The 2-year/1-year free plan starts timing after the camera is set up successfully.

* 30 days of video history – With 30 days of video history, you can see every event captured by your camera through a clip. The video history includes an activity recording clip, a snapshot of the detected activity and the time the activity was recorded over the past 30 days

* Video sharing – Just tap the share button and you can quickly post your Kasa Cam clip to your preferred social media platform or share it directly with your friends and family. You can also download Kasa Cam clips to your mobile phone or tablet to keep them for long-stem storage.

* Rich notifications - When your Kasa Cam detects motion or sound, you’ll be alerted with a push notification featuring a snapshot of the detected activity, letting you decide at-a-glance if you need to respond now or later.

* Up to 10 Cameras – Kasa Care Premium represents a fantastic value for multi-camera households, giving you access to all paid Kasa Care features for up to 10 cameras; it’s the way to go if you have four or more cameras.

 

If you need further assistance, please contact TP-Link Technical Support here.

Sign up for news & offersTP-Link takes your privacy seriously. For further details on TP-Link's privacy practices, see TP-Link's Privacy Policy.