What is Kasa Care?

Q&A of functional explanation or specification parameters
Updated 09-14-2018 06:46:42 AM
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When you purchase a Kasa Cam, you’ll have the option of enjoying our Kasa Care service. Your activity recordings are stored to your Kasa account and you can review and download your video recordings for up to 30 days, from the activity center in your Kasa app.


When you register a Kasa Cam, your camera is automatically enrolled in a 30-day free trial to access your video recordings of the past 30 days. After the free trial ends, you will only be able to access up to 2 days of video history for free. You will have to upgrade to one of our paid subscription plans to be able to access more than 2 days of video history.


We are currently in public Beta of our Kasa Care service.  Please ensure your Kasa app is updated to the latest version to enjoy your free access to 30-days of video history during this Beta period.