TP-Link is always on the lookout for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK&I Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonus, paid holidays and sick leave, and company events. Send us your CV if you feel you have the skills and experience to join TP-Link UK&I, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services.
Please direct all applications to the following email address: hr.uk@tp-link.com
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Sales Development Representative
Sales Department
Sales Development Representative
TP-Link UK
Learn MoreTP-LINK UK LTD is seeking to recruit an Internal Sales Development Representative to develop new sales opportunities, support the B2B sales team with various projects and general customer development work. This is a great opportunity to learn and grow with a market leading networking brand in the SME market. We are looking for a driven, dynamic and ambitious professional to further enhance our B2B sales team and prove themselves in a competitive and fast-moving sales environment, have you got what it takes?
Key Responsibilities:
- Identify and develop new sales opportunities within the B2B networking market using existing database of customers, external sources and wider sales team.
- Drive lead generation and telemarketing campaigns to support the business needs.
- Build customer profiles and record key information on CRM system through market research, customer engagement, sales and distribution partners.
- Work closely with the B2B sales team to uncover new opportunities and support them with a variety of customer activities.
- Build a pipeline of sales opportunities and update the TP-Link management team with regular reporting on customer progress and plans.
- Drive Partner Programme activity, Event follow-up work, and secure customer meetings via video call or face to face for the senior sales team.
- Competitive market analysis and information gathering exercises.
- Demonstrate a clear understanding of TP-LINK value proposition and SME/Enterprise product solutions, and the ability to communicate them effectively to customers.
- Share new ideas with the management team on how to drive sales and improve customer engagement.
Required skills and qualifications:
- Based in the TP-LINK Reading Office 4-5 days a week
- Minimum 1-2 years sales experience, ideally in IT sales but not essential
- Proven success in sales related role and examples upon request
- Highly motivated, good organisation and time management skills
- Strong communication skills via phone and email
- Objective handling and creative problem-solving skills
- Good team player and cooperation skills
- Strong desire and ability to move up within a sales organization
- Proficiency in MS-Outlook, MS-Teams, MS-Office
TP-LINK is always on the lookout for passionate and hard-working individuals, with an appetite to succeed and a desire to learn. We are a global company that values diversity and thrives on entrepreneurial values. Since the inaugural of the UK office (TP-LINK UK Ltd), the company has established remarkable growth and has been keen at sharing back with its employees. TP-LINK offers a great working environment, career path, competitive salary, company bonus and benefits, if you have what it takes to join the world's #1 market share Wireless LAN Company then please send your resume to hr.uk@tp-link.com.
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Data Analyst (Sales & Operations)
Operations Team
Data Analyst (Sales & Operations)
TP-Link
Learn MoreWe are seeking a detail-oriented Data Analyst to support the Sales and Operations function through high-quality reporting, data management, and actionable insights.
You will be responsible for monthly sales reporting, cross-functional data consolidation, and supporting operational decision-making across Supply Chain, Demand Planning, and Sales teams.
This is a great opportunity for someone early in their data career (1+ year experience) who is looking to grow in a fast-paced commercial environment.
Key Responsibilities:
- Data Reporting (Core Responsibility)
Prepare and deliver monthly sales performance reports
Build and maintain dashboards for key sales KPIs
Ensure accuracy, consistency, and timeliness of all sales data outputs
- Data Processing & Management
Collect, clean, and validate data from multiple internal systems
Maintain structured datasets for reporting and analysis
Support ad-hoc data requests from business teams
- Business Analysis & Insight
Identify trends, risks, and opportunities in sales and operational data
Assist in basic forecasting and performance tracking activities
- Process Improvement
Identify inefficiencies in reporting processes and propose improvements
Support automation of recurring reports and manual workflows
- Cross-functional Support
Collaborate with Operations, Supply Chain, and Demand Planning teams
Ensure alignment of data definitions and reporting standards across departments
Support data-driven discussions in business meetings
Requirements:
- Experience
1+ year experience in data analysis, reporting, operations, or similar role
- Technical Skills
Strong Excel skills (Pivot Tables, XLOOKUP, data cleaning, reporting)
- Basic SQL knowledge preferred
Python or BI tools (Power BI / Tableau) is a plus
- Analytical Skills
Strong attention to detail and ability to work with large datasets
Ability to translate data into clear business insights
- Communication
Strong communication skills with ability to explain data clearly to non-technical stakeholders
Comfortable working in a cross-functional environment
- Personal Attributes
Proactive, organised, and able to work in a fast-paced environment
Strong ownership and problem-solving mindset
About TP-LINK
TP-Link is always on the lookout for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonuses, paid holidays and sick leave, and company events. Send us your CV via hr.uk@tp-link.com if you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services.
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Paid Media Manager
Consumer Team
Paid Media Manager
TP-Link
Learn MoreWe are seeking a commercially driven and data-focused Paid Media Manager to lead and scale our paid media campaigns across the UK market. This role will focus primarily on Google Ads to drive revenue growth, improve ROAS, and strengthen customer acquisition for our D2C business.
This is an exciting opportunity for someone who combines strong analytical capability with commercial thinking and a passion for performance marketing innovation.
This is not a generalist digital marketing position. You will be hands-on in advertising platforms daily, working closely with external paid media agencies to develop strategy, oversee campaign execution, and identify new growth opportunities.
The role will also collaborate closely with the SEO, Content, and Paid Social teams to ensure a joined-up cross-channel acquisition strategy across paid and organic marketing channels.
Key Responsibilities
Paid Media Strategy & Management
- Own and manage paid media strategy across Google Ads and other relevant platforms (Bing Ads and emerging AI Ads) to drive traffic, conversions, and revenue growth for the D2C website.
- Plan, optimise, and scale campaigns across Search, Shopping, Performance Max, Demand Gen, and remarketing campaigns.
- Work closely with external paid media agencies to develop strategy, oversee campaign execution, ensure best practice implementation, and drive continuous performance improvement.
- Continuously test audiences, creatives, bidding strategies, landing pages, and campaign structures to improve efficiency and maximise ROAS.
- Manage and allocate paid media budgets effectively to achieve commercial targets and growth objectives.
- Monitor industry trends, platform updates, competitor activity, and developments in AI advertising to identify new opportunities and maintain a competitive advantage.
Cross-Channel Collaboration
- Collaborate closely with SEO and Content to align paid and organic strategies, keyword insights, seasonal campaigns, and landing page optimisation.
- Work alongside Paid Social to support integrated campaign planning, audience targeting, messaging alignment, and overall acquisition strategy.
- Share paid search insights, audience trends, and performance data to support wider content and search marketing initiatives.
- Support an integrated, multi-channel acquisition strategy that improves overall digital marketing efficiency and customer growth.
Reporting & Performance Analysis
- Track, analyse, and report regularly on campaign performance, providing actionable insights and recommendations to stakeholders.
- Use data and analytics to identify growth opportunities, optimise channel mix, and improve campaign effectiveness.
- Monitor key KPIs including revenue, ROAS, CPA, conversion rate and customer acquisition performance.
Desired Skills and Experience
- Minimum 3+ years’ experience directly managing Google Ads campaigns, either in-house or agency-side, ideally within B2C eCommerce.
- Strong hands-on experience with Google Ads, including Search, Shopping, Performance Max and Demand Gen campaigns.
- Experience managing and collaborating with external agencies to deliver performance against commercial targets.
- Good understanding of paid social platforms such as Meta Ads and how paid search and paid social work together within a wider acquisition strategy.
- Good understanding of SEO and how paid and organic search strategies work together.
- Strong analytical and problem-solving skills with a commercial mindset.
- Excellent stakeholder management, communication, and organisational skills.
- Proactive, collaborative, and comfortable working in a fast-paced, performance-driven environment.
- Interest in AI/LLM marketing and emerging digital advertising trends is highly desirable.
About TP-Link
TP-Link is always on the lookout for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonus, paid holidays and sick leave, and company events. Send us your CV via hr.uk@tp-link.com if you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services.
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Performance Marketing Manager
Marketing Team
Performance Marketing Manager
TP-Link
Learn MoreWe are seeking a results-driven Performance Marketing Manager to strengthen and scale our key digital acquisition channels. This role will focus on paid media strategy across our D2C site and Amazon store to drive revenue growth and improve campaign ROAS. Alongside paid media ownership, this role will support broader performance channels including SEO and affiliate marketing, working closely with internal teams and external partners to deliver a cohesive customer acquisition strategy. The successful candidate will combine hands-on campaign management with strong analytical capability to drive measurable and sustainable growth.
Key Responsibilities
Paid Media (Google & Meta)
- Own and manage paid media across Google Ads and Meta platforms to drive traffic, conversions, and revenue growth for the D2C website.
- Plan, launch, optimise, and scale campaigns across Search, Shopping, Performance Max, Demand Gen, Paid Social, and remarketing channels.
- Continuously test creative, audience targeting, bidding strategies, and landing page performance to improve campaign efficiency.
- Manage and allocate budgets effectively to maximise ROAS and achieve performance targets.
- Work closely with paid agencies to develop strategy, oversee campaign execution, ensure best practice implementation, and drive continuous performance improvement.
- Monitor industry trends, platform updates, and competitor activity to identify new growth opportunities.
Amazon Advertising (AMS & DSP)
- Manage and optimise Amazon campaigns including Sponsored Products, Sponsored Brands, Sponsored Display, and Amazon DSP.
- Develop Amazon media strategies aligned with product launches, promotional periods, and seasonal campaigns.
- Monitor keyword performance, search term reports, and competitor activity to identify growth opportunities.
- Collaborate with the Amazon team to ensure alignment between advertising, product listings, and conversion optimisation.
SEO & Affiliate Marketing Support
- Support the SEO strategy by collaborating with internal teams and external SEO agency to improve organic performance for D2C site.
- Support the development and optimisation of the affiliate program to drive incremental revenue and customer acquisition for D2C site.
- Identify opportunities to scale customer acquisition through an integrated, multi-channel performance strategy.
Reporting & Analysis
- Track, analyse, and report regularly on campaign performances, and provide actionable insights to stakeholders.
- Use data to identify growth opportunities, optimise channel mix, and improve marketing efficiency.
Desired Skills and Experience
- 3-5 year of digital marketing working experience , including at least 2 years’ proven experience managing paid media campaigns, either in-house or on agency side, ideally for B2C eCommerce.
- Hands-on experience with Google Ads, Meta Ads, Amazon AMS and DSP.
- Proven experience managing and working with external agencies to deliver performance against commercial targets.
- Experience or working knowledge of SEO and affiliate marketing.
- Strong analytical skills with a commercial mindset, with the ability to translate insights into actionable improvements.
- Excellent time management and strong stakeholder communication skills.
- A proactive team player with a collaborative mindset.
- Comfortable working in a fast-paced, performance-driven environment.
- Fluent in English; Mandarin is an advantage but not required.
About TP-Link
TP-Link is always on the lookout for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonus, paid holidays and sick leave, and company events. Send us your CV via hr.uk@tp-link.com if you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services
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Pre-Sales Engineer
Technical Department
Pre-Sales Engineer
TP-Link UK
Learn MoreWe are looking for an experienced Pre-sales Engineer to join our growing team in the UKI. As a customer-focused technical expert, you will play a critical role in partnership with our sales and technical team to enhance the TP-LINK product and service offering to our channel partners. By combining technical expertise and commercial awareness, you will help us build customer confidence and maximise sales in the B2B space whilst offering guidance and support to the internal team.
Duties and Responsibilities
- In-depth knowledge of the TP-LINK SMB product portfolio with a particular focus on Managed Switching and Business Wireless solutions.
- Working closely with the sales team to identify key customer requirements in the B2B space, assisting with on-site networking surveys, technical training, presentations, partner events and general trouble shooting.
- Design and implement high level training sessions for the TP-LINK sales and technical team, the main emphasis on SMB products and solution selling.
- Tier 1 technical support for strategic customers and large networking projects, this may require on-site support but mostly by phone or email.
- Truly understanding the customer needs and finding the most effective way to solve these problems using TP-LINK solutions.
- Direct customer interaction and engagement, including project scoping , Statement of work development, deliverable documentation and follow-up.
- Identifying gaps in the TP-LINK SMB portfolio and feeding back valuable information to HQ product management to further enhance our product offering. This includes internal product testing, market analysis and customer feedback.
- Work closely with sales and marketing to build the right customer message and help create suitable technical content we can share internally and externally.
- Feedback new idea’s on how we can better service different markets from a Pre-sales perspective (ISP, Public sector, System integrators, MSP, VAR etc)
Requirements
- A bachelor's degree or above in Computing Networking/Engineering/Science. Equivalent profesional training and experience accepted
- Strong understanding of Networking solutions and topologies e.g. LAN/WAN
- Pre-sales experience working with a vendor or reseller partner preferred
- Clear enthusiasm for technology and a strong ability to learn new technical concepts quickly
- Proactive mindset with a strong focus on high standards of service and support
- Confident presentation skills with the ability to build effective professional relationships
- The ability to collaborate and work across different teams, such as Sales, Support, Marketing.
- Full UK driving license with a view to visit customers across the whole of the UK depending on office locations, this may entail occasional overnight stop-overs
About TP-LINK
TP-Link is always on the lookout for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonus, paid holidays and sick leave, and company events. Send us your CV to hr.uk@tp-link.com if you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services
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Technical Manager
Technical Department
Technical Manager
TP-Link
Learn MoreWe are seeking an experienced Technical Manager to lead our repair and refurbishment operations. In this management role, you will oversee a growing refurbishment team and drive the development of efficient workflows for restoring networking and electronic devices. The Technical Manager will combine hands-on expertise in electronics (especially networking and smart-home technology) with strong leadership and process improvement skills. You will work closely with our overseas headquarters to learn and implement new repair & refurbishment techniques, ensuring these methods are successfully adopted in the UK. This role is ideal for a candidate with a deep understanding of electronic equipment and a proven ability to manage refurbishment teams and third-party service providers. The successful candidate will ensure that our repair centre operates smoothly, meets quality benchmarks, and can scale up to handle increased volume as the team expands.
Key Responsibilities
- Team Leadership: Supervise and mentor a refurbishment team of electronics repair technicians (with plans to expand). Oversee daily workflows and staff productivity to meet turnaround times and quality standards. Provide technical guidance for complex diagnostics and foster a culture of excellence and continuous improvement.
- Process Development: Develop, implement, and refine workflow processes and standard operating procedures for device repair and refurbishment. Continually review and improve quality control measures to ensure all refurbished units meet company and customer expectations. Introduce best practices and tools for monitoring repair steps and efficiency.
- Technical Oversight: Serve as the technical authority for networking devices and consumer electronics in the workshop. Ensure that troubleshooting, diagnostics, and repairs are performed to a high standard. Stay up-to-date with the latest technology and repair methodologies, and facilitate knowledge sharing within the team.
- Training and Adoption of New Techniques: Collaborate with overseas HQ technical experts to learn new refurbishment techniques. Adapt and implement these techniques locally, training team members accordingly. Ensure that the team quickly adopts new repair processes or equipment introduced by HQ, maintaining alignment with global standards.
- Resource Management: Manage the repair centre’s resources, including tools, testing equipment, and spare parts inventory. Plan and allocate resources effectively to handle workload and avoid bottlenecks. Recommend procurement of new equipment or software to improve repair capabilities as needed.
- Third-Party Vendor Management: Identify and evaluate third-party service providers for specialised refurbishment services (e.g. board-level repairs or bulk refurbishments). Establish and manage relationships with these vendors, set quality expectations, and monitor their performance. Ensure third-party work meets our quality and turnaround requirements, and negotiate service agreements that benefit the company.
- Reporting and Continuous Improvement: Monitor key performance indicators (KPIs) such as repair turnaround time, defect rates, and team productivity. Prepare regular reports for senior management on operational performance. Use data and feedback to drive continuous improvement initiatives in the repair process or customer service.
- Compliance and Safety: Ensure all repair activities comply with relevant health and safety regulations and industry standards. Maintain an ESD-safe workshop environment and enforce safe handling of electronic devices. Oversee proper disposal or recycling of electronic waste in line with WEEE regulations.
Required Experience and Skills
- Industry Experience: 5–10+ years of experience in the UK electronics repair and refurbishment industry, including at least several years in a supervisory or management role. A background in repairing networking devices or similar consumer electronics is essential.
- Technical Knowledge: Deep understanding of networking technology (e.g. routers, switches, Wi-Fi devices) and consumer electronic hardware. Strong diagnostic skills at both system and component level. Familiarity with tools for electronics testing, firmware updating, and fault-finding.
- Process Improvement: Demonstrated ability to develop and implement efficient workflows or processes in a technical environment. Experience setting up quality control procedures and improving operational efficiency in a repair/refurbishment context.
- Team Building & Leadership: Proven track record in building, coaching, or restructuring refurbishment teams. Able to motivate and develop staff, conduct performance management, and recruit technical talent as the team grows. Strong leadership and people management skills with the ability to delegate effectively.
- Adaptability and Learning: Fast learner with the capability to absorb new techniques and technical knowledge from overseas partners. Willingness to undergo training (potentially abroad or remotely) and then train local staff in those new methods. Open to adopting new tools or software introduced by the HQ.
- Vendor Management: Experience in managing external service providers or contractors is highly desirable. Skills in evaluating third-party technical capabilities, negotiating contracts or service level agreements, and ensuring vendor accountability for quality and timeliness.
- Communication: Excellent communication and interpersonal skills. Able to liaise with international teams (overseas HQ) and translate technical instructions or documentation into local practice. Capable of communicating effectively with non-technical stakeholders, customers, and suppliers.
- Organisation & Autonomy: Strong organisational skills with the ability to manage multiple priorities and projects simultaneously. Detail-oriented in documentation and record-keeping. Self-motivated and able to work with minimal supervision, taking ownership of the repair centre’s performance.
Qualifications
- Bachelor’s degree or Higher National Diploma (HND/HNC) in Electronic Engineering, Telecommunications, or a related field (or equivalent industry experience).
- Professional certifications in electronics repair or networking (e.g. CompTIA A+ / Network+, IPC electronics repair certification) are an advantage.
- Training in management or leadership (e.g. ILM certification) is a plus, reflecting formal people-management skills.
- Legal Requirements: Must have the right to work in the UK. A valid UK driving licence is advantageous for occasional travel to vendors or training sessions, though not mandatory.
Work Environment
This role is on-site at our Newbury repair facility, which includes both office, warehouse and electronics workshop environments. The Technical Manager will typically work Monday to Friday during daytime business hours. The work setting is a hands-on electronics lab/repair centre with ESD-protected workstations, diagnostic tools, and lifting equipment for larger devices. You will occasionally be expected to assist on the bench with complex repairs or to observe and audit technicians’ work. The environment requires adherence to health and safety protocols, including the use of anti-static precautions and safe handling of equipment. Some occasional travel may be required – for example, visits to third-party service providers or periodic training sessions at the overseas HQ. The role may also involve occasional extended hours when managing urgent projects or deadlines, but we strive to maintain a good work-life balance for our team.
About TP-Link
TP-Link is always on the lookout for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonus, paid holidays and sick leave, and company events. Send us your CV via hr.uk@tp-link.com. If you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services.
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Consumer Product Manager – Smart Home
Product Team
Consumer Product Manager – Smart Home
TP-Link
Learn MoreWe are looking for a Local Product Manager to support the development and improvement of TP-Link’s Smart Home products (key: Video Doorbell & Camera) for the UK market.
This role focuses on translating local market insights into actionable product inputs, and supporting HQ teams with structured analysis, product validation, and improvement recommendations.
You will work closely with HQ Product, R&D, and Testing teams, acting as the bridge between UK market needs and product execution.
Key Responsibilities
1. Market & User Insight
- Conduct structured analysis of UK market trends, customer feedback, and competitor products (e.g. Ring, Eufy, Blink)
- Analyse user reviews, return reasons, and channel feedback to identify key product issues and opportunities
- Identify high-impact user pain points across installation, usability, and product experience
2. Product Requirement & Recommendation
- Translate market insights into clear, structured product requirements and improvement proposals
- Define problems in a way that is actionable for HQ Product and R&D teams
- Provide prioritised recommendations based on user impact and business relevance
3. Product Testing & Validation
- Perform hands-on testing of TP-Link and competitor products (Key: Video Doorbell & Camera)
- Build real usage scenarios to evaluate installation, connectivity, performance, and user experience
- Identify product gaps and validate improvement opportunities with evidence
4. Cross-Team Collaboration (HQ Support)
- Work closely with HQ Product, R&D, and Testing teams to provide clear input and supporting materials
- Prepare structured documentation and analysis to support decision-making
- Follow up on product improvement items and assist in validation of solutions
Requirements
- 3+ years of experience in Product Management, Technical Product, or Smart Home / Consumer Electronics
- Experience with IoT / Smart Home / Camera / Networking products is highly preferred
- You have successfully completed your studies in computer science, electrical engineering, communications technology or a comparable focus.
- At least 3 years of product development and management experience in smart home or Internet of Things. Those who have led successful smart home products or IoT projects are preferred.
- Familiar with the technology and market trends of smart home products and Internet products.
- Excellent communication, collaboration and project management skills, able to promote cross-departmental teamwork to achieve goals.
- Analytical thinking as well as excellent communication skills to troubleshoot problems effectively.
- You are self-motivated, detail-oriented, and responsible.
- Excellent English both spoken and written skills
- Fluency in Mandarin is an advantage.
About TP-Link
TP-Link is always on the lookout for passionate individuals who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonus, paid holidays and sick leave, and company events. Send us your CV via hr.uk@tp-link.com if you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services.
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Supply Chain Specialist
Operations Team
Supply Chain Specialist
TP-Link
Learn MoreAbout the Job
We are seeking two proactive professionals to join our Supply Chain Team to manage end-to-end supply chain activities, with a heavy emphasis on Order Processing, Cross-Regional Coordination, and Analytics & Reporting. The ideal candidates must excel at managing change within a growing organisation while maintaining the highest standards of accuracy and collaborative spirit.
Key Responsibilities
- Order Processing & Fulfilments: Manage the end-to-end order lifecycle for Distributors, Retailers, and E-commerce (including Amazon). This requires extreme attention to detail to ensure 100% accuracy in data entry, inventory allocation, and delivery schedules.
- Cross-Regional Coordination: Act as the primary liaison between UK operations and Regional/Global Headquarters to align on inventory supply, shipment tracking, and logistics constraints.
- Supply Chain Analytics & Reporting: Develop and maintain dashboards to track Key Performance Indicators (KPIs). Utilise data to identify bottlenecks and provide actionable insights for fulfilment optimisation.
- Inventory & Planning: Monitor stock health across multiple channels and coordinate replenishment plans to prevent stock-outs or overstock situations.
- Manage Change: Adapt quickly to evolving workflows and organisational needs. Proactively contribute to the refinement of SOPs during the transition phase.
- Team Collaboration: Work closely with Sales, Finance, and the Operations Team. Strong team collaboration skills are essential to ensure a seamless flow of information and shared business goals.
Skills and Qualifications
- Degree in supply chain management, logistics, or business administration is preferred
- At least 2 years of experience in supply chain or operations
- Attention to detail, “a right first time” mentality when handling high-volume order data to be supportive, and a desire to learn and progress.
- Excellent English both spoken and written skills
- Solid understanding of supply chain principles, logistics, and inventory management.
- Fluency in Mandarin is an advantage.
- Change Management: Resilience and flexibility to thrive in a fast-paced environment.
- Data Sensitivity: Advanced Excel skills (Pivot Tables, VLOOKUP) are mandatory.
- Active Problem Solving: A proactive mindset with the ability to take ownership of tasks.
- Self-motivational and Can-do attitude
About TP-Link
TP-Link is always on the lookout for passionate individuals who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonus, paid holidays and sick leave, and company events. Send us your CV via hr.uk@tp-link.com if you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services.
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Content Specialist (SEO, GEO & AEO)
Consumer Team
Content Specialist (SEO, GEO & AEO)
TP-Link
Learn MoreWe’re looking for an Organic Content Specialist (SEO, GEO & AEO) to join our D2C team. In this role, you’ll help shape and deliver content that drives organic traffic, improves conversion, and supports D2C revenue growth.
You’ll take ownership of planning, creating, and optimising content across our D2C website and blog, ensuring it performs not only in traditional search engines, but also across AI-powered and generative search platforms. Working closely with teams across D2C, Product and Marketing, you’ll help ensure our content is consistent, visible, commercially effective, and aligned across channels.
This is a hands-on role for someone who enjoys blending creativity with data and is excited by how search, content, and AI are evolving.
Key Responsibilities
Content Creation and Optimisation (SEO, GEO & AEO)
- Plan, create, and optimise SEO-led content that drives organic traffic, engagement, conversion, and revenue.
- Conduct keyword research, topic research, competitor analysis, and search intent analysis using tools such as SEMrush and Ahrefs to inform content strategy.
- Write high-quality, engaging, and informative copy optimised for both traditional SEO and AI-driven search experiences, with strong EEAT principles.
- Develop content across blogs, buying guides, PLPs, PDPs, landing pages, campaign pages, and other relevant digital touchpoints tailored to different stages of the customer journey.
- Optimise content for featured snippets, answer engines, and AI-driven search experiences to maximise organic visibility across traditional and emerging search platforms.
- Stay up to date with evolving search trends, AI search experiences, GEO, and AEO developments.
- Refresh and optimise existing content to improve rankings, traffic, engagement, and overall content performance.
- Apply on-page SEO best practices including metadata, internal linking, heading structures, schema markup, and content formatting.
Cross-Functional Collaboration
- Collaborate closely with the Paid Media to align organic and paid search strategies, keyword targeting, landing page optimisation, and campaign messaging.
- Work closely with Product to support new product launches and GTM activities.
- Collaborate with Marketing to support integrated campaigns and ensure content consistency across channels.
- Share search insights, keyword trends, and audience behaviour data with wider stakeholders.
- Support an integrated, multi-channel acquisition strategy that improves overall digital marketing efficiency and customer growth.
Reporting & Performance Analysis
- Monitor and report on organic content performance including rankings, traffic, engagement, conversions, and AI search visibility.
- Use SEO and analytics tools to identify content opportunities, measure performance, and provide actionable recommendations.
- Track industry trends, competitor activity, and emerging search developments to continuously improve content strategy.
Desired Skills & Experience
- Minimum 2+ years’ experience in SEO content marketing roles, ideally within B2C eCommerce.
- Proven experience creating and optimising content for both traditional SEO and AI-led search platforms.
- Exceptional written English with strong attention to tone, clarity, and detail.
- Strong skills in keyword research, search intent analysis, copywriting and content optimisation.
- Good understanding of SEO principles including on-page SEO, internal linking, content structure, and technical SEO fundamentals.
- Understanding of GEO, AEO, and AI-driven search trends is highly desirable.
- Familiarity with SEO tools such as SEMrush, Ahrefs, Google Search Console, GA4, or similar platforms.
- Strong research, analytical, and problem-solving skills with excellent attention to detail.
- Proactive, collaborative, and comfortable working in a fast-paced, performance-driven environment.
- Curious and passionate about the future of search, content, and AI-driven marketing.
About TP-Link
TP-Link is always on the lookout for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonus, paid holidays and sick leave, and company events. Send us your CV via hr.uk@tp-link.com if you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services.
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CRM & Operations Executive
Consumer Team
CRM & Operations Executive
TP-Link
Learn MoreWe are looking for a detail-oriented and data-driven D2C CRM & Operations Executive to support our customer engagement and e-commerce operations. This role will be responsible for executing CRM strategies, including email marketing and loyalty programs, on-site campaigns, while also contributing to day-to-day operational workflows on our e-commerce platform. The ideal candidate combines creativity with analytical thinking and is comfortable working in a fast-paced, performance-driven environment.
Key Responsibilities:
- Produce EDM content, including coordinating with designers on adjustments, creating customer lists and EDM distribution.
- Execute on-site campaigns, including campaign setup, launch, monitoring, and real-time optimisation based on performance.
- Collect, analyse, and interpret customer and campaign data to generate actionable insights and improve campaign effectiveness.
- Continuously monitor and analyse competitors’ on-site campaigns and CRM activities to identify insights and opportunities.
- Support the development and optimisation of loyalty programs to enhance customer lifetime value.
- Support day-to-day e-commerce platform operations, including product listings, content updates, campaign setup, and merchandising activities..
- Provide execution support for traffic acquisition channels (e.g., paid media, affiliates) as needed.
Core Skills & Experience:
- Bachelor’s degree in any discipline.
- Highly organised with strong task management ability, able to prioritise multiple deadlines and perform well under pressure.
- Excellent communication skills and ability to work collaboratively across teams and external partners.
- Experience with CRM tools or marketing automation platforms (e.g., Mailchimp, Klaviyo, etc.)
- Basic understanding of customer segmentation, A/B testing, and personalisation strategies.
- Proficiency in Microsoft Office, especially Excel (data processing, basic reporting).
- Comfortable working with data, ensuring accuracy and consistency.
- Exceptional attention to detail.
- Proactive mindset with a willingness to learn and adapt quickly.
- Mandarin language skills would be advantageous.
- Ability to work cross-culturally and adapt to different working styles.
Desired Skills & Experience:
These are not essential but highly beneficial for success in the D2C team:
- Previous experience working in an D2C E-commerce environment.
- Previous experience working with Shopify and Mailchimp, or similar.
- Basic understanding of HTML.
- Some experience using image editing software.
About TP-LINK
TP-Link is always on the lookout for passionate individuals who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonus, paid holidays and sick leave, and company events. Send us your CV if you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services.
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E-Commerce Operations Assistant
Consumer Team
E-Commerce Operations Assistant
TP-Link
Learn MoreAbout the Role
We are seeking an E-commerce Operations Assistant to join our growing team in the UK. This role sits within our dedicated D2C team, supporting daily site operations (https://uk.store.tapo.com/) , order management, CRM activities and sales performance. We’re looking for someone who is organised, detail-focused, and confident working within a fast-paced digital retail environment. You will work closely with the E-Commerce Executive and collaborate with functions across logistics, finance, marketing and customer support.
Key Responsibilities:
- Support daily D2C store operations, including order monitoring, product and pricing updates, issue resolution, and on-site promotion setup.
- Coordinate with the 3PL warehouse on order fulfilment, stock-in/stock-out updates, inventory accuracy, delivery exceptions, and monthly invoice verification.
- Handle monthly orders upload into internal systems and prepare required order-related reports.
- Assist in inventory management through regular reconciliation, stock-level tracking, and preparation of simple inventory and replenishment reports.
- Support operational needs for marketing campaigns, product launches, and ad-hoc/urgent requests to ensure smooth execution.
- Provide administrative and operational support across cross-functional teams (finance, logistics, customer service, marketing).
- Assist with basic CRM tasks such as preparing user lists, EDM distribution and campaign data collection.
Core Skills & Experience:
- Bachelor’s degree in any discipline.
- Highly organised with strong task management ability, able to prioritise multiple deadlines and perform well under pressure.
- Excellent communication skills and ability to work collaboratively across teams and external partners.
- Proficiency in Microsoft Office, especially Excel (data processing, basic reporting).
- Comfortable working with data, ensuring accuracy and consistency.
- Exceptional attention to detail.
- Problem-solver who can investigate issues, test fixes and support smooth D2C operation.
- Process-driven mindset with a willingness to follow and improve SOPs.
- Understanding of core E-commerce workflows (order → fulfilment → return → reporting).
- Fluent in both English and Mandarin, written and verbal.
- Ability to work cross-culturally and adapt to different working styles.
Desired Skills & Experience:
These are not essential but highly beneficial for success in the D2C team:
- Previous experience working in an D2C E-commerce environment.
- Previous experience working with Shopify and Mailchimp, or similar.
- Basic understanding of HTML.
- Some experience using image editing software.
About TP-LINK
TP-Link is always on the lookout for passionate individuals who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonus, paid holidays and sick leave, and company events. Send us your CV via hr.uk@tp-link.com if you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services.
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Customer Claim Specialist
Operations Team
Customer Claim Specialist
TP-Link
Learn MoreAbout the job
We are seeking a full-time Customer Claim Specialist to join our team at TP-Link UK Ltd. This role reports to the operations and finance manager and is integral to the sales team, working closely with the Finance and sales teams.
Key Responsibilities
- Organize, archive, and maintain files for easy and timely access.
- Perform data entry and database management, focusing on accuracy and completeness.
- Handle internal and external communications, ensuring timely information flow.
- Maintain customer insurance data, update receivables, and manage entries on the insurance portal.
- Review customer claims and collect required documentation for managerial evaluation.
- Communicate with the sales team and customers to resolve claim-related issues.
- Issue credit notes through the internal system.
Desired Skills & Experience
- Ability to work cross-culturally and adapt to diverse work practices.
- Understanding of the business-to-business environment.
- Strong collaboration skills to coordinate with partners and departments.
- Proven ability to manage tight deadlines across multiple projects.
- Proficient in Microsoft Office, especially Excel (familiarity with advanced functions preferred).
- Fluent in English with strong written and verbal communication skills.
- Excellent attention to detail, self-motivation, and problem-solving abilities.
- Ability to work independently and as part of a team.
- Prior experience in a similar role is preferred.
- Bachelor’s degree in any discipline.
TP-Link is always on the lookout for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonus, paid holidays and sick leave, and company events. Send us your CV if you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services.
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Distribution Account Manager - Security & Surveillance Market
Sales Department
Distribution Account Manager - Security & Surveillance Market
TP-Link
Learn MoreAbout the Job
We are looking for a highly motivated Distribution Account Manager to join our growing team in the UK and Ireland. Reporting to the Distribution Channel Manager you will help manage our existing customer relationships and further develop new business in the B2B & Security/Surveillance space to meet our company targets and objectives.
Key Responsibilities:
- Development and management of existing Security focused Distribution partners whilst identifying new opportunities to expand TP-LINK in this channel.
- Identifying B2B opportunities in the Security System Integrator and Installer market, with an emphasis on the SMB/Enterprise networking & surveillance product sets.
- Developing and executing comprehensive sales and marketing plans in line with company objectives.
- Managing distribution stock levels to maximise customer availability across the full range of networking and security products.
- Planning and coordinating sales floor activity with other team members/customers. Attending Distribution sales events and meetings where necessary.
- Regular and pragmatic updates to distribution on new products, promotions, TP-LINK events and key marketing campaigns, this will include sales training.
- Competitive analysis within the surveillance space and be able to communicate comparative TP-LINK solutions in a clear and concise manner.
- Help drive and monitor partner marketing plans, providing commentary against outstanding activity, on-going performance and final execution.
- Provide regular progress reports to internal management and contribute to internal sales meetings and quarterly reviews.
- Provide sales support to other B2B team members when required by management
- Pro-actively call TP-LINK Partner base to prospect new customers and help drive partner sign-ups, training accreditation courses and webinars when required
- Willing to visit all Distribution partners across the region and possible overnight stays where necessary
- Management of security reseller/wholesale business working with distribution partners to identify and activate new customer opportunities.
Desired Skills & Experience:
- Minimum 3 years Security/Surveillance sales experience
- Ability to work cross-culturally and adapt to different working practices and principles
- Good customer interaction skills and the ability to negotiate effectively towards a win/win outcomes for all key stake holders
- Project/time management and organizational skills
- Educated to a high standard: ideally degree level, preferably in a business or IT related subjects
- Business and market analysis skills
- Good knowledge of Microsoft Office, PowerPoint, Word and Excel
- Full UK Driving license
- Willing to visit all Distribution partners across the region and possible overnight stays where necessary
About TP-LINK
TP-LINK is always on the lookout for energetic individuals who are enthusiastic about their work and willing to learn, we are a global company that values diversity and thrives on entrepreneurial values. TP-Link has delivered remarkable growth in the UK market and is keen at sharing back its success with local employees. We offer a great working environment, competitive salary, pension, private healthcare and company bonus. Please send us your CV if you feel you have the qualifications to meet the challenge of joining the world's #1 market share Wireless LAN Company. Please send your resume to Hr using - hr.uk@tp-link.com