What should I do if the the LED of the TP-Link router is abnormal

Troubleshooting
Updated 03-26-2021 07:10:10 AM 32310
This Article Applies to: 

Note: Please check the light status according to the Quick Installation Guide at first.

Below we list some problems you may encounter.

No LED on at all for regular wireless router

  1. Confirm whether you have enabled LED control function ( Not all the wireless router supports this feature)
  2. Change another outlet to plug it
  3. Hold the reset button/hole to hard reset it according to the QIG
  4. Ensure that it is the original power adapter
  5. Change another power adapter also

Conclusion: There is still no LED light on, please email TP-Link Technical Support with the model number, serial number, hardware version, and proof of purchase to get a replacement.

https://www.tp-link.com/support/contact-technical-support/#E-mail-Support

No LED on at all for mini/nano router

Note: There is only one led existed.

  1. Change another outlet to plug it
  2. Change another USB cable or another USB port
  3. Change another power adapter
  4. Hold the reset button/hole to hard reset it according to the QIG

Conclusion: There is still no LED light on, please email TP-Link Technical Support with the model number, serial number, hardware version, and proof of purchase to get a replacement.

https://www.tp-link.com/support/contact-technical-support/#E-mail-Support

Ethernet led does not come on

  1. Ensure that there is a device connected to the Ethernet ports
  2. Change another Ethernet cable or device
  3. Connect the WAN port to one of the Ethernet ports with one cable

Conclusion: The Ethernet led is still off, please email TP-Link Technical Support with the model number, serial number, hardware version, and proof of purchase to get a replacement.

https://www.tp-link.com/support/contact-technical-support/#E-mail-Support

Wireless led does not come on

  1. Ensure wifi button/switch is turned on if there is one
  2. Login to the web interface to confirm that the wireless function is enabled
  3. Hold the reset button/hole to hard reset it according to the QIG

Conclusion: Still the same, please email TP-Link Technical Support with the model number, serial number, hardware version and proof of purchase to get a replacement.

https://www.tp-link.com/support/contact-technical-support/#E-mail-Support

Internet led does not come on

Please refer to What should I do if the internet light is off or there is an error message “ WAN Port Unplugged” on the TP-Link router page?

Note: some specific devices only have one LED light. Like TL-WR940N V6, please check its Quick Installation Guide for more details about its light status.

Router keeps rebooting

Please refer to What can I do if my router keeps rebooting itself? to do troubleshooting 

Conclusion: If it cannot be fixed, please email TP-Link Technical Support with the model number, serial number, hardware version, and proof of purchase to get a replacement.

https://www.tp-link.com/support/contact-technical-support/#E-mail-Support

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