Resellers Support

Contact Technical Support

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Please contact our Live Chat service for immediate support, or ask questions on our Community / email support. Our hotline service will have longer than normal holds times or be unavailable at times because of the recent world events.

Note: Email inquiries are intended for non-urgent matters. Email inquiries will typically receive a response within 2 business days. For urgent issues please use our Live Support options.

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Product Category:	not clear? *
Model Number:	not clear? *
Problem Category:
Hardware Version:	not clear? *
Firmware Version:	not clear?
Date of Purchase:	*
Operating System:
Internet Service Provider(ISP):
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Your Network Environment:
Subject:	*
Detailed Description of the Problem:	*

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**Due to the effects of COVID-19, our phone support services at this time are running on a limited schedule. As a result you may also experience longer than normal waiting times. Instead, we encourage you to contact us through our Chat service or Community Forum. For your convenience we also have a database of self-help articles and videos available here: https://www.tp-link.com/ca/support/

Home Product Support

Global Technical Support:: 1-866-225-8139 (toll free, 24/7)

Support E-mail:: support.ca@tp-link.com

Local No.:: 1-855-987-5465 (toll free, English & French service, Mon-Fri 9:00 to 17:00 EST)

SMB Product Support

Global Technical Support:: 1-844-287-4762

Service Time:: Mon-Fri 6:00 to 18:00 PST

Technical Support E-mail:: support.smb@tp-link.com (business products only)

Local No.:: 1-855-987-5465 (toll free, English & French service, Mon-Fri 9:00 to 17:00 EST)

Sales & Marketing

Sales E-mail:: sales.ca@tp-link.com

Marketing e-mail:: marketing.ca@tp-link.com

PR contact e-mail:: communications.ca@tp-link.com

Info

Info E-mail:: info.ca@tp-link.com

Address:: 88 Fulton Way, Richmond Hill, ON, Canada, L4B 1J5

Call Back

Request Phone Support (CA):: Describe the problem and we will call you back during office hours, weekdays 09.00-17.00

For Business Product, such as VPN and load-balancing routers, unmanaged, easy smart, smart and managed switches, indoor and outdoor wireless business solutions, please choose Hotline Support or Email Support.

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Note: Email inquiries are intended for non-urgent matters. Email inquiries will typically receive a response within 2 business days. For urgent issues please use our Live Support options.

Phone Number:	*
Email:
Availability During Office Hours (next working day):	09:00-17:00 09:00-10:0010:00-11:0011:00-12:0012:00-13:0013:00-14:0014:00-15:0015:00-16:0016:00-17:00 *
Subject:	*
Detailed Description of the Problem:	*
I have read and agree to the Privacy Policy *

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