Notice of Fraudulent and non-TP-Link Affiliated Websites

Security Advisory
Updated 10-18-2018 06:34:31 AM

TP-Link is aware of the existence of fraudulent and non-affiliated websites. These sites are claiming to be, or work for, TP-Link.  Please beware TP-Link does not affiliate or endorse any of these websites.  Please use the following to tell if you are working with TP-Link:

 

  • Remote Access to your computer

TP-Link provides phone, chat and email support. During typical troubleshooting we will not ask you to provide remote access to your personal or network equipment. 

*Note:  SMB support does provide limited remote access in some cases

  • Charge for our technical support

TP-Link does not charge for our support services. At no time should an agent ever ask for a payment for support or services. 

  • Device access

All of our products with a user interface, have a device access website printed on the bottom label. This site is not a public website and can only be accessed by the customer on their local network. If you get results on a web search for this printed site, they are not TP-Link.

  • Official Website

TP-Link’s official website is TP-Link.com/uk/.

  • Support Contact phone number

The official contact number for TP-Link Support is 08451 470017

Calls from UK landlines generally cost between 1p and 10.5p per minute depending on the time of day. Calls from UK mobile phones cost between 15p and 40p per minute depending on your mobile network provider.

Finally, if you ever have any concerns about who you are working with, we recommend you stop and contact us to verify. 

 

 

If you need further assistance contact TP-Link Customer Support here.

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