Careers at TP-Link

TP-LINK UK LTD, a market leader in consumer and SMB networking solutions, is seeking an experienced and ambitious Partner Account Manager to join our growing team. In this role, you will be responsible for managing and developing relationships with key ISP (Alt Net) partners, ensuring the delivery of high-quality services, and driving revenue growth. The ideal candidate will have a strong understanding of the ISP industry, excellent communication skills, and a proven track record in account management or sales.

Task and Responsibility:

• Driving new opportunities within the ISP (Alt Net) market with a key focus on the TP-LINK Aginet range of ISP products.
• Serve as the primary point of contact for assigned ISP clients, building and maintaining strong, long-term relationships.
• Understand clients business needs and objectives and provide solutions that meet those needs.
• Regularly communicate with clients to ensure satisfaction, address concerns, and provide updates on products and services.
• Identify opportunities to upsell and cross-sell additional services and solutions to existing clients.
• Develop and implement strategic account plans to achieve sales targets and drive revenue growth.
• Collaborate with internal teams to ensure clients receive the best possible service and to identify new business opportunities.
• Prepare and deliver proposals, presentations, and contracts to clients.
• Maintain and apply up-to-date technical and commercial knowledge to strategically position our products in line with customer requirements

Desired Skills & Experience:

• Excellent written and verbal communication skills.
• Up to date knowledge of the ISP (Alt Net) Channel.
• 5+ Years of IT and/or Computer Network sales experience.
• A passion for identifying and solving customer pain points, proactively, instead of waiting for others.
• Track record of building new business in ISP space and management skills.
• Operates with a high degree of autonomy and can handle the ambiguity of a rapidly evolving workplace.
• A strong understanding of networking and/or technology as a service.
• Be able to multi-task, do market research and analyse results effectively, prioritize and influence stakeholders, understand the target market and its dynamics in detail.
• Team player with the ability to work closely with all areas of the TP-LINK business and cope well under the pressure of tight deadlines on numerous projects.
• Full UK driving license with a view to visit customers across the whole of the UK depending on office locations, this may entail occasional overnight stopovers.

About TP-Link

TP-Link is always on the lookout for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonus, paid holidays and sick leave, and company events. Send us your CV if you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services.

We are looking for an experienced Pre-sales Engineer to join our growing team in the UKI. As a customer-focused technical expert, you will play a critical role in partnership with our sales and technical team to enhance the TP-LINK product and service offering to our channel partners. By combining technical expertise and commercial awareness, you will help us build customer confidence and maximise sales in the B2B space whilst offering guidance and support to the internal team.

Key Responsibilities:

1. Client Collaboration:
   • Work closely with clients to comprehensively understand their networking requirements and address challenges.
   • Offer expert guidance on innovative network design solutions, ensuring alignment with client objectives.
2. Strategic Troubleshooting:
   • Lead and execute advanced troubleshooting efforts for complex network issues at client locations.
   • Develop and implement strategic solutions for network performance, security, and scalability challenges.
3. Advanced Site Assessment:
   • Conduct sophisticated onsite assessments, utilising advanced tools to analyse networks.
   • Provide reports on environmental factors impacting network performance, offering strategic recommendations for improvement.
4. Advanced Installation and Configuration:

•           Oversee the installation and configuration of Omada network equipment, ensuring alignment with industry best practices.

5. Performance Optimization:
   • Devise and implement advanced optimisation strategies for networks, considering factors such as load balancing, QoS, and emerging technologies.
   • Utilize advanced analytics to fine-tune configurations for peak performance.
6. Client Relationship Management:
   • Cultivate strong client relationships, acting as a trusted advisor on all network performance and troubleshooting matters.
   • Collaborate with clients to develop long-term network improvement plans.

7. Comprehensive Documentation:
   • Develop and maintain comprehensive documentation of troubleshooting processes, resolutions, and network configurations.
   • Contribute to the development of standardised documentation for the team.

8. Collaboration with Cross-Functional Teams:
   • Collaborate with cross-functional teams, including R&D, product development, and support, to provide expert insights and contribute to product improvement initiatives.
   • Mentor and coach junior team members, fostering a culture of continuous learning and development.
   • Collaborate seamlessly with sales, engineering, and support teams to ensure smooth project transitions and successful implementation.
   • Provide valuable feedback to the product development team, incorporating insights from client requirements and market trends.

Qualifications:

• Bachelor’s degree in computer science, Information Technology, or a related field.
• Proven experience in network design, troubleshooting, and client collaboration.
• Strong understanding of SDN equipment and industry best practices.
• Excellent communication and interpersonal skills.
• Ability to lead and mentor junior team members.
• Strong analytical and problem-solving skills.

Preferred Skills:

• Advanced certifications in networking
• Experience with advanced network optimization techniques and tools.
• Familiarity with emerging networking technologies and trends.

About TP-Link

TP-Link is always on the lookout for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonus, paid holidays and sick leave, and company events. Send us your CV if you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services.

About the Role

We have an opportunity for an early careers UK Retail Account Manager. You will be expected to promote TP-LINK as a top brand among your set of Retail accounts in the UK. You will be managing existing customer relationship, whilst simultaneously developing new business for the company so as to expand UK’s market share and boost sales revue.

Duties and Responsibilities 

1. Achieve pre-set sales revenue targets by managing and developing existing assigned accounts.
2. Define and manage Retail channel efficiently by identifying potential business opportunities.
3. Work closely with marketing team to advocate TP-Link product features/performance/relevant attributes.
4. Promote TP-LINK Products through trade shows, retail conferences, webcasts, demo days to further strengthen our brand awareness in UK;
5. Improve TP-LINK branding integration and awareness of products functionality attributes and range positioning  within the customers;
6. General understanding of competitive marketplace within Networking and be able to address cross category comparisons between TP-Link products and competitors.

Skills and Experience

• Previous experience of working within retail business development;
• Good customer interaction skills and negotiates effectively toward win/win outcomes for all key stakeholders
• Demonstrable selling, influencing and negotiation skills;
• Self-motivated, with a positive ‘can do’ attitude and strong sense of teamwork.
• Good proficiency in Microsoft Office Packages;
• Ability to provide accurate and regular sales forecasting;
• Ability to speak and present confidently to large & small groups of individuals, such as store staff, buyers and colleagues.

About TP-LINK

TP-LINK is always on the lookout for energetic individuals, who are enthusiastic about their work and willing to learn. We are a global company that values diversity and thrives on entrepreneurial values. Since the inaugural of the UK office (TP-LINK UK Ltd), the company has established remarkable growth and has been keen at sharing back with its employees. TP-LINK offers great working environment, competitive salary and company bonus. Send us your CV if you feel you have the qualifications to meet the challenge of joining the world's #1 market share Wireless LAN Company. Please send your resume to hr.uk@tp-link.com.

We are looking for an experienced Pre-sales Engineer to join our growing team in the UKI. As a customer-focused technical expert, you will play a critical role in partnership with our sales and technical team to enhance the TP-LINK product and service offering to our channel partners. By combining technical expertise and commercial awareness, you will help us build customer confidence and maximise sales in the B2B space whilst offering guidance and support to the internal team.

Duties and Responsibilities

• In-depth knowledge of the TP-LINK SMB product portfolio with a particular focus on Managed Switching and Business Wireless solutions.
• Working closely with the sales team to identify key customer requirements in the B2B space, assisting with on-site networking surveys, technical training, presentations, partner events and general trouble shooting.
• Design and implement high level training sessions for the TP-LINK sales and technical team, the main emphasis on SMB products and solution selling.
• Tier 1 technical support for strategic customers and large networking projects, this may require on-site support but mostly by phone or email.
• Truly understanding the customer needs and finding the most effective way to solve these problems using TP-LINK solutions.
• Direct customer interaction and engagement, including project scoping , Statement of work development, deliverable documentation and follow-up.
• Identifying gaps in the TP-LINK SMB portfolio and feeding back valuable information to HQ product management to further enhance our product offering. This includes internal product testing, market analysis and customer feedback.
• Work closely with sales and marketing to build the right customer message and help create suitable technical content we can share internally and externally.
• Feedback new idea’s on how we can better service different markets from a Pre-sales perspective (ISP, Public sector, System integrators, MSP, VAR etc)

Requirements

• A bachelor's degree or above in Computing Networking/Engineering/Science
• Very good understanding of Networking solutions and topologies e.g. LAN/WAN
• Pre-sales experience working with a vendor or reseller partner preferred
• Have a passion for technology and the ability to grasp new technical concepts rapidly
• A can-do attitude with a focus on high levels of service and support
• Solid presentation and interpersonal skills
• The ability to convey complex technical topics with simplicity
• The ability to collaborate and work across different teams, such as Sales, Support, Marketing.
• Full UK driving license with a view to visit customers across the whole of the UK depending on office locations, this may entail occasional overnight stop-overs

About TP-LINK

TP-Link is always on the lookout for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonus, paid holidays and sick leave, and company events. Send us your CV to hr.uk@tp-link.com if you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services

About the job

TP-LINK is seeking a B2B e-commerce account manager who will be responsible for managing a selection of major E-commerce customers to maximise sales and further develop our B2B E-commerce strategy in the UK. As market leaders in the consumer and SMB networking space, TP-Link are expanding their salesforce across the UK and looking for a driven, dynamic, and ambitious sales professionals to further enhance our B2B team.

Job Role and Key Responsibilities

• Responsible for the sales and customer relationships within your allocated customer accounts. This requires detailed planning, competitive analysis, price and content management, comprehensive sales and marketing plans.
• B2B E-commerce customers include Broadbandbuyer, NetXL, LiniTX, Comms Express.
• Ability to build cross-functional relationships with all levels of customer organisation including C/D Suite level executives, sales, operations, marketing, purchasing and technical. Facilitate relationships with relevant TP-LINK departments to engage with counterparts in each organisation.
• Build and execute comprehensive marketing plans with TP-LINK marketing team to deliver maximum ROI within each customer. These include activities such as on-site promotions, web banners, educational assets, SEO and PPC campaigns, email marketing etc
• Train and educate the internal sales and technical teams on TP-Link SMB and Enterprise networking solutions including Business WiFi, Managed Switching, Routing and CCTV security products.
• Develop a pipeline of sales opportunity within target customer and provide regular feedback to the management team on new opportunities, competition activity, forecasting and quarterly plans.
• Work effectively within a team environment and offer support to other areas of the business when required. For example, tradeshows, training activities, customer events.

Desired Skills and Experience

• Good understanding of the B2B E-commerce channel in the UK, Ideally with working relationships at the nominated B2B focus partners including Broadbandbuyer, NetXL, LiniTX, Comms Express.
• 3+ Years of IT product sales working with or for E-commerce partners, Ideally Networking sales but not essential.
• Full UK driving license with ability to visit customers nationwide depending on office locations, this may entail occasional overnight stop-overs.
• Strong customer facing skills with competence in training, presentations and professional business planning.

• Highly motivated with strong organisational and time management skills.
• Analytical and quantitative skills, with logical approach and comprehensive customer reporting.
• Strong written and verbal communication, with problem solving and creative thinking skills.
• Team player with the ability to work with all areas of the TP-LINK business, copes well under the pressure of tight deadlines.

About TP-Link

TP-Link is always on the lookout for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonus, paid holidays and sick leave, and company events. Send us your CV via hr.uk@tp-link.com  if you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services.

About the job

We are seeking a highly organised and detail-oriented Operation Specialist to join our team. Reporting to the Operations Manager, this role is integral to supporting the sales team and working closely with both the Finance and Sales departments.

Key Responsibilities:

• Organise, archive, and maintain files for efficient and timely access
• Perform data entry and database management, focusing on accuracy and completeness.
• Handle internal and external communications, ensuring timely information flow.
• Maintain customer insurance data, update receivables, and manage entries on the insurance portal.
• Review customer claims and collect required documentation for managerial evaluation.
• Communicate with the sales team and customers to resolve claim-related issues.
• Process and issue credit notes using the internal system
• Coordinate and organize team tasks, ensuring clear responsibilities and timely completion
• Desired Skills & Experience

Desired Skills & Experience:

• Ability to work cross-culturally and adapt to diverse work practices.
• Understanding of the business-to-business environment.
• Strong collaboration skills to coordinate with partners and departments.
• Proven ability to manage tight deadlines across multiple projects.
• Proficient in Microsoft Office, especially Excel (familiarity with advanced functions preferred).
• Fluent in English with strong written and verbal communication skills.
• Excellent attention to detail, self-motivation, and problem-solving abilities.
• Ability to work independently and as part of a team.
• Prior experience in a similar role is preferred.
• Strong data analysis skills, capable of formulating reasonable business strategies based on data.
• Strong team collaboration skills, able to effectively coordinate cooperation between different departments.
• Adaptability to change and the ability to respond flexibly to different business demands.
• Bachelor’s degree in any discipline.

About TP-LINK

TP-Link is always on the lookout for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonus, paid holidays and sick leave, and company events. Send us your CV if you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services

About the job

We are seeking an e-commerce specialist/Executive to join our growing team in the UK. As a member of E-commerce team ,  you will be responsible for supporting our team in managing and optimizing the online store, and help to managing existing customer relationship. You will work closely with the e-commerce manager to ensure that our online store is up-to-date, user-friendly, and optimized for sales.

Key Responsibilities:

• Create plans that address the aesthetics and usability of the online stores and digital platforms, including Amazon and Shopify,
• update product information, product images, tracking inventory levels, and maintaining knowledge of the best-selling products and which one are out of stock.
• Involve and attend the whole webpage beauty design.
• Research competitor information. Maintain and optimize existing product webpage information.
• Coordinate with agency (AMZ DSP Agency, Google Ads Agency, Tiktok Ads Agency, and etc) to deliver the best-in-class content and design with a balance between business results and brand presence.
• Assist with the generation of keyword and search term reports, and complete keyword optimization for sponsored ads, product listing organic index for Amazon and Shopify.
• Handle customer enquiries and queries, providing timely and accurate response and customer service;
• Analyse sales and operational data of the brand store, and complete monthly data reports
• Resolving issues with Seller and Vendor Accounts.

Desired Skills & Experience:

• At least Bachelor’s degree in any disciplinary;
• Ability to work cross-culturally and adapt to different working practices and principles;
• Ability to understand the needs of business to business environment;
• Ability to liaise closely with partners and other departments and cope well under the pressure of tight deadlines on numerous projects;
• Business and market analysis skills, have good sense of numbers;
• Excellent knowledge of Microsoft Office products is essential;
• Excellent communication skills, both written and verbal in English;
• Excellent attention to detail;
• Preferable Ecom working experience;
• Some experience using Adobe Lightroom or other images editing software

About TP-LINK

TP-Link is always on the lookout for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonus, paid holidays and sick leave, and company events. Send us your CV if you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services.

About the Role

TP-LINK is seeking to recruit a BDM to develop business class networking solution sales into the UK Retail sector. As market leaders in the SMB networking space TP-LINK UK LTD is looking for a driven, dynamic and ambitious professional to further enhance our B2B team and bring new sales opportunities within the UK Retail B2B market. This individual must have a solid background in developing Retail B2B solutions in the IT industry and have a proven track record of success.

 Key Responsibilities:

• Develop New Business Opportunities: Identify and pursue new business opportunities within the UK market, focusing on the Retail sector. Utilize market research, competitive analysis, and customer engagement strategies to drive business growth and secure new reseller partnerships.
• Account Management & Relationship Building: Manage relationships with System Integrators and Managed Service Providers servicing these Retail customers. Build and nurture cross-functional relationships with C-Level executives, sales, marketing, purchasing and technical teams across each organization.
• Drive SMB/Enterprise Networking Solution Sales: Design and execute sales strategies to onboard TP-LINK SMB and Enterprise networking solutions for each customer. Educate customers on TP-LINK product offering through training and presentations, providing tailored solutions to suit customer needs and ensuring a competitive advantage.
• Retail End User Focus: Work in collaboration with Distributors, System Integrators and Managed Service Providers to develop business in the key Retail sectors including: Convenience stores, Supermarkets, Department stores, Electrical and Clothing stores, Discount stores, Warehousing, Restaurants, Fast Food establishments etc
• Strategic Planning: Formulate and execute comprehensive sales and marketing plans for each focus partner. Develop a strong pipeline of sales opportunities and provide regular feedback to the management team on sales progress, opportunities, and quarterly planning.
• End-to-End Sales Process Management: Manage the complete sales cycle from identifying opportunities to closing deals and ensuring excellent customer service. This includes developing proposals, negotiating terms, and ensuring that customer requirements are met. Maintain close attention to return on investment and company resources to optimize expenditure.
• Collaborate with Internal Teams: Work closely with TP-LINK’s marketing, technical, and operations teams to ensure alignment between sales activities and company goals. Facilitate cross-department relationships between partners and TP-LINK wider team.
• Event & Trade Show Participation: Identify key events within the Retail industry, then collaborate with the TP-LINK marketing team to plan and execute Exhibition and trade show events.
• Market Research & Competitive Analysis: Stay up-to-date on market trends, competitor products, and industry developments. Use this information to adjust sales strategies, develop new business leads, and provide actionable insights for the business.

Desired Skills and Experience

• Full UK driving license, with flexibility to visit customers nationwide. This may involve occasional overnight stays, depending on customer locations.
• Strong customer-facing skills, with experience in conducting training sessions, delivering presentations, and professional business planning.
• 5+ years of IT sales experience, with a solid track record of working with or selling to Retail based organisations via System Integrators and Managed Service Providers, a deep understanding of this sector is highly desirable.
• Highly motivated, well-organized, detail-oriented, and adept at managing time effectively. Project management experience is a plus.
• Market research and analysis skills, with the ability to provide detailed customer reports, competitive analysis, and market insights.
• A team player, capable of collaborating with various departments across TP-LINK and working effectively under tight deadlines on multiple projects simultaneously.
• Experience in developing strong customer relationships across all levels of customer organization, including decision-makers at C-Level, Directors, Sales, Marketing, and Technical teams.

About TP-Link

TP-Link is always on the lookout for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved great success and we have very ambitious growth plans. TP-Link offers a great working environment, competitive salary and company bonus, paid holidays, sick leave and company events. Send us your CV if you feel you have the skills and desire to join TP-Link UK, a global leader in Consumer, SMB, Enterprise networking and security solutions.