Most frequently asked questions about TP-Link range extenders

Troubleshooting
Updated 11-25-2021 08:27:28 AM 353576
This Article Applies to: 

This article mainly introduces how to configure and use our TP-Link Range Extender properly. And also we provide the solution or method of trouble-shooting for some common issues.

This article consists of the following chapters, please refer to relevant chapters according to the problems you encounter.

Part1:Configuration on the range extender

Q1.1:How can I set the extender up?

A: We have a setup video for your reference to set it up, click here to check the video.

Or you can check the step by step instructions via one of the following FAQs:

Via Tether APP

Via web management page

Via WPS button

Q1.2: how to set the range extender up as an Access point?

A: Click here to see the detailed instructions.

Q1.3: How to determine whether we have configured RE successfully or the Range Extender is in a proper location?

A: After the configuration, how do we know whether we have configured it successfully? How do we know it is in a proper location so that the Range Extender can perform the best to extend the range of the existing wireless network? Please refer to FAQ:

How to use my Range Extender properly after successful configuration?

 

Part2Troubleshooting on Range Extender

Q2.1:Why I can't see my extender's network after configuration?

A: The default TP-Link Extender or TP-Link Extender_XXXX name is for configuration. Once we set the extender up, it will have a new Wi-Fi name. For some models, they have the same Wi-Fi name as your existing Wi-Fi name. For the others, _EXT will be added at the end of your existing Wi-Fi name. But you can always create your own new Wi-Fi name.

For example, if your existing Wi-Fi name is ABCD, after configuration, the possible extended network names may be ABCD, ABCD_EXT, ABCD_EXT_5G or the one you create by yourself.

If you want to change the extended network name, please refer to this FAQ:

How to find or change the wireless settings of TP-Link Range Extender

 

Q2.2:What should I do if I failed to set the range extender up?

A: Click here to check more details about the troubleshooting process.

Q2.3:What can I do if the internet speed is slow when connecting to the range extender?

A: Click here to see the detailed troubleshooting steps.

Q2.4:What can I do if the internet connection is unstable when connecting to the range extender?

A: Click here to see more tips for the unstable issue.

 

Part3: Other questions about Range Extender

Q3.1:Can the range extender work with a non-TP-Link router/access point?

A: Yes.

Q3.2:Do I need to reconfigure the range extender when relocating it?

A: No. The settings have been stored into the extender, a normal restart will not delete the settings and there is no need to reconfigure it.

Please reconfigure it when the host Wi-Fi network settings have been changed or the range extender has been reset to the factory defaults.

Q3.3: Do I need to reconfigure the range extender when I change the router or change the router’s Wi-Fi settings?

A: Yes.

Q3.4: Can I change the extender's Wi-Fi name

A: Yes, we can change the extended Wi-Fi name to whatever we like. Click here to check the instructions to change it via the web management page. And click here to check the instructions for Tether APP.

Q3.5: Can I have a different Wi-Fi password on the extender?

A: No. The extender copies the Wi-Fi password from your host Wi-Fi network. If you'd like to have a different Wi-Fi password, please change it on your host router/access point, then reconfigure the range extender.

Q3.6: Can I use more than 1 range extender in the house?

A: Yes, we recommend having 1-2 range extenders in one network for better performance. If you have 2 range extenders in the network, please make sure that the range extenders are both connecting to the host router's Wi-Fi network directly. Please set the second extender up the same way as the first one.

Q3.7:  Does TP-Link Repeater support Mesh?

Our OneMesh compatible range extender support to create a mesh with TP-Link Router.

Click here to find the compatibility list of TP-Link OneMesh products.

Q3.8:Can I connect TP-Link Repeater to the router by Ethernet cable?

You need a repeater that supports access point mode, like RE650, RE450, etc.

Here is the instruction to set up TP-Link repeater as access point:

Wie kann man den Range Extender als Access Point konfigurieren (neues Logo)?

Q3.9: Can I use the repeater as LAN output only if I don’t want a wireless network?

No, but you can look for a device that supports “client” mode, like TL-WR902AC.

Q3.10: Can I copy the wireless settings of the repeater with my router?

Yes

Q3.11: Can I create mesh connection with TP-Link repeater and Fritzbox?

No, TP-Link OneMesh compatible repeater can only create a mesh with the TP-Link router.

Q3.12: Can I set up TP-Link repeater without the router wireless password?

Yes, you can use the WPS button to set up the repeater. Via WPS button

 

If you need more than 2 range extenders, please take TP-Link Deco devices into your consideration. Click here to know more about Deco.

 

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