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What can I do if my printer shows offline with TP-Link Wireless Router?

User Application Requirement

Updated 12-22-2014 07:04:43 AM

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This Article Applies to:

When you use your printer with TP-link printer function enabled router, you may encounter the issue that the printing job show “Use Printer Offline”.

Solutions:

Step 1:

Make sure the printer works when directly connect to the computer.

Step 2:

Make sure the printer server status is Online on the router’s interface page.

Step 3:

Make sure the firmware of the router and USB Printer Controller running is the latest one available on TP-Link official website for your model.

Step 4:

The printer shows auto-connected printer on Printer Controller. Otherwise, follow the guide FAQ-415 to configure it.

Step 5:

Turn off the anti-virus and firewalls, re-connected the printer in the Print Controller. After the printer works, re-enabled the anti-virus and firewalls.

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